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City Volkswagen of Chicago
Chicago, IL
3,991 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
October 29, 2025
We had a great experience at this location!
The place is nice and the staff is super welcoming. Edgar was amazing — he helped us through the entire buying process and made everything really eas
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by Maria Morales
Employees Worked With
October 28, 2025
We had a very positive experience with City VW of
Chicago. Upon entering the dealership, it is evident the staff work as a team to ensure customers are taken care of very well. Edgar was knowledgeab
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by LaurenG55
October 27, 2025
My family bought a beautiful car for an amazing price,
with the city package, and Ray Cotto was very kind, respectful and never rushed our decisions. We will definitely come back. He even sold the City ad
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by Yaralizsamaritorres
Dealership Inventory (258 Vehicles)
Photos & Amenities
- Authorized Accessories Store
- Authorized Parts Store
- Automated Car Wash
- Cable TV
- Customer Lounge Area
- Free Coffee
- Free Loaner Cars
- Free WiFi
- Instant Financing
- Shuttle Service
- Television
- Home Delivery
- Vending Machines
- Virtual Appointments
- Vehicle Sanitization
- Home Test Drives
