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Eddie Goines
Eddie Goines | Page 25
Mazda Master Certified Service Consultant
Jim Ellis Mazda Marietta
1715 Cobb Parkway SE
Marietta, GA 30060
559 Reviews
Born in New Orleans and moved to Atlanta in '87 with my family. I'm a second generation car-tech. My dad was in the business 38 years. I have four kids in college - 3 girls and a son. My role as a service advisor is to relieve my customers of any worries or concerns about their vehicle - I'm a non-confrontational problem solver! Thank you for choosing Jim Ellis Mazda of Marietta.
Read moreDealership Experience
22 yrs, 6 mos
Industry Experience
30 yrs, 6 mos
Specialties & Trainings
Mazda Elite Certified Service Advisor
559 Reviews of Eddie Goines
August 04, 2020
Great service! Eddie Goines is so helpful.Wouldn’t take Great service! Eddie Goines is so helpful. Wouldn’t take my truck anywhere else but here. I have had two Mazda’s and continue to receive the same gre Great service! Eddie Goines is so helpful. Wouldn’t take my truck anywhere else but here. I have had two Mazda’s and continue to receive the same great service. More
by ROBINRKR
Verified Customer
August 04, 2020
First time here. The appointment given via phone was not posted so I had to come back. Was not given full detail and/or full info until received my receipt. posted so I had to come back. Was not given full detail and/or full info until received my receipt. More
by Selendra
Other Employees Tagged: Maron Smith
July 28, 2020
Great customer service and great service all around. Good people are working there. Also a fully synthetic oil change and tire rotation for about $100 is awesome, especially when it comes with the service an people are working there. Also a fully synthetic oil change and tire rotation for about $100 is awesome, especially when it comes with the service and ease of mind I get. More
by Randyw28
July 27, 2020
They tried to take advantage of my wife and charge and perform services that where not needed. Alignment specifically. We had an alignment done less than 10k miles prior when we had new tires install perform services that where not needed. Alignment specifically. We had an alignment done less than 10k miles prior when we had new tires installed. They told us they took it off the bill only to have left it on the paperwork she signed when we dropped it off. This is the only dealer close to us but is extremely inconvenient as it’s over 20 miles away. I pass up three ford dealers before I get there. This will most likely be my last Mazda and last dealing with this location. On the way home she said the car seemed to be vibrating like something was out of balance and they want us to drive it back. The car was filthy when we picked it up. There is green paint on the drivers side mirror like they have hit something. We have been asking them for the past three oil changes to repair a faulty center console lid and every time we go to pick it up it is not done. This past service we dropped it off on the way out of town while towing my 32 foot travel trailer with my dually which was extremely inconvenient so they would finally have ample time to actually fix it. They told us that it is out of warranty and could get us a quote. Even though it has been asked for them to repair the past 20,000 miles! I will be calling Mazda customer service to make a formal complaint. For all these issues. I am working with my credit card to dispute the charges for the services we did not ask for as well. More
by MATTEBARR
Other Employees Tagged: Doug Aldridge, Keith Paulk, Rose Shuck, Peter Uko
July 24, 2020
Great communication and I appreciate being notified of anything that may need attention. They get my go ahead and then take care of it. They had great safety precautions for virus this time, too. anything that may need attention. They get my go ahead and then take care of it. They had great safety precautions for virus this time, too. More
by JONEE
July 13, 2020
Since buying from Marietta Jim Ellis Mazda about a year ago I’ve been impressed with this dealership. Sales was a good experience and now so has service. ago I’ve been impressed with this dealership. Sales was a good experience and now so has service. More
by Dream car
Other Employees Tagged: Mike Fresquez, Maron
July 11, 2020
I scheduled my car for the earliest time but I didn’t finished for >2hrs just for oil change,tire rotation & complementary car wash . What the heck?! And was very expensive too. finished for >2hrs just for oil change,tire rotation & complementary car wash . What the heck?! And was very expensive too. More
by WBCLAVECILLA
Other Employees Tagged: Doug Aldridge
July 10, 2020
Excellent Service Eddie has been my service tech since I purchased the car from Jim Ellis. He has always given expert and professional service. In addition, he has alwa Eddie has been my service tech since I purchased the car from Jim Ellis. He has always given expert and professional service. In addition, he has always been considerate of our needs. Inshort, he provides top notch service. More
by lkhaton
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