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John Gray
77 Reviews
Dealership Experience
20 yrs, 4 mos
Industry Experience
27 yrs, 4 mos
Languages Spoken
English
77 Reviews
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77 Reviews of John Gray
May 09, 2026
I had an excellent experience with Mercedes service from start to finish. The communication was on point the entire time, and the level of professionalism truly stood out. The service team made the whole pr start to finish. The communication was on point the entire time, and the level of professionalism truly stood out. The service team made the whole process smooth, efficient, and stress-free. Everything was handled with care and attention to detail, which is exactly what you expect from Mercedes-Benz. I’m very happy to be a Mercedes customer and appreciate the outstanding customer service. More
by ALONZO_ASTRID
Verified CustomerOther Employees Tagged: Jane Dehdashti, Edward Hwang, Nick Sarriedine, Tao Zhu, Kyle Gallagher-Schmi, Sam Kashani
April 27, 2026
John is an asset to the dealership! This is my second transaction using him, knows the product, understood my needs and provided excellent service! Thanks This is my second transaction using him, knows the product, understood my needs and provided excellent service! Thanks More
by cathystein62
Other Employees Tagged: Stephanie
April 27, 2026
Faisal the sales person and farad did amazing job. .. thanks for your sincere effort to make the deal happen .. thanks for your sincere effort to make the deal happen More
by drhsalib
Other Employees Tagged: Jane Dehdashti, Edward Hwang, Nick Sarriedine, Tao Zhu, Kyle Gallagher-Schmi, Sam Kashani
April 20, 2026
Very unprofessional my sprinter still is having the same problem they put 100 miles on my vehicle and returned it filthy dirty with grease all over the i interior and exterior and kept it for almost vine mo problem they put 100 miles on my vehicle and returned it filthy dirty with grease all over the i interior and exterior and kept it for almost vine month costing me more money plus Jonny lied about everything. More
by JNLACTEC
Other Employees Tagged: Jane Dehdashti, Edward Hwang, Nick Sarriedine, Tao Zhu, Kyle Gallagher-Schmi, Sam Kashani , Jonny
April 12, 2026
John is excellent. Straight forward and pleasant to work with. The dealership's recent transition has negatively affected the transaction experience. The computer sys Straight forward and pleasant to work with. The dealership's recent transition has negatively affected the transaction experience. The computer system is extremely slow and the whole process was very cumbersome. More
by ppl225112
Other Employees Tagged: Benjamin Huang
March 10, 2026
Johnny is very knowledgeable and helpful letting me know exactly what the issues with my vehicle are and possible countermeasures needed to repair. Thank you. exactly what the issues with my vehicle are and possible countermeasures needed to repair. Thank you. More
by Arnoldvalencia
Other Employees Tagged: Edward Hwang , Johnny
February 03, 2026
Sales Rep. patiently explained all the functions and his service was top-notch! A best buying experience in this dealer. patiently explained all the functions and his service was top-notch! A best buying experience in this dealer. More
by alfie0320
Other Employees Tagged: Jane Dehdashti, Edward Hwang , Ian Wu
January 23, 2026
Cindy Li thank you for amazing service! You are the best I’m very happy with my new car You are the best I’m very happy with my new car More
by noa caspi
Other Employees Tagged: Jane Dehdashti, Edward Hwang
December 30, 2025
Accommodating. Helpful. Clean facility. Punctual. From the moment I call for service to pick up of finished vehicle completely satisfied. Helpful. Clean facility. Punctual. From the moment I call for service to pick up of finished vehicle completely satisfied. More
by Stephanie
Other Employees Tagged: Edward Hwang , John H. My service gentlemen
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