Eddie Goines
Eddie Goines at Jim Ellis Mazda Marietta

Eddie Goines | Page 21

Mazda Master Certified Service Consultant

Jim Ellis Mazda Marietta

1715 Cobb Parkway SE
Marietta, GA 30060

Contact Me
not yet
rated
560 Reviews

Born in New Orleans and moved to Atlanta in '87 with my family. I'm a second generation car-tech. My dad was in the business 38 years. I have four kids in college - 3 girls and a son. My role as a service advisor is to relieve my customers of any worries or concerns about their vehicle - I'm a non-confrontational problem solver! Thank you for choosing Jim Ellis Mazda of Marietta.

Dealership Experience

22 yrs, 9 mos

Industry Experience

30 yrs, 9 mos

Specialties & Trainings

Mazda Elite Certified Service Advisor

not yet
rated

560 Reviews

Write a Review

560 Reviews of Eddie Goines

November 14, 2020

Dealership Rating
Employee Rating

I’m always impressed by the service Jim Ellis Mazda Marietta provides! They are friendly, helpful, and help me get the service I need to keep my car running smoothly. More

by shelbimn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daryl NeSmith, Rose Shuck

Nov 17, 2020

Jim Ellis Mazda Marietta responded

We strive for 100% customer satisfaction so we are glad to hear you found that to be the case. Please feel free to reach out to us if you ever need anything else. Take care!

November 12, 2020

Dealership Rating
Employee Rating

Ron Smith was a absolute rude and sarcastic person who doesn’t really understand how to communicate with people and refuses to accept when he is wrong. More

by Derrick Windley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Doug Aldridge, Keith Paulk, Peter Uko

November 10, 2020

Dealership Rating
Employee Rating

The new place was nice and clean. I waited longer than anticipated but hopefully, they were correct in diagnosing my problem. We’ll see when I take back to get the work done. More

by KARENHAIRSTON
Recommend Dealer
Yes
Nov 11, 2020

Jim Ellis Mazda Marietta responded

Hello, we thank you for your positive comments about your recent experience with us! We're eager to earn that fifth star from you. Don't hesitate to reach out to us if we can do anything to maximize your experience here.

November 09, 2020

Dealership Rating
Employee Rating

Eddie Goines was very helpful, listened to my needs and delivered as promised. Getting an appointment quickly was very much on point and not having to wait weeks. More

by Sharebear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 11, 2020

Jim Ellis Mazda Marietta responded

Hello, thank you for taking the time to leave a review for us at Jim Ellis Mazda Marietta. We're happy we could meet your expectations! Please let us know if there is ever anything else we can do for you! Safe travels!

November 04, 2020

Dealership Rating
Employee Rating

I appreciate you taking the time to attend to the recall on my vehicle. The work was completed efficiently and your service task were professional. More

by nakimajackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maron Smith

Nov 08, 2020

Jim Ellis Mazda Marietta responded

Hello, your comments keep us motivated and working hard for all our guests. Thanks for the positive feedback, and we hope that you have a great day!

November 03, 2020

Dealership Rating
Employee Rating

Ron was great! Always very helpful with updates. Even had a tech come up front to show me a few things on vehicle. Very detailed. More

by Mss-red
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Allen , Nestor Diya, Feroze Iqbal, Maron Smith

Nov 05, 2020

Jim Ellis Mazda Marietta responded

Hi thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 28, 2020

Dealership Rating
Employee Rating

Love this dealership. They are very honest and trustworthy. The people are nice and the waiting area is comfortable. I have been bringing my car for 14 years to get various repairs and service. More

by KRUSSELL_30080
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2020

Jim Ellis Mazda Marietta responded

It is great to read such wonderful comments about your recent experience with us! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

October 28, 2020

Dealership Rating
Employee Rating

Service was fast thorough and effective. Eddie explained process expertly since this was first visit. Very good experience. Xxx xxx xxx xx xx xx yuyyyuuuu More

by BROWNTEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2020

Jim Ellis Mazda Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for the positive feedback, and we hope that you have a great day!

October 28, 2020

Dealership Rating
Employee Rating

I’ve always had good experiences with Jim Ellis Mazda service Dept. Courteous and efficient work. I highly recommend this service department team. Great work! More

by WALTHER_S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2020

Jim Ellis Mazda Marietta responded

Hi, your positive review means a lot to us and we’re happy we could help you! Thanks again for the recommendation, and have an amazing day!

October 23, 2020

Dealership Rating
Employee Rating

My vehicke was serviced expeditiously.Eddie kept me My vehicke was serviced expeditiously. Eddie kept me inforned of my service process I was provided a printout of recommended services Great snacks More

by NARCISAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2020

Jim Ellis Mazda Marietta responded

Narcisah, your positive review means a lot to us and we’re happy we could help you! Please don't hesitate to reach out if there's anything additional we can do for you.

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