Edward Berins
Edward Berins at Lexus of Melbourne
Refer Me

Edward Berins

General Sales Manager

Lexus of Melbourne

6927 Bromley Drive
Viera, FL 32940

Contact Me
4.3
65 Reviews
4.3

65 Reviews

Write a Review

65 Reviews of Edward Berins

March 03, 2023

Dealership Rating
Employee Rating

contacted me saying they have a lx600 that might become available if the customer doesn’t send the wire. And I received a text clearly saying the car is available now and can I send a wire. On 2/28/23 I wi More

by Melirowland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 12, 2023

Lexus of Melbourne responded

Ms. Rowland, Thank you for your reviews they are most appreciated as all our reviews are. It is through feedback such as yours that we become even better than we are now. Lexus of Melbourne has been honored to have earned the status of “Elite of Lexus” for twenty years which is a designation that we wear with extreme pride! The bulk of this award is earned through having some of the highest customer satisfaction results within the Lexus Corporation. Though we strive to completely satisfy each and every customer we have communication with sometimes misunderstandings occur such as in this specific case. It is especially upsetting to us to have this issue with a customer who is three thousand miles away from us and has never visited our dealership to see first-hand what we are truly made of. We apologize for any misunderstanding or inconvenience this may have caused. Thank you. Team Lexus of Melbourne Management

October 28, 2022

Dealership Rating
Employee Rating

Such a wonderful buying experience. The facility it's self is very nice. Bob and Alex were amazing explaining all the vehicles features. Highly recommended dealership. Lexus of Melbourn More

by Brian
Customer Service
Friendliness
Recommend Dealer
Yes
Nov 03, 2022

Lexus of Melbourne responded

Hi Brian, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Melbourne! Thanks again for the recommendation, and have an amazing day!

June 25, 2022

Dealership Rating
Employee Rating

Virginia is wonderful and Eddie and everyone at Lexus were great to work with! I had a low stress and pressure free buying experience. I love my new Lexus!!! More

by Laura Chiesman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Virginia Poole, Mandy Patterson

Jun 27, 2022

Lexus of Melbourne responded

Hi Laura, thank you so much for your feedback about Lexus of Melbourne! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

June 23, 2022

Dealership Rating
Employee Rating

Very Professional Team, Julia was very helpful and knowledgeable and made it easy to get started with our new SUV. More

by nla1224
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julia Trese

Jun 25, 2022

Lexus of Melbourne responded

Hello there! thank you so much for your feedback about Lexus of Melbourne! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

June 14, 2022

Dealership Rating
Employee Rating

Best experience ever in purchasing a new car ! The car is so amazing in all the technology and plug-in hybrid benefits in todays high fuel cost. More

by Caudill.steve1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Croft

Jun 16, 2022

Lexus of Melbourne responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 05, 2022

Dealership Rating
Employee Rating

Thank you all for making our buying experience five stars. Bob was so kind and helpful. More

by Mtakstallings
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 06, 2022

Lexus of Melbourne responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 21, 2022

Dealership Rating
Employee Rating

I've been pleased with your dealership and employees. I always recommend you to my friends. More

by Patttt999
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob McGivney

Mar 23, 2022

Lexus of Melbourne responded

Hello, thank you so much for your feedback about Lexus of Melbourne! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

January 25, 2022

Dealership Rating
Employee Rating

The most wonderful sales experience I have ever had!! Thank You Robert LeMar! Great experience and will highly recommend my sales associate and your wonderful dealership. More

by RLT Lexus RX350L
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Colón, Robert LaMarr, Bob McGivney, Shaun Bozorg, Mandy Patterson, Evan Page , JOEL Butts, Michael Hoye, Kristine Pelletier

Jan 28, 2022

Lexus of Melbourne responded

Hi, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 17, 2022

Dealership Rating
Employee Rating

Keith was an amazing Sales person and helped answer all of my detailed questions about my new Lexus ES350. His professionalism and customer service were TOP NOTCH and what I’ve come to expect and appreciat More

by DannyRaghu
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Croft , Jon from NJ in Finance

Jan 19, 2022

Lexus of Melbourne responded

Hi, we're so glad that we were able to go above and beyond your expectations! Our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit! Take care!

December 13, 2021

Dealership Rating
Employee Rating

Evan was knowledgeable, patient and polite! I would recommend him at any time. Thank you so much! More

by Judypalino
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Evan Page

Dec 15, 2021

Lexus of Melbourne responded

Hi Judypalino, we are pleased to hear of your experience with us here at Lexus of Melbourne. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

1
...

Dealership Inventory (138 Vehicles)

new 2024 Lexus ES car, priced at $54,485
2024 Lexus ES
new
Iridium exterior
Variable
FWD
new 2024 Lexus RX car, priced at $74,310
2024 Lexus RX
new
Cloudburst Gray exterior
Automatic
AWD
new 2024 Lexus RX car, priced at $62,485
2024 Lexus RX
new
Copper Crest exterior
Automatic
AWD
new 2024 Lexus ES car, priced at $56,575
2024 Lexus ES
new
Eminent White Pearl exterior
Automatic
FWD
new 2024 Lexus RX car, priced at $73,180
2024 Lexus RX
new
Caviar exterior
Automatic
AWD
new 2024 Lexus ES car, priced at $52,750
2024 Lexus ES
new
Eminent White Pearl exterior
Automatic
FWD