

Dealership Experience
9 yrs, 1 mo
Languages Spoken
English
Spanish
513 Reviews
Write a Review513 Reviews of Freddy Padilla
September 20, 2023
Went in for an issue with radio. Was told they would call me Witt a price . Gave them all day to call me and nothing. Called the next day, left a message for the guy that helped me. Was told they would call me Witt a price . Gave them all day to call me and nothing. Called the next day, left a message for the guy that helped me. Was told I would get a call back asap. This is the end of day 3 and still no call Witt pricing on the radio and install. So I bought elsewhere. This place used to be great until they got rid of the old crew and brought in these new desk guys. I made my last trip to glen toyota service Dept. Not to mention, the radio and navigation should not break after 5 years and 55k miles on a 4 runner limited. Very sad. Toyota should replace no questions asked. Will be looking into a bronco asap. More
Other Employees Tagged: Bruce Rosales, William Hughes, Kelsey Cimillo
September 18, 2023
Loyal customer for over 30 years. Apparently, the Sales Manager is more concerned about selling a car than addressing customer loyalty. His apparent indifference to a key fob issue, Apparently, the Sales Manager is more concerned about selling a car than addressing customer loyalty. His apparent indifference to a key fob issue, which we resolved directly through corporate, was something he couldn't or wouldn't do for us. Shame on him. More
Other Employees Tagged: John Kraiza, Bob Baran, Neil Dimaso, Jason Forkins , Joe Croce, Service Mgr. 5 stars
September 14, 2023
This dealership is top notch and always on the ball! Takes my car in right away, and handles me with the utmost of professionalism! Never have an issue. Takes my car in right away, and handles me with the utmost of professionalism! Never have an issue. More
Other Employees Tagged: Bruce Rosales
September 02, 2023
Service area once again friendly and courteous. Came in for routine and a concern. My RAV4 was fully checked and explained to me why I had no need to be concerned. Many places would have tried to f Came in for routine and a concern. My RAV4 was fully checked and explained to me why I had no need to be concerned. Many places would have tried to fix something not needing a fix. Happy to say that has never been the case with all my years and Glen Toyota! Thank you and keep up the great practice. More
September 02, 2023
They typically have availability and deal with whatever issue you have promptly. Everyone there is kind and courteous! issue you have promptly. Everyone there is kind and courteous! More
Other Employees Tagged: Bruce Rosales, William Hughes
September 01, 2023
When I got to the place everyone was having a team meeting. Someone in training named Eddie helped me and was friendly. When I was leaving I asked if my Toyota care was applied to my bill and Freddy meeting. Someone in training named Eddie helped me and was friendly. When I was leaving I asked if my Toyota care was applied to my bill and Freddy Padilla said I needed to mention it. I said I thought it shows up when I checked in. He told me it did not and became agitated More
August 25, 2023
The issue with water collecting in my rear driver side door was quickly resolved. The work being done free of charge was a very pleasant surprise. I'll definitely be back in the future. Thank you. door was quickly resolved. The work being done free of charge was a very pleasant surprise. I'll definitely be back in the future. Thank you. More
Other Employees Tagged: John Kraiza, Joe Esposito, Jason Forkins, Bruce Rosales, Genaro Rosario, Paul Cimillo, William Hughes, Kelsey Cimillo , Juan Cordon
August 23, 2023
The service I have received at Glen Toyota over time has been excellent, attentive, and friendly, as always. been excellent, attentive, and friendly, as always. More
Other Employees Tagged: Bruce Rosales, William Hughes, Kelsey Cimillo , Juan Cordon
August 21, 2023
Good job on my oil change. The service was over all good. I would recommend other people to use them The service was over all good. I would recommend other people to use them More
Other Employees Tagged: Bruce Rosales, William Hughes, Kelsey Cimillo , Juan Cordon


