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Eddie Goines
Eddie Goines | Page 46
Mazda Master Certified Service Consultant
Jim Ellis Mazda Marietta
1715 Cobb Parkway SE
Marietta, GA 30060
559 Reviews
Born in New Orleans and moved to Atlanta in '87 with my family. I'm a second generation car-tech. My dad was in the business 38 years. I have four kids in college - 3 girls and a son. My role as a service advisor is to relieve my customers of any worries or concerns about their vehicle - I'm a non-confrontational problem solver! Thank you for choosing Jim Ellis Mazda of Marietta.
Read moreDealership Experience
22 yrs, 5 mos
Industry Experience
30 yrs, 5 mos
Specialties & Trainings
Mazda Elite Certified Service Advisor
559 Reviews of Eddie Goines
March 02, 2019
Quick, friendly service and awesome waiting area! Very efficient service and personable, professional employees.... and they serve with a smile!! I really liked the waiting area which had a quiet sect Very efficient service and personable, professional employees.... and they serve with a smile!! I really liked the waiting area which had a quiet section. Also had nice coffee and snacks. I was very comfortable while waiting. Check out was easy. They also washed my car for free. All the way around, I give it 5 stars. More
by MGFCX5
Verified CustomerOther Employees Tagged: A young lady who checked me out.
March 01, 2019
2018 Mazda CX-5 GT First Service With just under 6K miles on our 2018 Mazda CX-5 GT we had our first service performed which consisted of synthetic oil and filter change, tire rotatio With just under 6K miles on our 2018 Mazda CX-5 GT we had our first service performed which consisted of synthetic oil and filter change, tire rotation and vehicle inspection. This was a complimentary service with the purchase of vehicle at the of July 2018. We have had no issues or problems. There was no recalls on this model either. In addition I requested for and had the navigation map SD Card updated during this service call. Only comment was that there were a couple marks/smudges on the interior front seats and consoles which were easily wiped clean. More
by psetpolley
February 23, 2019
Wonderful Experience Our experience at Jim Ellis was wonderful. Mike and Rick were very helpful, and made the buying experience easy for us. Mike took the time to go over Our experience at Jim Ellis was wonderful. Mike and Rick were very helpful, and made the buying experience easy for us. Mike took the time to go over the features that would be most helpful to our family. Would highly recommend them! We have always had great experiences with the service department, and the sales department was just as great! More
by Cofcmere
Other Employees Tagged: Rick Brown , Mike Fresquez
February 21, 2019
Excellent service I was greeted by my name when I walked in the door. The team always makes me feel valued. They do their best to make sure I am a satisfied customer. I was greeted by my name when I walked in the door. The team always makes me feel valued. They do their best to make sure I am a satisfied customer. More
by Ade007
Other Employees Tagged: Terrence
February 20, 2019
Great customer service My service rep Eddie is awesome! He is extremely knowledgeable and honest. I totally trust his opinions regarding repairs for my vehicle. Thank you Ed My service rep Eddie is awesome! He is extremely knowledgeable and honest. I totally trust his opinions regarding repairs for my vehicle. Thank you Eddie for all your help. Robin is also awesome! She is extremely helpful and knowledgeable. She exudes ultimate customer service. Thank you Robin for all your help. More
by MIMIHODARI
Other Employees Tagged: Robin
February 16, 2019
Love Mazda Mr.Goines great service as usual. He explained things clearly to me. I never feel pressured. Renovations are fantastic! Beautiful new waiting area😀 Mr.Goines great service as usual. He explained things clearly to me. I never feel pressured. Renovations are fantastic! Beautiful new waiting area😀 Car was feeling great when I got back on road after tire rotation. Love they washed my car. More
by ALLYSON6HALL
February 15, 2019
Great! They always take good care of me at Jim Ellis. Very professional and they never try to push unnecessary services. Make an appointment though because t They always take good care of me at Jim Ellis. Very professional and they never try to push unnecessary services. Make an appointment though because they get busy! More
by CHMCNAMARA
February 15, 2019
Awesome Customer Service I love coming to Jim Ellis Mazda because everybody in the customer service area don't treat you like guest but like family. McCrary's Family I love coming to Jim Ellis Mazda because everybody in the customer service area don't treat you like guest but like family. McCrary's Family More
by MCCRARYFAMILY5
Other Employees Tagged: And thank you for the two ladies that checks you out or set up loaner cars. They are so sweet
February 13, 2019
Review of service Eddie (service advisor) is profession, polite, knowledgeable, straight forward and honest. I trust him opinion. Facility was very well equipped for co Eddie (service advisor) is profession, polite, knowledgeable, straight forward and honest. I trust him opinion. Facility was very well equipped for comfort while waiting for your car. More
by RLUPO02
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