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Eddie Goines
Eddie Goines | Page 38
Mazda Master Certified Service Consultant
Jim Ellis Mazda Marietta
1715 Cobb Parkway SE
Marietta, GA 30060
560 Reviews
Born in New Orleans and moved to Atlanta in '87 with my family. I'm a second generation car-tech. My dad was in the business 38 years. I have four kids in college - 3 girls and a son. My role as a service advisor is to relieve my customers of any worries or concerns about their vehicle - I'm a non-confrontational problem solver! Thank you for choosing Jim Ellis Mazda of Marietta.
Read moreDealership Experience
22 yrs, 9 mos
Industry Experience
30 yrs, 9 mos
Specialties & Trainings
Mazda Elite Certified Service Advisor
560 Reviews of Eddie Goines
August 02, 2019
Problem never solved on a first visit I did complain many times about my brakes making some squeezing noise but it’s never been taken care of. They did work on the repair but it’s not full I did complain many times about my brakes making some squeezing noise but it’s never been taken care of. They did work on the repair but it’s not fully fixed. Am not sure as to whom to HOA and ask to solve my problem permanently? More
by UDAY825
Verified CustomerOther Employees Tagged: Mike Fresquez
July 26, 2019
All ways helpful I all ways have good service when I come there Eddie and Robin are very friendly and always helpful when I come for my car service I all ways have good service when I come there Eddie and Robin are very friendly and always helpful when I come for my car service More
by ROBIN_MOTSINGER
Other Employees Tagged: Doug Aldridge
July 26, 2019
Getting Better Under previous service manager, seems like this dept could not get anything right. Always seemed to be overbooked, no coordination between parts and s Under previous service manager, seems like this dept could not get anything right. Always seemed to be overbooked, no coordination between parts and service depts. I avoided them for quite awhile for that reason. However, since new service manager took over about a year or so ago, it has shown noted improvement. Service writer Eddie Goines has always been a standout for this dept, if it wasn’t for him, I would have gone elsewhere for my CX-5 and 6’s service needs. Kudos to Eddie! Doug Aldridge has also been good to work with. Sales dept has been great to work with, deserves five stars, and is the reason why I keep coming back. Mike Fresquez could not have done a better job helping me find what I wanted at the price I wanted. Next time I am in the market for a new vehicle, he is the first one I will call.....this review has been primarily for the service dept......overall I would rate the sales dept 5 stars and service 3 stars, but improving. More
by ocinsomniac
Other Employees Tagged: Doug Aldridge, Mike Fresquez
July 25, 2019
Professionalism bat it's finest Is being the first time Mazda driver, the service did I receive is above and beyond. I've never waited more than an hour and I also get a watch whenev Is being the first time Mazda driver, the service did I receive is above and beyond. I've never waited more than an hour and I also get a watch whenever I get a oil change. Sitting area is nice and fancy it also makes it experience more pleasurable More
by townes18
Other Employees Tagged: Doug Aldridge, Yago Luangraj, Keith Paulk, Peter Uko
July 20, 2019
Consistency Every time I have used the service center for maintenance, I have received professinal and courteous service. Eddie has been a great resource in keepi Every time I have used the service center for maintenance, I have received professinal and courteous service. Eddie has been a great resource in keeping my Mazda running after eight years from my purchase.wirh them. More
by SAVCx72011
July 17, 2019
In and out quickly Went recently for recall work. They are a friendly bunch. The work was done faster than I expected. Answered my questions. The new building is nice as Went recently for recall work. They are a friendly bunch. The work was done faster than I expected. Answered my questions. The new building is nice as well. No complaints here! I've trusted them with my cars for years now. More
by She-Onyx
June 13, 2019
Always great service Friendly and efficient when getting my oil changed or minor problems fixed on my Mazda 6. Eddie went above and beyond and was going to put my new hub Friendly and efficient when getting my oil changed or minor problems fixed on my Mazda 6. Eddie went above and beyond and was going to put my new hub caps on that I had purchased else where. He is not Pushy and does not try to sell me other things. More
by PCRUMLEY
Other Employees Tagged: Doug Aldridge
June 13, 2019
Expensive Repairs Eddie did a great job in the service department a little taken back by the extensive price of the repairs. 13 year old Miata, repair was = to the va Eddie did a great job in the service department a little taken back by the extensive price of the repairs. 13 year old Miata, repair was = to the value More
by Stleo
June 13, 2019
Above and beyond Service guys always go above and beyond!! This is why I purchased Mazda again after having driven one for 12 years. Appreciate all yall do :0) Service guys always go above and beyond!! This is why I purchased Mazda again after having driven one for 12 years. Appreciate all yall do :0) More
by kelsbabycakes
June 12, 2019
Excellent service! My car was subject to two recalls; one I knew about and one that had not been brought to my attention. Both were repaired; a total maintenance check o My car was subject to two recalls; one I knew about and one that had not been brought to my attention. Both were repaired; a total maintenance check of all systems was also performed, which gave me a tremendous sense of confidence. And ...Eddie remedied a "problem" with my spare key fob, by simply inserting the battery correctly 😂. I left with a safe, clean car - inside and out; and a tutorial on how to properly insert a battery into the fob - which tickled my friends. Thanks for everything! More
by SHARON.ANDERSON71
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