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Eddie Goines

Overview Reviews (559) Inventory (419)

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Eddie Goines

Eddie Goines | Page 4

Mazda Master Certified Service Consultant

Jim Ellis Mazda Marietta

1715 Cobb Parkway SE
Marietta, GA 30060

Born in New Orleans and moved to Atlanta in '87 with my family. I'm a second generation car-tech. My dad was in the business 38 years. I have four kids in college - 3 girls and a son. My role as a service advisor is to relieve my customers of any worries or concerns about their vehicle - I'm a non-confrontational problem solver! Thank you for choosing Jim Ellis Mazda of Marietta.

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559 Reviews

Overview Reviews (559) Inventory (419)

Dealership Experience

22 yrs, 3 mos

Industry Experience

30 yrs, 3 mos

Specialties & Trainings

Mazda Elite Certified Service Advisor

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rated

559 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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559 Reviews of Eddie Goines

January 26, 2023

Dealership Rating

Employee Rating

No issues to report for this visit. Eddie did well in keeping me updated with the progress of the service. Eddie did well in keeping me updated with the progress of the service. More

by thedelman

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 29, 2023 -

Jim Ellis Mazda Marietta responded

Hello, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

January 19, 2023

Dealership Rating

Employee Rating

Lee was an amazing salesman and they all helped me get the best rate ! Lance helped me very much in finances and myself and my daughter LOVE our new ride ! So safe and just relaxing to drive ! the best rate ! Lance helped me very much in finances and myself and my daughter LOVE our new ride ! So safe and just relaxing to drive ! More

by AlexisDunton20

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Marion Gilbert , Lance Jeter, Conley Langford III, Lee Wilson

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Jan 21, 2023 -

Jim Ellis Mazda Marietta responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Mazda Marietta. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

January 06, 2023

Dealership Rating

Employee Rating

I was pleasantly surprised at the timing of my oil change. I was told it would be a 1-2 hr. Wait, but they got me out in 45 minutes change. I was told it would be a 1-2 hr. Wait, but they got me out in 45 minutes More

by plannerlisa

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 08, 2023 -

Jim Ellis Mazda Marietta responded

Hi, thank you for sharing your experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

December 17, 2022

Dealership Rating

Employee Rating

Great Service from start to finish. . Keep up the good work. Thank You Jim Ellis Mazda Marietta . Keep up the good work. Thank You Jim Ellis Mazda Marietta More

by Hug

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Dec 19, 2022 -

Jim Ellis Mazda Marietta responded

Hi, your positive review means a lot to us and we’re happy we could help you! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

November 06, 2022

Dealership Rating

Employee Rating

Very pleasant experience - no surprises and in and out in the predicted time frame.Glad I came for the service the predicted time frame.Glad I came for the service More

by shepprod

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Maron Smith, Peter Uko

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Nov 11, 2022 -

Jim Ellis Mazda Marietta responded

Hi Shepprod, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 03, 2022

Dealership Rating

Employee Rating

The service center is beautiful, the staff is exceptional, and the work is done relatively quickly. I'm a very satisfied customer. exceptional, and the work is done relatively quickly. I'm a very satisfied customer. More

by johnnie.bradford

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 06, 2022 -

Jim Ellis Mazda Marietta responded

Hi, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

September 25, 2022

Dealership Rating

Employee Rating

Eddie was great to work with. All work was completed on time. Appreciated the video. All work was completed on time. Appreciated the video. More

by thomasfab5

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 28, 2022 -

Jim Ellis Mazda Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

September 22, 2022

Dealership Rating

Employee Rating

Everybody was very helpful in assisting me. I didn’t have to wait long to be helped or test drive. Chase stayed with me every step of the way with getting the right car for me I didn’t have to wait long to be helped or test drive. Chase stayed with me every step of the way with getting the right car for me More

by Trenesha

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Oleg Robu , Chase Rhodes

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Sep 24, 2022 -

Jim Ellis Mazda Marietta responded

Hi Trenesha, your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Mazda Marietta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

September 18, 2022

Dealership Rating

Employee Rating

Staff worked efficiently and was both kind and inviting from the moment I walked in the door. Thankful my new dealership is this one! from the moment I walked in the door. Thankful my new dealership is this one! More

by katelynarthur1

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 20, 2022 -

Jim Ellis Mazda Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

September 03, 2022

Dealership Rating

Employee Rating

They always treat you like family! We have bought 9 cars over the years through them and they’re always very welcoming, in every department We have bought 9 cars over the years through them and they’re always very welcoming, in every department More

by chelseadubelle

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mike Fresquez, Rhyan Johnson

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Sep 06, 2022 -

Jim Ellis Mazda Marietta responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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