Edward Beleznay | Page 90

EVERYTHING IS GREAT. HOWEVER, WHEN DOING A FINAL CLEAN BEFORE PRESENTING TO THE CUSTOMER SOMEONE NEEDS TO CHECK THE CAR OVER. THE WINDOWS WERE TOTALLY SMEARED AND HARD TO SEE OUT. AND ONE PIECE, LOWER DR BEFORE PRESENTING TO THE CUSTOMER SOMEONE NEEDS TO CHECK THE CAR OVER. THE WINDOWS WERE TOTALLY SMEARED AND HARD TO SEE OUT. AND ONE PIECE, LOWER DRIVER SIDE REAR WAS LOOSE. WHEN WE CAME IN TO HAVE THE CAR SERVICED THE SERVICE TEAM WAS VERY PROFESSIONAL AND FIXED THE LOOSE PIECE. BILL HOLMES IS AN OUTSTANDING SALESPERSON. MY WIFE AND I ENJOYED WORKING WITH BILL AND MEETING WITH NICK, MIKE AND ED. YOUR POPCORN IS GREAT! THOUGHT I WOULD THROW THAT IN. HOWARD LEVINE More

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I really have nothing bad or critical to say about my new car purchasing experience at Frederick Nissan. I was in the ready to buy stage of looking for my new car and it was just a matter of finding the one car purchasing experience at Frederick Nissan. I was in the ready to buy stage of looking for my new car and it was just a matter of finding the one I wanted with the right trim level, options, and color preferences. I located it late one night online at Frederick Nissan and requested a quote. Jeff Lasko called me first thing the next morning and quickly quoted me an on the road price I felt was fair compared to other quotes I had received for less desirable versions of the car I was looking for. When I got to the dealership and met Jeff, he had the car prepped and ready for me to test drive. Words that come to mind when I think of Jeff...Friendly, enthusiastic, amicable, genuine, and knowledgeable. Not typical words you think of when you think of car salesmen. You can just tell Jeff likes what he does and he knows the product he is selling inside and out and enjoys telling you about it at length. Even if you think you know everything you need to know about the car you are buying, Jeff will teach you something you didn't know. When it came time to do the deal, I started to get nervous that they were going to spring some extra fees or hidden charges on me and force me to walk away from the deal. This didn't happen. They did try to sell me the $500 protection plan but did not pressure me one bit when I declined it. I've had other dealers do things like try to say you can't decline it because it is already on the car. Not here. I declined, we moved on with the sale. The price I paid was exactly (actually $15 less) than the price we had agreed to on the phone. The finance manager, Ed Beleznay, was courteous and professional just like everybody else I met at Frederick Nissan that day and he did not try any sleazy tactics to try and milk extra cash out of us at all. He quickly got us in, walked us through signing the paperwork, and got us out. All in all this new car buying experience was no less pleasant than your average trip to the grocery store. All my fears and misgivings about getting ripped off buying a new car turned out to be totally unfounded. When you buy a new car here, you drive it off the lot with a FULL tank of gas. Gas prices what they are these days, that is saying something. The dealership is neat, clean, and spacious and has comfortable waiting areas with good size TV's with news and sports you can watch while you wait, complementary fresh ground coffee, bottled water, fresh popped popcorn, and wireless internet access for customers. More

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Jeff was very helpful and cooperative, and did a very good job explaining the vehicle. Ed I don't have much to say about. I have a problem in general with the practice of the salesman handing you off to good job explaining the vehicle. Ed I don't have much to say about. I have a problem in general with the practice of the salesman handing you off to someone else to work out the financial end of the deal. More

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Dramatically improved experience compared with the previous management a few years ago. The entire staff was coutereous, friendly and helpful. The negotiations were professional and non-confrontationa previous management a few years ago. The entire staff was coutereous, friendly and helpful. The negotiations were professional and non-confrontational. More

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Initial contact w/ Jeff was via the Internet. Very professional / quick in his follow-up response. When I got to the dealership, he had the perfect car ready for me to test drive. He really took int professional / quick in his follow-up response. When I got to the dealership, he had the perfect car ready for me to test drive. He really took into consideration what I had told him (via e-mail) I was interested in buying. Friendly and knowledgable throughout the whole process. Finance Manager Ed Beleznay was equally firendly and knowledgable throughout the finance part of the sale. Very professional staff and I'd reccommend Frederick Nissan to anyone. More

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Martin Jones contacted us almost immediately after I hit the send button on your website, we went right in and ended up leasing a 2011 Sentra SR that same day! Martin was very patient with us and accommod the send button on your website, we went right in and ended up leasing a 2011 Sentra SR that same day! Martin was very patient with us and accommodated our every question and need. We test-drove both the Versa and the Sentra, but loved the Sentra. Martin got us the best monthly payment with your 39-month lease incentive. Martin was very engaging and really established a relationship with us; he wasn't your ordinary salesperson. He took an interest in us and our circumstances and helped us find the best fit with our new Nissan Sentra SR! More

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Was looking for a quality used car for my wife and the Nissan Murano was my prime target. After two weeks of searching too many online sites and going to all of the used car "specialists" between Hagersto Nissan Murano was my prime target. After two weeks of searching too many online sites and going to all of the used car "specialists" between Hagerstown and Rockville, I stopped by Frederick Nissan to see what was available. What I didn't want was to be chum for a shark and have to fend off an overzealous sales person. Then I met Jeff Lasko. He asked questions, actually listened to my answers, and then helped me find what was right for me, instead of what he wanted me to buy. No pressure, no bs. I took a sweet 2006 Murano for a 45 min. test drive and to show my wife for the final approval. Two hours later I called him to ask if I could keep it until 3:00. He said to keep it until you're sure it's right "for you and your family". At 6:00 my wife and I were back to finalize the deal. After going through the preliminary info gathering with Jeff, he sent us on to Finance Manager Ed Beleznay to complete the purchase. I was expecting the traditional add-on hard sell (undercoating, warranty, etc.), but it never happened. Ed was honest, straight forward, and professional throughout the entire process. Even the next day when there was a glitch with the trade-in title transfer, Ed worked around our schedule to get it right (even though it was my fault!). Overall, it was the best car-buying experience I've ever had(I'm 50) and I will be recommending Frederick Nissan and their staff to everyone I know that's looking for a great price and great customer service! More

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I noticed a very large van in the lot one Sunday, which was not the typical type of vehicle the dealership carries or the type of vehicle I would normally seek. However, I recently opened a catering compan was not the typical type of vehicle the dealership carries or the type of vehicle I would normally seek. However, I recently opened a catering company and was in need of a larger vehicle. I was driving the Nissan Frontier I purchased from Frederick Nissan in 2002. I really loved my truck and I love Nissans, but my business was calling for a larger vehicle. I inquired about the van online and was contacted by Martin almost immediately. I was on a very tight budget, and was willing to wait for another van if I couldn't work out a great deal on this one. At first, though Martin was very helpful, the numbers were not adding up to a deal I could afford. After a few rounds, I was offered a very good deal on my trade and a price I could work with. The deal was done quickly and efficiently. I came by the dealership the next day with payment, knowing that Martin was enjoying a day off. I just wanted to leave the payment to hold the van through the weekend while I went on a short trip. Nick and Jeff took over and got the paperwork done for me that day, which I didn't even ask them to do. I believe credit for the sale should be shared between Martin and Jeff Lasko. Jeff spent about an hour preparing paperwork and getting my vehicle ready for me to take home. He was gracious and very helpful to me. Nick and Ed also did an exceptional job tying up the loose ends. To be honest, the only thing I was disappointed in was the fact that Steve Farley was walking around the day I purchased the van and never even acknowledged my presence. I provided his dealership with a very smooth and easy sale, and would have appreciated a word of thanks or at least a greeting from him. I have always really loved dealing with Frederick Nissan, and I miss seeing Gene Hickman around the dealership smiling and checking in on everyone. Mr. Farley may have been extra busy that day, but he passed by me at least 4 times without so much as glancing in my direction. Besides this, I had a very good experience and am enjoying my new van. More

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My experience was a wonderful one everyone there was ready to answer any questions I had. My sales person was Martin Jones he is wonderful I was coming in to purchase a 2010 Altima and walked away with ready to answer any questions I had. My sales person was Martin Jones he is wonderful I was coming in to purchase a 2010 Altima and walked away with a 2011. He had many customer arrive @ one time but made sure someone was taking care of things for me at all times. The finance gentlement I worked with was Ed Beleznay he had great customer service skills and was a pleasure to deal with. I would highly recommend this dealership and when it is time to purchase my next vehicle it will diffently be brought there. Thanks guys for your help. More

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The friendly staff at Frederick Nissan helped me to obtain a good deal despite not having a perfect credit score. The dealership website listed attractive discounts that brought me to dealership. My pu obtain a good deal despite not having a perfect credit score. The dealership website listed attractive discounts that brought me to dealership. My purchase was completed quickly and smoothly. The selection of vehicles was good. More

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