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Eddie Goines
Eddie Goines | Page 34
Mazda Master Certified Service Consultant
Jim Ellis Mazda Marietta
1715 Cobb Parkway SE
Marietta, GA 30060
560 Reviews
Born in New Orleans and moved to Atlanta in '87 with my family. I'm a second generation car-tech. My dad was in the business 38 years. I have four kids in college - 3 girls and a son. My role as a service advisor is to relieve my customers of any worries or concerns about their vehicle - I'm a non-confrontational problem solver! Thank you for choosing Jim Ellis Mazda of Marietta.
Read moreDealership Experience
22 yrs, 9 mos
Industry Experience
30 yrs, 9 mos
Specialties & Trainings
Mazda Elite Certified Service Advisor
560 Reviews of Eddie Goines
November 15, 2019
Mazda 6 A/c Repair My sons 2009 Mazda 6 was not blowing cold air. had it checked out of town and was told it was evaporator which requires removing entire dash. Decided My sons 2009 Mazda 6 was not blowing cold air. had it checked out of town and was told it was evaporator which requires removing entire dash. Decided to bring it to dealership due to the complex repair. Jim Ellis' tech team found no leak and recharged the system. Said if it happens again to bring it in. Only issue was miscommunication in when car was ready, which was explained and handled very well. More
by Bdh1108
Verified CustomerOther Employees Tagged: Doug Aldridge, Yago Luangraj
November 11, 2019
Great service and experience Service performed in a timely manner at reasonable cost. Very friendly and helpful service advisors. Very comfortable waiting lounge with quite a few Service performed in a timely manner at reasonable cost. Very friendly and helpful service advisors. Very comfortable waiting lounge with quite a few comforts and snacks More
by Yarl
November 10, 2019
Most of the time. With caveats I have had a lot of trouble at times with this Service Center. They, At times, repaired things that I did not asked to have repaired and continually I have had a lot of trouble at times with this Service Center. They, At times, repaired things that I did not asked to have repaired and continually remove reminder stickers off my car that did not belong to their work, such as tire rotation reminders from other places. After a major repair, that they knew had to be checked carefully, I was allowed to leave and had a flat tire in the dark and in a rain storm, Due to” Minimum requirement“ checks. That being said, Other than when we are at direct odds due to problems, they are always very nice and friendly staff. I believe much of this has stemmed from the fact that I feel that I was sold a used car from them with lots of hidden problems. More
by Janis
Other Employees Tagged: Doug Aldridge
November 06, 2019
Great service . Everything was done the way I asked it to be done. On time went out of their way to make sure I was happy I would recommend them to anyone. Very nic . Everything was done the way I asked it to be done. On time went out of their way to make sure I was happy I would recommend them to anyone. Very nice service department and sales department. More
by RRKBRW
Other Employees Tagged: Hilton Young
November 04, 2019
First maintenance at this dealership I went in to have my first maintenance on my 2016 Miata and they were ready for me. I got in and out without any delay or problems. I went in to have my first maintenance on my 2016 Miata and they were ready for me. I got in and out without any delay or problems. More
by ejjohn
Other Employees Tagged: Mike Fresquez, Paul Miller
November 01, 2019
Great Mazda Dealership I loved how quick and accurate everything was done and then environment was so friendly and the hospitality is awesome. I would definitely recommend t I loved how quick and accurate everything was done and then environment was so friendly and the hospitality is awesome. I would definitely recommend this dealership to anybody looking to get their car serviced that drives a Mazda More
by Hoodie Hezo
October 30, 2019
Recall Called to make an appointment to get my recall fixed and asked if they already had the part to fix my car and they said yes. I drove over an hour to g Called to make an appointment to get my recall fixed and asked if they already had the part to fix my car and they said yes. I drove over an hour to get it fixed and not one person was nice and they didn’t even have the part like they said. It’s been over a month and they still don’t have the part for my car. More
by CL
October 30, 2019
Like family! My family has been going to Jim Ellis Mazda for almost 30 years, and me personally almost 20 years. I consider many of the service reps to be my frien My family has been going to Jim Ellis Mazda for almost 30 years, and me personally almost 20 years. I consider many of the service reps to be my friends and they treat me like family. They are always honest, fair, and reliable. Shout out to Eddie and Doug! More
by EJCHANIN
Other Employees Tagged: Doug Aldridge, Roosevelt Standifer
October 30, 2019
80,000 mile check up- what did they check? So I took it in for an 80,000 mile check-up and I feel like they did not really check anything. I mean do they check the belts and tail lights and ho So I took it in for an 80,000 mile check-up and I feel like they did not really check anything. I mean do they check the belts and tail lights and how about my horn? My horn was actually sounding not as loud as it should. But even after the check-up- not any louder. Did they not check car fuses? They always want to do things to charge more than anticipated. But I can't find another place that services Mazda. More
by MORGANTEE
October 26, 2019
Oil change, tire rotation and required maintenance Wonderful and great staff. Very friendly and helpful. Service was quick and easy would definitely recommend this location. A very clean location. Than Wonderful and great staff. Very friendly and helpful. Service was quick and easy would definitely recommend this location. A very clean location. Thank you K More
by KTE_RN
Other Employees Tagged: Doug Aldridge, Yago Luangraj, Keith Paulk, Peter Uko
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