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Eddie Goines
Eddie Goines at Jim Ellis Mazda Marietta

Eddie Goines | Page 20

Mazda Master Certified Service Consultant

Jim Ellis Mazda Marietta

1715 Cobb Parkway SE
Marietta, GA 30060

Contact Me
not yet
rated
560 Reviews

Born in New Orleans and moved to Atlanta in '87 with my family. I'm a second generation car-tech. My dad was in the business 38 years. I have four kids in college - 3 girls and a son. My role as a service advisor is to relieve my customers of any worries or concerns about their vehicle - I'm a non-confrontational problem solver! Thank you for choosing Jim Ellis Mazda of Marietta.

Dealership Experience

22 yrs, 9 mos

Industry Experience

30 yrs, 9 mos

Specialties & Trainings

Mazda Elite Certified Service Advisor

not yet
rated

560 Reviews

Write a Review

560 Reviews of Eddie Goines

November 27, 2020

Dealership Rating
Employee Rating

As always the staff is courteous and prompt with my service. I’ve never had an issue Eddie and Rosie are great at there jobs. More

by SOMMER624
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rose Shuck

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Nov 30, 2020

Jim Ellis Mazda Marietta responded

Hi, thanks for highlighting some of our staff who provided you with such a positive experience! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

November 27, 2020

Dealership Rating
Employee Rating

Eddie is always a pleasure to deal with, and Rose’s follow-up is a nice touch. I’ll definitely be using them again for service. More

by LCWICKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rose Shuck

Print
Nov 30, 2020

Jim Ellis Mazda Marietta responded

Hello, your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Mazda Marietta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thank you for the positive feedback, and we hope that you have a great day! Take care!

November 27, 2020

Dealership Rating
Employee Rating

Great experience overall. Eddie Goines listened to my concerns, immediately got my vehicle in to correctly diagnose my problem, and got me fixed up and back on the road immediately so I could finish prep More

by octavais
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Nov 30, 2020

Jim Ellis Mazda Marietta responded

Hey, it is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels! Take care!

November 27, 2020

Dealership Rating
Employee Rating

My server at the dealership was quick courteous and very professional. They serviced my car as needed and the dealership building was very modern clean and nice-looking. The waiting area was set up in a way More

by CHAPMANDE333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Nov 30, 2020

Jim Ellis Mazda Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Mazda Marietta as your first choice for service! Take care!

November 24, 2020

Dealership Rating
Employee Rating

Great service, nice facilities and knowledgeable people. Eddie in particular from service front desk (black gentleman) was great per usual. I enjoy going here for service More

by MARSHALLJASON39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Nov 25, 2020

Jim Ellis Mazda Marietta responded

Hello, it is great to read such wonderful comments about your recent experience with us! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

November 24, 2020

Dealership Rating
Employee Rating

I was able to get a very quick appointment to get my car service Eddie listen to my needs and took care of exactly what I could’ve afforded that day More

by Sharebear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Nov 25, 2020

Jim Ellis Mazda Marietta responded

Hello, our Staff Eddie is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for the positive feedback, and we hope that you have a great day! Take care!

November 23, 2020

Dealership Rating
Employee Rating

Eddie is the best! Always takes care of me and gets the job done. Appreciate it! I come back because of him even though I moved out to East Cobb. More

by jhdrews12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Nov 25, 2020

Jim Ellis Mazda Marietta responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Mazda Marietta. We hope to be of service to you again in the future. Take care!

November 20, 2020

Dealership Rating
Employee Rating

My service experience was excellent. Service Consultant Eddie Goines was very professional and after 1.5 hours, my car was serviced and much cleaner than when dropped off. More

by AMILLS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Nov 23, 2020

Jim Ellis Mazda Marietta responded

Hello, thank you for writing this fantastic review and giving our dealership with a five star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 18, 2020

Dealership Rating
Employee Rating

We always use Jim Ellis Mazda Marietta for all our automotive service needs. Eddie and Doug are the best most friendly service techs in town. More

by JIM.MILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Aldridge, Rose Shuck

Print
Nov 19, 2020

Jim Ellis Mazda Marietta responded

Hi Jim, your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Mazda Marietta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks for the positive feedback, and we hope that you have a great day!

November 17, 2020

Dealership Rating
Employee Rating

The wait time was excessive. I do not appreciate receiving a list of other things wrong with my vehicle. I was there for a specific purpose. I did not ask for an inspection. More

by maestrokyle75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Print
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