Dealer Reviews
Cars for Sale
Dealer Log In
Eddie Goines
Eddie Goines | Page 37
Mazda Master Certified Service Consultant
Jim Ellis Mazda Marietta
1715 Cobb Parkway SE
Marietta, GA 30060
559 Reviews
Born in New Orleans and moved to Atlanta in '87 with my family. I'm a second generation car-tech. My dad was in the business 38 years. I have four kids in college - 3 girls and a son. My role as a service advisor is to relieve my customers of any worries or concerns about their vehicle - I'm a non-confrontational problem solver! Thank you for choosing Jim Ellis Mazda of Marietta.
Read moreDealership Experience
22 yrs, 5 mos
Industry Experience
30 yrs, 5 mos
Specialties & Trainings
Mazda Elite Certified Service Advisor
559 Reviews of Eddie Goines
August 27, 2019
Great customer care They really do a good job of keeping you informed about your vehicle and what the cost will be. They are quick to get you in and out the door. They really do a good job of keeping you informed about your vehicle and what the cost will be. They are quick to get you in and out the door. More
by JESSICAMONGELLI
Verified CustomerOther Employees Tagged: Doug Aldridge, Nestor Diya, Roosevelt Standifer
August 24, 2019
Thorough and professional Eddie is always on the ball and provides great customer service. I had a complication when paying by credit card but we were able to work around it. Eddie is always on the ball and provides great customer service. I had a complication when paying by credit card but we were able to work around it. More
by mikepalace2000
August 24, 2019
Good service, needs shorter wait time The service is great, but when I make an appointment somewhere I don't expect to wait 30 minutes just to drop off my car. I could have signed the The service is great, but when I make an appointment somewhere I don't expect to wait 30 minutes just to drop off my car. I could have signed the paperwork immediately. More
by MariettaMazda
August 19, 2019
5 Star Maintenance Service I appreciate the great customer service and excellent care of my car. I have never had a problem and would definitely recommend this service center. I appreciate the great customer service and excellent care of my car. I have never had a problem and would definitely recommend this service center. More
by YLANDAD
August 13, 2019
Helpful and efficient Anytime I go in for service, the service department is efficient and helpful. The service is always done well and my car is left clean and ready to go Anytime I go in for service, the service department is efficient and helpful. The service is always done well and my car is left clean and ready to go! More
by shelbimn
Other Employees Tagged: Daryl NeSmith
August 08, 2019
Trust them Always get my Mazda serviced here. 14 years old and runs great. Never had a problem. Trust what Eddie says I need. He doesn't try to sell me something Always get my Mazda serviced here. 14 years old and runs great. Never had a problem. Trust what Eddie says I need. He doesn't try to sell me something I don't need. More
by BETTYAPT
August 06, 2019
Friendly, Quality service Eddie worked me in and took great care of me. Service was exceptional and I would recommend thus establishment for any Mazda needs. Thank You Eddie worked me in and took great care of me. Service was exceptional and I would recommend thus establishment for any Mazda needs. Thank You More
by ROBERTSCHAD12
August 06, 2019
Respectful and fast. The work on my car was performed quickly - something that can be hard to do on a Saturday. Additionally, since I like washing my own car, I requested The work on my car was performed quickly - something that can be hard to do on a Saturday. Additionally, since I like washing my own car, I requested that it be left off and was happily obliged. The waiting room was well stocked with snacks and reading material and a big screen TV. It was a shame the work ws completed so fast! More
by RMWHITE7
Other Employees Tagged: Mike Fresquez
August 02, 2019
90 minutes for an oil change, but it was right before July 4 I had an appointment for an oil change in the afternoon on July 3rd. Facility was very clean and new. Prices for service a bit high. Took a while, but I had an appointment for an oil change in the afternoon on July 3rd. Facility was very clean and new. Prices for service a bit high. Took a while, but Im sure they were understaffed that day due to holiday coming up. More
by EE1992444
August 02, 2019
Problem never solved on a first visit I did complain many times about my brakes making some squeezing noise but it’s never been taken care of. They did work on the repair but it’s not full I did complain many times about my brakes making some squeezing noise but it’s never been taken care of. They did work on the repair but it’s not fully fixed. Am not sure as to whom to HOA and ask to solve my problem permanently? More
by UDAY825
Other Employees Tagged: Mike Fresquez
Dealership Inventory (467 Vehicles)
