Eddie Goines
Eddie Goines at Jim Ellis Mazda Marietta

Eddie Goines | Page 48

Mazda Master Certified Service Consultant

Jim Ellis Mazda Marietta

1715 Cobb Parkway SE
Marietta, GA 30060

Contact Me
not yet
rated
560 Reviews

Born in New Orleans and moved to Atlanta in '87 with my family. I'm a second generation car-tech. My dad was in the business 38 years. I have four kids in college - 3 girls and a son. My role as a service advisor is to relieve my customers of any worries or concerns about their vehicle - I'm a non-confrontational problem solver! Thank you for choosing Jim Ellis Mazda of Marietta.

Dealership Experience

22 yrs, 9 mos

Industry Experience

30 yrs, 9 mos

Specialties & Trainings

Mazda Elite Certified Service Advisor

not yet
rated

560 Reviews

Write a Review

560 Reviews of Eddie Goines

January 29, 2019

Dealership Rating
Employee Rating

Wonderful! Wonderful, as always! Always do a good job. Wait was a little long though with an appt. Would have loved to drop it and go. More

by DNSCHMITTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hilton Young , Nestor Diya

January 21, 2019

Dealership Rating
Employee Rating

great experience! Very nice and comfortable waiting area, I was able to work like if I were at the office! I’m glad they move to new location. More

by jalfredopm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 18, 2019

Dealership Rating
Employee Rating

Fast and courteous Known Eddie in service department for almost 20 years. Since Thorton road days. Received a loaner car and my car was fixed in one day. Eddie is eff More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 17, 2019

Dealership Rating
Employee Rating

The work on the Mazda 3 was done in a timely manner. Eddie Goines, our service representative, was helpful as always. The Mazda 3 was serviced quickly and found to be in good condition. Having the car More

by FRIEDMAN2814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 17, 2019

Dealership Rating

Appointment for service Made appointment to drop off car for service, did not hear back from department and had to call several times for update. Service tech was supposed More

by Mazda sport owner
Recommend Dealer
No

Other Employees Tagged: Jeremy, Pete

January 17, 2019

Dealership Rating
Employee Rating

I never go anywhere else Great service and an amazing staff! I’ve always been very impressed with everyone at this dealership. Thank you for being so kind and honest. More

by AHobbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 16, 2019

Dealership Rating
Employee Rating

Upgrade center console to Apple car play Great experience. Eddie took good care of me. I did think the price was too high for a software update but wanted it anyway. No complaints other than More

by PETER.V.SPLUNTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 16, 2019

Dealership Rating
Employee Rating

Great Eddie is great ambassador for Mazda and is always great to deal with as is all the Mazda employees and the new facility is great More

by KIRVINE1019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 12, 2019

Dealership Rating
Employee Rating

I love Mazda new service home, The atmosphere is very comfor I Love the new Mazda service home the atmosphere is very comfortable and the technicians always do a very good job on my Mazda RX eight to keep it ru More

by THOMASWARREN37
Recommend Dealer
Yes

Other Employees Tagged: Doug Aldridge, Keith Paulk, Peter Uko

Jan 15, 2019

Jim Ellis Mazda Marietta responded

It is great to read such wonderful comments about your recent experience with us! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

January 12, 2019

Dealership Rating

Professional Service Went for my first oil change and found that it was complimentary. This was a great surprise and the service was professional. A car wash was also incl More

by lisa30106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 15, 2019

Jim Ellis Mazda Marietta responded

Thank you for sharing your first service experience with us, Lisa! We're looking forward to your next visit with us!

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