Edgar Cruz | Page 3

It was a pretty good experience overall. A couple of times had to redo paperwork….I would recommend this dealership to others. They listen to what you need and deliver!!!! Great group of peo A couple of times had to redo paperwork….I would recommend this dealership to others. They listen to what you need and deliver!!!! Great group of people that are friendly yet business oriented. Thanks! Plan to continue doing business with them. More

by POMERANIANSUNLIMITED Verified Customer Verified Customer

Helpful 0

Report | Print

Kept every promise and worked with me to get a deal done. I will definitely make them my number one dealership to buy from. I will definitely make them my number one dealership to buy from. More

by RALPHLWARREN Verified Customer Verified Customer

Helpful 0

Report | Print

Great friendly service that keeps their word. They never pressure you into add-ons you don't want. Particularly great dealership and team to work with on a pre-order. They never pressure you into add-ons you don't want. Particularly great dealership and team to work with on a pre-order. More

by EJS3330 Verified Customer Verified Customer

Helpful 0

Report | Print

I felt as though my purchase was VERY rushed. Major key items were forgotten, I have zero idea to work 40% of the items on my new car. A full detail was also not done on my new vehicle. Major key items were forgotten, I have zero idea to work 40% of the items on my new car. A full detail was also not done on my new vehicle. More

by FAUCIA84 Verified Customer Verified Customer

Helpful 0

Report | Print

With several options to choose from, Sales rep was very helpful & informative in selecting a good used Ford Ranger. I am very happy with truck. Although the evening after purchase, I noticed what I thoug helpful & informative in selecting a good used Ford Ranger. I am very happy with truck. Although the evening after purchase, I noticed what I thought were streaks from cleaning the windshield-were actually scratches from windshield wipers obviously used with worn wipers. The next day went back to Riata & I expressed my concern about the scratches. I was told they would not replace windshield. ‘I said was Not expecting replacement’. I was hoping they would at least attempt to polish off these scratches. Unable to give 5 stars with this response after purchasing a $30,000.00 vehicle. More

by RAUOL55 Verified Customer Verified Customer

Helpful 0

Report | Print

The purchase of the vehicle went fine. Edgar Cruz took car of me. Car was as promised. Detailed and ready to go when I got there. Test drive went great. Decided to purchase the car. Financ Edgar Cruz took car of me. Car was as promised. Detailed and ready to go when I got there. Test drive went great. Decided to purchase the car. Finance was a little slow but not too labor some. I used outside financing. I never felt pressured to purchase extended warranties, their finance etc. The service after the sale is where things went south. In the negotiated price was a LoJack system. The car I purchased can ot have LoJack installed on it. For over two weeks now I have been attempting to get the refund on this system. The sales manager has not responded to my request. I called the office manager and they had no idea. More

Helpful 0

Report | Print

Mike jones and Edgar worked togeother wonderfully to make sure that my children and I didn’t leave there without a vehicle. They helped me so much and I appreciate all of the wonderful friendly and positive sure that my children and I didn’t leave there without a vehicle. They helped me so much and I appreciate all of the wonderful friendly and positive energy and love that they put into their time with me. They are the reason cars get sold not because it’s a sell but because they are good at helping others meet their solution to their problems!!! God bless you guys at Riata ford in Manor!! 100000xxxxx More

Helpful 0

Report | Print

Great buying experience! I’ll never go anywhere else! Mike Romero and his team were fantastic. I’ll never go anywhere else! Mike Romero and his team were fantastic. More

by mlromero8284 Verified Customer Verified Customer

Helpful 0

Report | Print

Edgar, Cale, and Tony were great to work with. My transaction was handled remotely and the vehicle was as advertised when I picked it up. No problems with the transaction at all. My transaction was handled remotely and the vehicle was as advertised when I picked it up. No problems with the transaction at all. More

by David O. Verified Customer Verified Customer

Helpful 0

Report | Print

I was in and out in under 2 hours to complete the whole car buying process. Staff is very courteous and knowledgeable, would definitely recommend. car buying process. Staff is very courteous and knowledgeable, would definitely recommend. More

Helpful 0

Report | Print