Eduardo Castillo

I was told that my recall would be fixed once they got the piece. When I went in for my next service it was not discussed with me even though I put it on the checklist to be done at the dealer. Another ti the piece. When I went in for my next service it was not discussed with me even though I put it on the checklist to be done at the dealer. Another time I was given a checklist for my fluids and it stated that my coolant levels were good. When I got home, my husband checked and I had no coolant. I then had to go back out and buy coolant. More

by samantha.p.rehm Verified Customer Verified Customer

Report | Print

Very professional and courteous. Very honest. A pleasure in every way no stress!!!! Would recommend to everyone ! Very honest. A pleasure in every way no stress!!!! Would recommend to everyone ! More

by MJFAUTO Verified Customer Verified Customer

Report | Print

Glen Toyota is the best place to buy or service a car. The employees are very friendly, Knowledgeable and makes you feel great. The employees are very friendly, Knowledgeable and makes you feel great. More

by AUNTROSA50 Verified Customer Verified Customer

Report | Print

Excellent service system , professional team Members, decent time of service, over all great experience. Thank you decent time of service, over all great experience. Thank you More

by WAFIEH121 Verified Customer Verified Customer

Report | Print

Very good service, but price are way to high, can you be more conscious on that? more conscious on that? More

by diosmery0725 Verified Customer Verified Customer

Report | Print

Glen Toyota staff is very professional. Bruce is very helpful and explains everything what the car needed. Thanks Glen Toyota. Bruce is very helpful and explains everything what the car needed. Thanks Glen Toyota. More

by Singh Verified Customer Verified Customer

Report | Print

It's a shame I have to rate the dealership where I bought my car so badly!!! Thanks to the workers!!! The first year and a half or so was good as it was just mostly oil changes. The minute issues creep up, y my car so badly!!! Thanks to the workers!!! The first year and a half or so was good as it was just mostly oil changes. The minute issues creep up, you start seeing lack luster performance, incompetence and and more just to name a few. I've had a vibration for almost 8 months if not more and they can't resolve it. One starts arguing with me so they won't do the job, he even mentioned I declined something months back which has nothing to do with the issue but happy to say I declined some service. So people please pay attention to your paperwork as I finally did on my last visit. I was out the door but looking at the paperwork only to notice, you guessed it, it said I declined something. When I confronted him, oh well it's nothing we just didn't do the work so we put it as declined!!! He actually told me that when an hour ago, same advisor was arguing with me about declining *ish. Needless to say he wasn't happy I made him change it. Apparently they are happy to sell you a car but will deny diagnosing your vehicle because the vibration is at 60mph+. I'm glad I've documented the whole process, it's about time I got the BBB, attorney/ advocate involved. Their big excuse, we can't recreate the issue, YEAH HOW WOULD YOU When U CLAIM YOU CANT GO ABOVE 60MPH. They've had ample opportunities to diagnose and fix the car but won't. SHAME ON YOU!!! More

by keana6 Verified Customer Verified Customer

Report | Print

Kelsey was fantastic and i was out within 45 minutes. They even washed and vacumed the car!!! They even washed and vacumed the car!!! More

by jscambio Verified Customer Verified Customer

Report | Print

excellent service very professional and friendly provided me with all the services that I needed in a timely manner and fashion me with all the services that I needed in a timely manner and fashion More

by cesaragomez87 Verified Customer Verified Customer

Report | Print

Excellent work very courteous got the job done not a long wait great service nice facilities wait great service nice facilities More

by BENIMOFF Verified Customer Verified Customer

Report | Print