Eddie Goines
Eddie Goines at Jim Ellis Mazda Marietta

Eddie Goines | Page 35

Mazda Master Certified Service Consultant

Jim Ellis Mazda Marietta

1715 Cobb Parkway SE
Marietta, GA 30060

Contact Me
not yet
rated
559 Reviews

Born in New Orleans and moved to Atlanta in '87 with my family. I'm a second generation car-tech. My dad was in the business 38 years. I have four kids in college - 3 girls and a son. My role as a service advisor is to relieve my customers of any worries or concerns about their vehicle - I'm a non-confrontational problem solver! Thank you for choosing Jim Ellis Mazda of Marietta.

Dealership Experience

22 yrs, 6 mos

Industry Experience

30 yrs, 6 mos

Specialties & Trainings

Mazda Elite Certified Service Advisor

not yet
rated

559 Reviews

Write a Review

559 Reviews of Eddie Goines

October 24, 2019

Dealership Rating
Employee Rating

Awesome will be back again Awesome experience will be back again...great customer service,great employees...just over all exciting experience...would recommend this dealership t More

by ROYLJACKSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Aldridge

Oct 24, 2019

Jim Ellis Mazda Marietta responded

Royljackson, thank you for writing this fantastic review and giving our dealership such a high star rating! We look forward to your next visit! Take care!

October 24, 2019

Dealership Rating

Unnecessary work Was told the car needed parts replaced that were in excellent condition ($900) and repairs were not covered under warranty. We just needed a tuneup. More

by Renita
Customer Service
Friendliness
Price
Recommend Dealer
No

October 15, 2019

Dealership Rating
Employee Rating

Service appointment Had a great experience when I took my vehicle in for service, very friendly staff, and took less time then the estimated time they told me when I sc More

by josh12034
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Aldridge, Yago Luangraj, Keith Paulk, Peter Uko

Oct 16, 2019

Jim Ellis Mazda Marietta responded

Josh, It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Mazda Marietta as your first choice for service.

October 10, 2019

Dealership Rating
Employee Rating

Car Service Excellent service and very professional!! Highly recommend them! Delivered on time and very courteous and took an interest in what needed to be done More

by nancy.wayman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 14, 2019

Jim Ellis Mazda Marietta responded

We're so glad your experience earned us five stars! Thanks for the positive feedback, and we hope that you have a great day!

October 09, 2019

Dealership Rating
Employee Rating

Consistently outstanding service! I have worked with Eddie and other members of the service staff for years, and always find them to be exemplary. Eddie has become a trusted partner in More

by MVC165
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 11, 2019

Jim Ellis Mazda Marietta responded

Thank you! We appreciate your continued business with us, and we're looking forward to your next visit! Safe travels!

October 02, 2019

Dealership Rating
Employee Rating

Auto spa My auto experience was welcoming, I arrived at the dealership and was greeted with professionalism. I choose to wait while my vehicle was service. Whi More

by ECHARLESAEINSURACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2019

Jim Ellis Mazda Marietta responded

Thank you for sharing your experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

October 01, 2019

Dealership Rating
Employee Rating

Great job! Eddie Goines ALWAYS provides me with top notch professional service and advice. They do what they say and deliver my vehicle in a timely fashion! Than More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2019

Jim Ellis Mazda Marietta responded

It is great to read such wonderful comments about your recent experience with Eddie, Eric! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

September 23, 2019

Dealership Rating
Employee Rating

Service Review The check in process was great, my service was done timely and professional. Will return for all service needs. Not a lot of haggling with extra servi More

by TJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 25, 2019

Jim Ellis Mazda Marietta responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 21, 2019

Dealership Rating
Employee Rating

As always my experience at Jim Ellis was excellent Eddie Goines always delivers exceptional customer service, and Eddie is the reason I return, and continue to have my car serviced at Jim Ellis Mazda. More

by RENEECOLLINS417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 25, 2019

Jim Ellis Mazda Marietta responded

Renee, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Mazda Marietta. Please don't hesitate to reach out if there's anything we can do for you. Take care.

September 19, 2019

Dealership Rating
Employee Rating

Above & beyond I've been there twice and each time I have been treated as if I bought a new vehicle from Jim Ellis. I bought my vehicle from another party and have t More

by Rod L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2019

Jim Ellis Mazda Marietta responded

It is great to read such wonderful comments about your recent experience with us, Rod! Thank you so much for choosing Jim Ellis Mazda Marietta as your first choice for service!

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