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Eddie Goines
Eddie Goines | Page 39
Mazda Master Certified Service Consultant
Jim Ellis Mazda Marietta
1715 Cobb Parkway SE
Marietta, GA 30060
559 Reviews
Born in New Orleans and moved to Atlanta in '87 with my family. I'm a second generation car-tech. My dad was in the business 38 years. I have four kids in college - 3 girls and a son. My role as a service advisor is to relieve my customers of any worries or concerns about their vehicle - I'm a non-confrontational problem solver! Thank you for choosing Jim Ellis Mazda of Marietta.
Read moreDealership Experience
22 yrs, 5 mos
Industry Experience
30 yrs, 5 mos
Specialties & Trainings
Mazda Elite Certified Service Advisor
559 Reviews of Eddie Goines
June 11, 2019
Stellar customer service! Been going to Jim Ellis for 10 years. I have tried others but none can hold a candle to JEM. Eddie Goines keeps his word! Been going to Jim Ellis for 10 years. I have tried others but none can hold a candle to JEM. Eddie Goines keeps his word! More
by JKHARTZ9
Verified Customer
June 10, 2019
Consistently good service I drive all the way from Perry,GA to get service from Jim Ellis. Why?? It is because I value getting it right the first time. They listen to me and I drive all the way from Perry,GA to get service from Jim Ellis. Why?? It is because I value getting it right the first time. They listen to me and make recommendations on that. Also,I have a good rapport with the techs so we talk a little when we are getting coffee. I also see the techs do talk to other customers so it puts them at ease that we are friendly. More
by E.BUDESHEFSKY
June 07, 2019
Friendly fast efficient Appreciated the friendly staff all around. Didn’t have my license so couldn’t get a loaner, but they got Lyft for me both ways. On top of that, my ser Appreciated the friendly staff all around. Didn’t have my license so couldn’t get a loaner, but they got Lyft for me both ways. On top of that, my service was done in 3 hours. Bonus- car wash & vacuum!! More
by LBIGGIE
June 06, 2019
Eddie is the best! I came in for an oil change, tire rotation and alignment. Eddie got me in and out quickly and kept me apprised if the status of the work. I’m thankf I came in for an oil change, tire rotation and alignment. Eddie got me in and out quickly and kept me apprised if the status of the work. I’m thankful for the Lyft pick-up and drop-off as it made for a hassle free and productive work day for me. You have earned a customer for life! More
by T. Partridge
June 06, 2019
Perfect and fast Fast efficient service. Handled properly. Always the case at Jim Ellis Mazda Eddie Goons knows his business and his customers love the job he does f Fast efficient service. Handled properly. Always the case at Jim Ellis Mazda Eddie Goons knows his business and his customers love the job he does for then. More
by BILLYA256
Other Employees Tagged: Todd Allen, Hilton Young , Daryl NeSmith, Keith Paulk
June 06, 2019
Excellet Everyone was friendly. They took care of my needs quickly. I did not have to wait long for the problem with the car to be resolved Everyone was friendly. They took care of my needs quickly. I did not have to wait long for the problem with the car to be resolved More
by kimddonegan
June 05, 2019
First Service Went in for my additional package to be installed. Had a courtesy vehicle available. Friendly service. Brunno checked in on me. Eddie kept me up to Went in for my additional package to be installed. Had a courtesy vehicle available. Friendly service. Brunno checked in on me. Eddie kept me up to date on progress More
by MATTKOCH67
Other Employees Tagged: Bruuno
June 05, 2019
Service and nothing but the service I always bring my CX5 for service here because I know it will be done right and they won’t try to talk me into buying things I don’t need. I always bring my CX5 for service here because I know it will be done right and they won’t try to talk me into buying things I don’t need. More
by Marion
Other Employees Tagged: Roosevelt Standifer
June 05, 2019
Great service It’s always easy at Jim Ellis. In and out quickly with the job done well. Eddie provides great customer service and explanations of the work. It’s always easy at Jim Ellis. In and out quickly with the job done well. Eddie provides great customer service and explanations of the work. More
by TRACIEDOE
June 05, 2019
Never again They didn’t tell me to bring specific paper work for a car loaner so I wasn’t able to get a loaner. Heard service tell a worker that a lady called abo They didn’t tell me to bring specific paper work for a car loaner so I wasn’t able to get a loaner. Heard service tell a worker that a lady called about a check light that was solved by her son tightening the gas cap. Last time I was in I had to come back because they didn’t reset my warning ?? due to service guy hurting his back. So next guy didn’t know how & that’s who worked on my car. Our salesman was condescending to me not my husband when we bought the car. This car was for me. That’s 3 strikes disrespectful salesman warning light visit & loaner car papers. The service man Eddie was as nice as he could be but the lady at the desk was curt & unfriendly. This was for a recall and you hung up on me waiting on hold the first time I tried to request service for this recall. I went to a different dealer that day & was treated with respect. More
by Never again
Other Employees Tagged: Lady at service desk very rude
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