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Eduardo Alcala
Eduardo Alcala at City Volkswagen of Highland

Eduardo Alcala

Sales Consultant

City Volkswagen of Highland

9601 Indianapolis Blvd
Highland, IN 46322

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4 Reviews

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4 Reviews

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4 Reviews of Eduardo Alcala

October 31, 2025

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TOOK MY CAR THERE 3 TIMES IN 2 WEEKS AND ITS STILL NOT FIXED! ITS WORSE! IT MAKES NOISE WHEN I STOP AND ALL THEY CAN SAY IS ITS TGE WEATHER! IT IS NOT!,MY CAR HAS GOTTEN WORSW SINCE I BROUGHT IT THERE! HO More

by brittnewright
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Andy Mcquiston, Lameshia Rogers, Sam Lotta, Alex Ortiz, Brian West, Rolando Pena, Andrew Smith, Tyler Woods, Joe LeDuc

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Nov 03, 2025

City Volkswagen of Highland responded

Thank you for bringing this to our attention, Brittne, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Chris Capparelli Service Director ccapparelli@cityautogroup.com

October 15, 2025

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it’s a nice environment and the people’s. There was very nice and polite. More

by garytorr29
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston, Payton Cooper, James Thomas

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Oct 15, 2025

City Volkswagen of Highland responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City Volkswagen of Highland are glad to have you as a customer. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 14, 2025

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Working with Eduardo was a great experience! !! He was ready and willing to find me the best deal VW had to offer given what I was looking for!! He’s awesome! Oh and he was very patient which hel More

by Tburks9012
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 14, 2025

City Volkswagen of Highland responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City Volkswagen of Highland are glad to have you as a customer. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

September 10, 2025

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Employee Rating

Great guy great service got me the best deal my money could afford thanks guy More

by jhawkins7482
Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston, Lameshia Rogers, Sam Lotta

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Sep 10, 2025

City Volkswagen of Highland responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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