Eddie Goines | Page 26
Mazda Master Certified Service Consultant
Jim Ellis Mazda Marietta
1715 Cobb Parkway SE
Marietta, GA 30060
Born in New Orleans and moved to Atlanta in '87 with my family. I'm a second generation car-tech. My dad was in the business 38 years. I have four kids in college - 3 girls and a son. My role as a service advisor is to relieve my customers of any worries or concerns about their vehicle - I'm a non-confrontational problem solver! Thank you for choosing Jim Ellis Mazda of Marietta.
Read moreDealership Experience
22 yrs, 6 mos
Industry Experience
30 yrs, 6 mos
Specialties & Trainings
Mazda Elite Certified Service Advisor
559 Reviews
Write a Review559 Reviews of Eddie Goines
July 07, 2020
It’s always a pleasure coming here to get my car serviced. The technician advisers are friendly and very knowledgeable. They listen to my concerns and whatever issue I may have with my vehicle. Serv serviced. The technician advisers are friendly and very knowledgeable. They listen to my concerns and whatever issue I may have with my vehicle. Service is done quickly so I’m always in and out. Very much worth the two hour drive there and back. More
Other Employees Tagged: Todd Allen
July 06, 2020
I really appreciated the valet service. My vehicle was picked up for an airbag recall and was returned the same day. Great service! The valet who picked up my car was very personable. picked up for an airbag recall and was returned the same day. Great service! The valet who picked up my car was very personable. More
July 03, 2020
Excellent customer service Was there due to a recall on Excellent customer service Was there due to a recall on my 2009 CX9 Eddie was most helpful and kind made the whole experience nice Thank you Eddie Excellent customer service Was there due to a recall on my 2009 CX9 Eddie was most helpful and kind made the whole experience nice Thank you Eddie More
June 27, 2020
Our purchase experience was wonderful. Every aspect of our purchase process was handled by Jim Ellis Mazda with perfection, especially regarding our time spent with Mr. Roosevelt Standifer. Everyone was our purchase process was handled by Jim Ellis Mazda with perfection, especially regarding our time spent with Mr. Roosevelt Standifer. Everyone was wonderful! More
Other Employees Tagged: Todd Allen , Doug Aldridge, Nestor Diya, Daryl NeSmith, Keith Paulk, Rose Shuck, Roosevelt Standifer, Peter Uko
June 25, 2020
The upgrades to the new facility are much better than the previous facility. However, the same people work there, and at times it is hit or miss as to whether they’re friendly or not—especially in the servic previous facility. However, the same people work there, and at times it is hit or miss as to whether they’re friendly or not—especially in the service department. Additionally, wait times are more than 30 mins; and don’t expect a rental car instead you will get a complimentary Uber which is ineffective if you have other errands to run before your car is done being serviced. More
Other Employees Tagged: Rick Brown, Paul Miller, Todd Allen , Doug Aldridge, Mike Fresquez, Daryl NeSmith, Keith Paulk, Rose Shuck, Peter Uko
June 25, 2020
I came into the service department due to a flat tire and from start to finish the service advisor was helpful and accommodating. The technician took great care of my car and worked quickly to get the tire r from start to finish the service advisor was helpful and accommodating. The technician took great care of my car and worked quickly to get the tire replaced and also topped off my windshield fluid. The waiting area was comfortable and upon arrival i was offered refreshments while i waited. More
Other Employees Tagged: Dustin Edwards
June 25, 2020
I've been dealing with Jim Ellis Mazda for the last 6 years even though I didn't initially purchase my car from there. The folks here are courteous and professional their customer service is amazing. years even though I didn't initially purchase my car from there. The folks here are courteous and professional their customer service is amazing. More
Other Employees Tagged: Todd Allen , Keith Paulk, Peter Uko
June 24, 2020
Great customer and maintenance service. Always treated with utmost professionalism on every visit with both my vehicles. I would definitely highly recommended Jim Ellis Mazda! with utmost professionalism on every visit with both my vehicles. I would definitely highly recommended Jim Ellis Mazda! More
June 24, 2020
Loved they picked up my car for the service. Quick turnaround time! Only negative was pricing. I would go there again. Great team. Booking the appointment was easy. turnaround time! Only negative was pricing. I would go there again. Great team. Booking the appointment was easy. More
June 24, 2020
They said they would fix an issue with my rear light the last time I came in for service, and I didn't think to double check that they did it. Still broken. Thanks guys. Fine besides that. Just hate whe last time I came in for service, and I didn't think to double check that they did it. Still broken. Thanks guys. Fine besides that. Just hate when someone says they will do something and then fail to follow through. More

