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Eddie Goines
Eddie Goines | Page 45
Mazda Master Certified Service Consultant
Jim Ellis Mazda Marietta
1715 Cobb Parkway SE
Marietta, GA 30060
560 Reviews
Born in New Orleans and moved to Atlanta in '87 with my family. I'm a second generation car-tech. My dad was in the business 38 years. I have four kids in college - 3 girls and a son. My role as a service advisor is to relieve my customers of any worries or concerns about their vehicle - I'm a non-confrontational problem solver! Thank you for choosing Jim Ellis Mazda of Marietta.
Read moreDealership Experience
22 yrs, 9 mos
Industry Experience
30 yrs, 9 mos
Specialties & Trainings
Mazda Elite Certified Service Advisor
560 Reviews of Eddie Goines
April 02, 2019
Your sales person made the experience wonderful The training we got was great. I believe we can use the safety equipment to remain accident free. The time he took to train us could have been used to The training we got was great. I believe we can use the safety equipment to remain accident free. The time he took to train us could have been used to work with another customer. Thanks. More
by kgunn4408
Verified CustomerOther Employees Tagged: Daryl NeSmith, Rahjan Randall
April 01, 2019
Awesome! They really were 100% when it came to fixing my car. I couldn't ask fir better service. The staff was the best ever! Thank you Mazda.....go check them They really were 100% when it came to fixing my car. I couldn't ask fir better service. The staff was the best ever! Thank you Mazda.....go check them out😘? More
by Cbanks
Other Employees Tagged: Todd Allen , Doug Aldridge, Keith Paulk, Peter Uko
March 28, 2019
Great Product and staff!!! Professional environment and staff! Mazda makes a solid vehicle. Super pleased with product and service. I have bought 2 vehicles from Jim Ellis Mazda Professional environment and staff! Mazda makes a solid vehicle. Super pleased with product and service. I have bought 2 vehicles from Jim Ellis Mazda. Marion was my sales person and helped me get a great deal. Eddie in service keeps my car running. I drive a lot and reliable transportation is key for me:-) More
by customer
March 28, 2019
Took very long but they didn't give up. Thumbs up! My certified pre-owened car which I just bought in August 2018 started having serious issue in September just a month after my purchase date. Severa My certified pre-owened car which I just bought in August 2018 started having serious issue in September just a month after my purchase date. Several warning lights comes on all of sudden at the same time when my car was in motion. It was very scary and not safe to drive at all. I took my car there several time for the same issue. Each time I was told that they believed that the problem was fixed then same exact issue came back on again... One time, they kept my car about 7 weeks because they didn't know and couldn't figure out what was wrong with my car and took very long time to fix it. After finally I got my car back, the same issue came right back within 24 hours. At that time, I was about to give up and lost faith with them. But after that time, they went above my expectations and finally really fixed the issue! I haven't experienced the same issue ever since. I am glad that I stick with them and didn't give up. Thank you, especially Pete and Eddy! More
by Asaito
Other Employees Tagged: Marion Gilbert , Chuck Wallace, Pete (service manager)
March 21, 2019
Great experience Eddie always delivers great customer service and quality work. Was in and out in 45 minutes. He always explains the work being done and tries to save Eddie always delivers great customer service and quality work. Was in and out in 45 minutes. He always explains the work being done and tries to save on cost where he can. More
by JAYVR20
March 18, 2019
Once again..... I’m very pleased. excellent service! Eddie has taken care of my needs concerning my Mazda and is candid as to what needs to be done and how soon it needs to be done. excellent service! Eddie has taken care of my needs concerning my Mazda and is candid as to what needs to be done and how soon it needs to be done. More
by EL.JEFE0624
March 13, 2019
Very Good I have been very happy with the sales team, and now with the service department. This is my second car I've purchased at Jim Ellis and when I am ready I have been very happy with the sales team, and now with the service department. This is my second car I've purchased at Jim Ellis and when I am ready for another car I will return to Jim Ellis Mazda. More
by Scott, CX5
Other Employees Tagged: Rick Brown, Bruno
March 11, 2019
Excellent service, friendly and helpful staff. Excellent service friendly, helpful, and knowledgeable staff. Eddie let me know how long it would take, why the items were needed and the total cost. Excellent service friendly, helpful, and knowledgeable staff. Eddie let me know how long it would take, why the items were needed and the total cost. Got a call when the car was ready, and all went well!! More
by DDCBSI
March 07, 2019
Eddie Goins was great as always!! I can feel safe knowing Pa Great service with Eddie Goins and Patrick Bowser!! These guys are great! I always come to them knowing my car is safe! Thank you so much! Great service with Eddie Goins and Patrick Bowser!! These guys are great! I always come to them knowing my car is safe! Thank you so much! More
by RUTHIELIGHTNER
Other Employees Tagged: Patrick Bowser
March 05, 2019
VIP swrvice I was immediately taken care of as I entered the service area. I told them my car problem, they completely checked my car then showed be to waiting ar I was immediately taken care of as I entered the service area. I told them my car problem, they completely checked my car then showed be to waiting area. My service advisor soon came to tell me what repairs were needed and other recommended services. Friendly conversation, good advice, he answered my questions. I was able to quickly have all work done while I waited. More
by Arnold
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