Eddie Goines
Eddie Goines at Jim Ellis Mazda Marietta

Eddie Goines | Page 19

Mazda Master Certified Service Consultant

Jim Ellis Mazda Marietta

1715 Cobb Parkway SE
Marietta, GA 30060

Contact Me
not yet
rated
559 Reviews

Born in New Orleans and moved to Atlanta in '87 with my family. I'm a second generation car-tech. My dad was in the business 38 years. I have four kids in college - 3 girls and a son. My role as a service advisor is to relieve my customers of any worries or concerns about their vehicle - I'm a non-confrontational problem solver! Thank you for choosing Jim Ellis Mazda of Marietta.

Dealership Experience

22 yrs, 6 mos

Industry Experience

30 yrs, 6 mos

Specialties & Trainings

Mazda Elite Certified Service Advisor

not yet
rated

559 Reviews

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559 Reviews of Eddie Goines

December 11, 2020

Dealership Rating
Employee Rating

Very courteous knowledgable I have known Mr Goines for a number of years. I used to drive a mazda 626 and Mr Goines was always polite courteous and knowledgable. His customer service skills was always excel More

by 1FRENCHLESTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2020

Jim Ellis Mazda Marietta responded

Hi, thanks for highlighting some of our staff who provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Jim Ellis Mazda Marietta.

December 11, 2020

Dealership Rating
Employee Rating

Had an issue with my initial service and the crew was more than happy to help get it resolved quickly. Car is driving great and I will definitely be coming back. More

by DSCHOON
Recommend Dealer
Yes
Dec 22, 2020

Jim Ellis Mazda Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

December 09, 2020

Dealership Rating
Employee Rating

Excellent service! Eddie was so helpful in my first visit! I really appreciated how they were so quick to work me in when I needed my vehicle towed to the dealership for a dead battery. More

by Mahia Valle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2020

Jim Ellis Mazda Marietta responded

We appreciate your positive review about your recent experience with us, Mahia! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

December 08, 2020

Dealership Rating
Employee Rating

Service was excellent! I like the new way the dealership keeps you informed of everything. The new video from the service technician is awesome. It makes me feel more secure about the recommendations and ne More

by QUITAGIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2020

Jim Ellis Mazda Marietta responded

Hi Quitagirl, we are very happy to have provided you with such a positive experience! Thank you so much for choosing Jim Ellis Mazda Marietta as your first choice for service!

December 08, 2020

Dealership Rating
Employee Rating

Great service! I was able to get in and out with no problem. My overall experience was great. Waiting area was clean and relaxing. Thank you Eddie More

by Ash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2020

Jim Ellis Mazda Marietta responded

Ash, thank you for writing this fantastic review and giving our dealership such a high star rating! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

December 04, 2020

Dealership Rating
Employee Rating

Went in for scheduled maintenance on my daughters car yesterday. Eddie Goines was our service rep and did an outstanding job. He was thorough and attentive. In addition to the scheduled service, my daugh More

by Robin03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 06, 2020

Jim Ellis Mazda Marietta responded

Hi, your positive review means a lot to us and we’re happy we could help you! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

December 04, 2020

Dealership Rating
Employee Rating

They picked my car up at my hole and towed it to the dealership and fixed the recall issue and had it back to me ASAP. Great efficient service by all More

by lsutiger70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 05, 2020

Jim Ellis Mazda Marietta responded

Hi, your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Mazda Marietta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

December 01, 2020

Dealership Rating
Employee Rating

Eddie was fantastic and did a great job of taking care of all my needs! He made sure that everything was taken care of for me and followed through with his promises. More

by MATTHEWSHAWNJONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2020

Jim Ellis Mazda Marietta responded

Hi, thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! We are happy to pass along your comments to Eddie here at Jim Ellis Mazda Marietta! Thanks again for the positive feedback, and we hope that you have a great day!

November 30, 2020

Dealership Rating
Employee Rating

Great job. Worth the 2 hr wait. Eddie was very courteous and understanding. Great place to wait with adequate social distancing in place. Overall great experience. More

by JAISHANKAR28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2020

Jim Ellis Mazda Marietta responded

Hi, it is great to read such wonderful comments about your recent experience with us. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 27, 2020

Dealership Rating
Employee Rating

As always the staff is courteous and prompt with my service. I’ve never had an issue Eddie and Rosie are great at there jobs. More

by SOMMER624
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rose Shuck

Nov 30, 2020

Jim Ellis Mazda Marietta responded

Hi, thanks for highlighting some of our staff who provided you with such a positive experience! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

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