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Edward Himes
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Edward Himes | Page 5
Customer Relationship Manager
Bell Road Mitsubishi
1901 E Bell Rd
Phoenix, AZ 85022
50 Reviews
I have been in the valley my entire life when I was in high school I was a valet and bellmen at the Arizona Biltmore this is where my customer service skills were taught. I owned a carwash near the original Demo Row , and that is where my love of the car business began . Most of my career with Toyota and earned many awards for customer service. I am very happy to be working for a gentleman who let me wash his car when I was a kid. I love my family and everything I do is for God and my family!
Read moreDealership Experience
1 yr, 8 mos
Industry Experience
16 yrs
Specialties & Trainings
Customer Relations Manager
50 Reviews of Edward Himes
December 16, 2020
If it wasnt for Eddie this deal wouldnt have gone through. Our salesman Iran was amazing. And finalizing the deal with Eddie was one of my best car experinces. Ekmo in finance actually saved us more through. Our salesman Iran was amazing. And finalizing the deal with Eddie was one of my best car experinces. Ekmo in finance actually saved us more money eith a three year warranty. Service department wont get my rating. Every dealership has a weakest link. Anything can use improvement. If you have bad credit and want a good vehicle BRM is a great place More
by jmcmahon1
Verified CustomerOther Employees Tagged: Iran
Helpful 
December 06, 2020
During the process of selling my moms car, we took our mitsubishi here to repair a few minor things with the car, get an oil change and a detail. The dealership was under the process of new management and mitsubishi here to repair a few minor things with the car, get an oil change and a detail. The dealership was under the process of new management and the car ended up being there for a week. One of the minor repairs was not done and it didn't even look like they attempted to clean the car at all. Eddie called a few days later asking for a review, unknowing of our experience. As soon as he heard he was eager to go above and beyond to correct what wasn't done in ONE DAY and I had an absolutely amazing customer experience when giving them a second chance. Really happy with the change in management and how much they value making sure the customer is happy with what work was done on the car. I'll continue to go back to Bell Rd Mitsubishi as I'm confident that I'll continue to have fantastic experiences, and I know who to talk to if I ever have any questions or concerns. Thanks again! More
by Tabatha
\ December 06, 2020
Enjoyed working with Eddie and received a very fair deal for my baby, I mean car. Thank you for working with and putting the deal together. for my baby, I mean car. Thank you for working with and putting the deal together. More
by Azdeadrickjunk
\ Other Employees Tagged: Edward Himes
December 05, 2020
Was looking for a used car for our daughter. The communication leading up to the dealership visit was good. We ended up buying the car. As promised, they had the car and paperwork ready for me to communication leading up to the dealership visit was good. We ended up buying the car. As promised, they had the car and paperwork ready for me to sign the following day. We were out the door in under 30 min. More
by nlron1978
\ Other Employees Tagged: Sam Khaleefa , William McCartney
November 26, 2020
Excellent service! Easy to deal with,Highly recommend William my salesman and his team at Bell rd. Mitsubisi , a safe and reassuring experience in these COVID times we are all deal with! William my salesman and his team at Bell rd. Mitsubisi , a safe and reassuring experience in these COVID times we are all deal with! More
by 68downey
Other Employees Tagged: William McCartney
November 24, 2020
My experience at Bell Road Mitsubishi was outstanding! As the fifth dealership interaction in a week our search for the right car ended on a high note. They provided a refreshing level of transparency throug the fifth dealership interaction in a week our search for the right car ended on a high note. They provided a refreshing level of transparency throughout the buying and trade in experience. The deal was fair and the sales team was forthright with their approach–a rarity these days. With our purchase we were missing the second key FOB, Eddie arranged for a duplicate and delivered just as promised. I'd highly recommend you save yourself some time and start your car search with Mr. Himes...you won't be disappointed. More
by T1
\ November 24, 2020
Bell Road Mitsubishi is easily the best place that I have purchased a car from. From sales to mgmt. all employees are very nice and efficient! purchased a car from. From sales to mgmt. all employees are very nice and efficient! More
by hlea223
Other Employees Tagged: Jason and Elmo
November 23, 2020
The people here were super friendly and helpful. They were straightforward and honest I felt very at ease buying my first car from here. Would recommend! were straightforward and honest I felt very at ease buying my first car from here. Would recommend! More
by Zgriffin3633
\ November 10, 2020
I found my truck and had the best service! Mike was very friendly and gave me the best deal. It was quick and I was not in there all day. Great job guys and thank you friendly and gave me the best deal. It was quick and I was not in there all day. Great job guys and thank you More
by stefaniemartin.144
Other Employees Tagged: Mike Cossey
