Eddie Overby
Eddie Overby at Master Buick GMC

Eddie Overby | Page 9

New Car Sales Manager

Master Buick GMC

3710 Washington Rd
Augusta, GA 30907

Contact Me
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rated
129 Reviews

Dealership Experience

9 yrs, 9 mos

Industry Experience

31 yrs, 11 mos

not yet
rated

129 Reviews

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129 Reviews of Eddie Overby

January 22, 2019

Dealership Rating
Employee Rating

Satisfied Customer The moment I was greeted by Wade Howard I felt right at home shopping for my next vehicle. Once I found the Arcadia I wanted all the personal involved More

by Avafia2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wade Howard, Keith Stone

Jan 22, 2019

Master Buick GMC responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Master Buick GMC satisfied. We are very appreciative of your 5-star review!. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 22, 2019

Dealership Rating
Employee Rating

No Pressure Experience Sue and Eddie were absolutely the best sales team I've ever dealt with. Polite, knowledgeable, and very understanding of my wants and needs. Could not More

by Kevin R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sue Oertle, Keith Stone

Jan 22, 2019

Master Buick GMC responded

Thank you for taking the time to leave us this feedback, Kevin. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Enjoy your new Canyon! Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 19, 2019

Dealership Rating
Employee Rating

Wonderful! Our experience was very satisfactory and enjoyable. We liked and loved talking with all the personnel we dealt with. Sue was wonderful, helpful and gr More

by Cargal, Sue!
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sue Oertle, Keith Stone

Jan 21, 2019

Master Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. I will share your comments with Sue and we look forward to seeing you at our dealership in the future. Regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 19, 2019

Dealership Rating
Employee Rating

Great Experience with some Really Nice People I had a Great experience shopping and buying my new 2019 Canyon. Gene was wonderful to work with. The entire process was Great! I will make an eff More

by Kenneth,1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kathy Hensley, Gene Baxley, Keith Stone , Jeff in finance

Jan 19, 2019

Master Buick GMC responded

Kenneth, thank you for taking the time to share with us your buying experience! We are thrilled it went well! Don't hesitate to contact any if us if you have any questions or concerns! We appreciate your business! Kathy Hensley, Owner Master Buick GMC

January 19, 2019

Dealership Rating
Employee Rating

OUTSTANDING! Purchased a 2019 GMC Yukon Denali last week. Salesman Roscoe Peace and Salesmanager Eddie Overby were both FANTASTIC! No pressure from either and they More

by Al Reeves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roscoe Peace, Keith Stone

Jan 21, 2019

Master Buick GMC responded

Thank you for your business and this review. Congratulations on your 2019 GMC Yukon! I am happy to hear Roscoe and Eddie were able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 18, 2019

Dealership Rating
Employee Rating

Great service Sue and Eddie are very friendly and easy to work with. Jeff was very accommodating and answered our questions. I cannot remember the service managers More

by SKIPATINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sue Oertle , Jeff

Jan 21, 2019

Master Buick GMC responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! Regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 16, 2019

Dealership Rating
Employee Rating

Outstanding! Roscoe was friendly, fun, and attentive. He patiently showed us several options and was honest. He followed up promptly and worked hard to make the pr More

by AMYLCORBITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roscoe Peace

Jan 17, 2019

Master Buick GMC responded

Congratulations on your purchase! Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience. I’ll share your comments with Roscoe and Eddie, and we look forward to seeing you at our dealership in the future. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 16, 2019

Dealership Rating
Employee Rating

Water in tail lights of new car. Rust will soon start. The service department reported the AREA boss wouldn’t remove the broken tail lights and replace them. I totally disagree with your company taking thi More

by PDSTINSONSC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 16, 2019

Master Buick GMC responded

We appreciate you bringing this to our attention. Please contact us directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and we look forward to hearing from you soon. Regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 15, 2019

Dealership Rating
Employee Rating

2nd oil change on 2018 Enclave bought from Gene Baxley.. Outstanding service department for oil change. I have known and dealt with Gene, Earl and Keith for manny years and have purchased 4 or 5 new vehicle More

by None
Recommend Dealer
Yes

Other Employees Tagged: Gene Baxley, Charles Williams, Steve MacDonald, Keith Stone , Earl in Parts Department

Jan 15, 2019

Master Buick GMC responded

Thank you so much for the great review of your experience at our dealership and especially with Gene, Earl and Keith. All of the employees appreciate your loyalty to Master Buick GMC. Please don't hesitate to reach out if we can assist you again in the future. Warm regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 12, 2019

Dealership Rating
Employee Rating

Great service experience!! I got there late in the day for an oil change and was on my way in 15 minutes. Great job. I'll see you in 6500 miles! More

by gmccully
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sue Oertle, Phillip Towns

Jan 14, 2019

Master Buick GMC responded

Thank you very much for your feedback! We are so happy to have been part of your great service experience. We look forward to seeing you again. Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

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