Eddie Goines | Page 19
Mazda Master Certified Service Consultant
Jim Ellis Mazda Marietta
1715 Cobb Parkway SE
Marietta, GA 30060
Born in New Orleans and moved to Atlanta in '87 with my family. I'm a second generation car-tech. My dad was in the business 38 years. I have four kids in college - 3 girls and a son. My role as a service advisor is to relieve my customers of any worries or concerns about their vehicle - I'm a non-confrontational problem solver! Thank you for choosing Jim Ellis Mazda of Marietta.
Read moreDealership Experience
22 yrs, 6 mos
Industry Experience
30 yrs, 6 mos
Specialties & Trainings
Mazda Elite Certified Service Advisor
559 Reviews
Write a Review559 Reviews of Eddie Goines
December 11, 2020
Very courteous knowledgable I have known Mr Goines for a number of years. I used to drive a mazda 626 and Mr Goines was always polite courteous and knowledgable. His customer service skills was always excel number of years. I used to drive a mazda 626 and Mr Goines was always polite courteous and knowledgable. His customer service skills was always excellent I will continue to get service for my car at this location. More
December 11, 2020
Had an issue with my initial service and the crew was more than happy to help get it resolved quickly. Car is driving great and I will definitely be coming back. more than happy to help get it resolved quickly. Car is driving great and I will definitely be coming back. More
December 09, 2020
Excellent service! Eddie was so helpful in my first visit! I really appreciated how they were so quick to work me in when I needed my vehicle towed to the dealership for a dead battery. visit! I really appreciated how they were so quick to work me in when I needed my vehicle towed to the dealership for a dead battery. More
December 08, 2020
Service was excellent! I like the new way the dealership keeps you informed of everything. The new video from the service technician is awesome. It makes me feel more secure about the recommendations and ne keeps you informed of everything. The new video from the service technician is awesome. It makes me feel more secure about the recommendations and needs talked about for my vehicle. More
December 04, 2020
Went in for scheduled maintenance on my daughters car yesterday. Eddie Goines was our service rep and did an outstanding job. He was thorough and attentive. In addition to the scheduled service, my daugh yesterday. Eddie Goines was our service rep and did an outstanding job. He was thorough and attentive. In addition to the scheduled service, my daughter had questions about her cars features, she is new to the “Mazda” family as she previously drove a Nissan, she wanted a better understanding of some of the vehicles mannerisms, Eddie volunteered to go on a ride with her and was able to help her better understand the features her car offers. We’ve had nothing but excellent service from this dealership from the purchase during a “pandemic” to the now regular scheduled maintenance appointments. More
December 01, 2020
Eddie was fantastic and did a great job of taking care of all my needs! He made sure that everything was taken care of for me and followed through with his promises. all my needs! He made sure that everything was taken care of for me and followed through with his promises. More
November 30, 2020
Great job. Worth the 2 hr wait. Eddie was very courteous and understanding. Great place to wait with adequate social distancing in place. Overall great experience. and understanding. Great place to wait with adequate social distancing in place. Overall great experience. More

