Eddie Goines | Page 47
Mazda Master Certified Service Consultant
Jim Ellis Mazda Marietta
1715 Cobb Parkway SE
Marietta, GA 30060
Born in New Orleans and moved to Atlanta in '87 with my family. I'm a second generation car-tech. My dad was in the business 38 years. I have four kids in college - 3 girls and a son. My role as a service advisor is to relieve my customers of any worries or concerns about their vehicle - I'm a non-confrontational problem solver! Thank you for choosing Jim Ellis Mazda of Marietta.
Read moreDealership Experience
22 yrs, 5 mos
Industry Experience
30 yrs, 5 mos
Specialties & Trainings
Mazda Elite Certified Service Advisor
559 Reviews
Write a Review559 Reviews of Eddie Goines
February 11, 2019
Excellent service The customer service representative was nice, respectful and gave me a great deal. His name is not listed but on my receipt it says Jeremy Alan The customer service representative was nice, respectful and gave me a great deal. His name is not listed but on my receipt it says Jeremy Alan Large. More
Other Employees Tagged: Doug Aldridge, Keith Paulk, Peter Uko, Jeremy Allan Large
February 10, 2019
Recall Repair The service was on a recall. Service was completed staff did a good job with getting the job done quickly. I totally appreciated the car being clean The service was on a recall. Service was completed staff did a good job with getting the job done quickly. I totally appreciated the car being cleaned before I got it back! More
February 09, 2019
Oil change I got off work earlier than expected. I showed up one and a half hours early for my appointment. The service department jumped on my car and got me ou I got off work earlier than expected. I showed up one and a half hours early for my appointment. The service department jumped on my car and got me out of there earlier than my original appointment time. That even included a wash. That way exceeded my expectations. Awesome to not have to wait that long. More
Other Employees Tagged: Doug Aldridge, Keith Paulk, Peter Uko
February 09, 2019
CX-9 service I was having issues with my entertainment system in my CX-9, so I took my vehicle to Jim Ellis and the technicians were able to diagnose the issue. I was having issues with my entertainment system in my CX-9, so I took my vehicle to Jim Ellis and the technicians were able to diagnose the issue. More
Other Employees Tagged: Doug Aldridge, Mike Fresquez, Keith Paulk
February 09, 2019
Lost rings recovered We’ve had to use the dealership for a couple of repairs recently both of which were top notch. This time, it was to get my wedding rings which somehow We’ve had to use the dealership for a couple of repairs recently both of which were top notch. This time, it was to get my wedding rings which somehow fell into my console! They had to remove part of the console but were able to find my rings! They also didn’t charge me as much as originally thought since it didn’t take them as long. More
Other Employees Tagged: Doug Aldridge, Keith Paulk, Peter Uko
February 08, 2019
Eddie is the best I keep coming back because Eddie in the service department is absolutely the best and very helpful I always ask for Eddie. Thank you Eddie for everyt I keep coming back because Eddie in the service department is absolutely the best and very helpful I always ask for Eddie. Thank you Eddie for everything and I greatly appreciate all Eddie does More
February 06, 2019
Excellent service provided I would have given 5 stars as ALMOST all the staff was attentive, courteous and professional, but one woman that handed me the copy of the sheet where I would have given 5 stars as ALMOST all the staff was attentive, courteous and professional, but one woman that handed me the copy of the sheet where the services performed were stated was very inattentive and dismissive. However, my interaction was minimal so I'm not sure if she was having a bad day, although at 8am in the morning is difficult to find oneself in such situation. Then again, since my interaction with this person was minimal I don't see any big of an issue for me to come back when my next service is required. More
February 03, 2019
Great Service Been using Ellis since I bought my car 5 years ago. Great team, friendly, keep you informed as to the progress, problems & price. Good work! Been using Ellis since I bought my car 5 years ago. Great team, friendly, keep you informed as to the progress, problems & price. Good work! More
January 31, 2019
Oil change Very good. I Waited for car In showroom for Approximately one hour. Good service rep. Eddie Listened and did what was requested. He was quick and e Very good. I Waited for car In showroom for Approximately one hour. Good service rep. Eddie Listened and did what was requested. He was quick and efficient. More
January 29, 2019
Wonderful! Wonderful, as always! Always do a good job. Wait was a little long though with an appt. Would have loved to drop it and go. Wonderful, as always! Always do a good job. Wait was a little long though with an appt. Would have loved to drop it and go. More
Other Employees Tagged: Hilton Young , Nestor Diya
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