"Andy in the sales department was fantastic. He really..."
Andy in the sales department was fantastic. He really took the time to hear what I was looking for in a new car and I found a perfect match. He was very knowledgeable and helped me get the best deal, I truly appreciated the level of customer service he provided. Eddie in the finance department waited for me to get to the dealership to pick up my car so that he could fully explain all the details of my financing options even though i was running late . I felt very welcome at A1 and honestly felt the family atmosphere. I definitely recommend A1 for an easy car buying experience!
"Friendly. No high power, no bait & switch"
Sales person ("Steve A".) was pleasant, explained everything. When I said, "not interested" he just moved on. No trying to get me to someplace the dealer wanted. Sales paperwork person ("Eddie")was polite, efficient, and no high power here to purchase extended coverage (although I did). Overall a great experience. No smarmy sales pitches or treatment. Love the 2020 Prius and will recommend this dealer to anyone.
"New 2020 Tacoma"
Fantastic, long-standing dealership right off RT 15/Wilbur Cross Pkwy. Friendly staff, plenty of room, clean service bay entrance and nice showroom. Special thanks to Frank Crisafi, Andy Constantinou, Hatim Yousef and Eddie Oliveiras in ordering and delivering my 2020 Cement Tacoma Off Road exactly how I wanted and expected. Save the manuals - the manual transmissions that is!!
"Smooth & Satisfying"
Everything went smoothly, with one day to find exactly what I wanted with the help of my salesman Emerson, and another hour or so to finish the deal. And it made it easier for me when Emerson picked me up at my house so I didn't have to worry how I would get there to pick up the car. Emerson has a very personable touch to his salesmanship.
"Very professional and attentive to customer satisfaction."
Did a test drive with Kyle and he was very professional and knew the features of the car very well, He listened to what our wants was , and gave us options that met our needs and satisfaction.
"Excellent first experience, great staff"
My name is Juan i came to this dealership as my first choice and it was a great choice i recently joined the military and was coming to look for a car for where i was stationed and was immediately helped and guided to my now current Rav 4 I love my new car and highly and i mean highly recommend you go to this dealership, you skip all the arguing and hassle you get with other dealerships because they give you their honest price they can sell the car for so you're not there for hours trying to bring the price down. The staff was amazing Steve (who helped me from the beginning and helped me choose my beautiful car), Sunny who was very helpful in explaining the prices and what i was getting myself into, to Mustafa who helped me understand what the car could bring and add on to if i choose so, to Eddie who finalized all the Paperwork with no trouble. I literally got the car the same day no waiting no problems. this is an honest customer review. I want to again thank everyone who helped me through my first car buying experience and will 100% comeback and recommend everyone i know seeking to buy a car!
"Our experience was easy, organized, and informational"
Emerson and Eddie went out of their way to make my fathers car shopping experience easy! They provided endless amounts of information and went above and beyond to make sure he was satisfied. They are honest, caring, and genuine guys. I’m sure my father will be giving them a friendly hello every time he goes down to get his free oil change !!
"Professional and Customer Focused"
I dealt with several different dealers before finding A-1. Within a few minutes of being on the phone I knew they were a cut above the rest.
- Family RPB
In the last 8 years I have walked out of Toyota, pleased. The people are great and truly care about customer service. I feel welcome here and am really pleased with my new car.
"Good people, good service"
Having no complaints during a long term association with A-1 Toyota may be a common thread with this dealership and I am happy to add myself to that list. I suspect one might not be able to say that with some car dealerships.
I purchased a new Prius in 2010 and have been extremely pleased with the oversight of Service Manager Mike Querfeld and all the people I have dealt with in the service department. It was a natural move, when I decided to upgrade to obtain all the new safety additions, to return to A-1 for a new 2019 Prius.
This time it was my good fortune to have Qunicy Smith as the salesperson. Qunicy is knowledgeable, kind, patient and thorough in explaining all the options and pricing and especially helping me become familiar with the new "gadgets" that are a mystery to many people of my (older) generation.
Also deserving mention is Eddie Oliveras, the finance manager, who dealt kindly with my family members who wanted to be sure I was not missing any of the fine points of pricing.
This was, and will surely continue to be, an A one experience.