Dealership Experience
20 yrs, 5 mos
Industry Experience
27 yrs, 5 mos
Languages Spoken
English
82 Reviews
Write a Review82 Reviews of John Gray
June 10, 2026
BEST SALES AND SERVICE EXPERIENCE I HAVE EVER HAD. I PURCHASED OVER 10 VEHICLES FROM NICK SERRIEDINE INCLUDING MY NEW G63. NO NONSENSE DEALERSHIP, DIDN'T WASTE ANY TIME, GOT ME APPROVED AND ON THE ROA I PURCHASED OVER 10 VEHICLES FROM NICK SERRIEDINE INCLUDING MY NEW G63. NO NONSENSE DEALERSHIP, DIDN'T WASTE ANY TIME, GOT ME APPROVED AND ON THE ROAD. I WILL CONTINUE TO REFER FRIENDS AND FAMILY. A REAL PLEASURE TO DO BUSINESS WITH! 5 STARS ALL THE WAY More
Other Employees Tagged: Jane Dehdashti, Nick Sarriedine, Kyle Gallagher-Schmi
June 07, 2026
Excellent communication. On time to promised repairs. Expense affordable. Excellent service advisor. Appreciate supervisor and greeter. Appreciate car eased and returne On time to promised repairs. Expense affordable. Excellent service advisor. Appreciate supervisor and greeter. Appreciate car eased and returned cleaned. More
Other Employees Tagged: Jane Dehdashti, Kyle Gallagher-Schmi
June 06, 2026
Brought our EQE in for service and Sader took great care of us. What really stood out was that they send you a video walkthrough of everything they find — tires, any issues, all of it — so you actually know of us. What really stood out was that they send you a video walkthrough of everything they find — tires, any issues, all of it — so you actually know what’s going on with your car before they do anything. Super transparent process. Sader was communicative and got everything handled without any hassle. Highly recommend. More
Other Employees Tagged: Jane Dehdashti, Edward Hwang, Nick Sarriedine, Tao Zhu, Kyle Gallagher-Schmi, Sam Kashani , Sader
May 31, 2026
The employees were all kind and super professional, especially Leo was very chill and helpful especially Leo was very chill and helpful More
Other Employees Tagged: Jane Dehdashti, Edward Hwang, Nick Sarriedine, Tao Zhu, Kyle Gallagher-Schmi, Sam Kashani
May 31, 2026
Very helpful representative who honored my coupon. I loved the complimentary car wash. I will be coming back again! I loved the complimentary car wash. I will be coming back again! More
Other Employees Tagged: Jane Dehdashti, Edward Hwang, Nick Sarriedine, Tao Zhu, Kyle Gallagher-Schmi, Sam Kashani
May 09, 2026
I had an excellent experience with Mercedes service from start to finish. The communication was on point the entire time, and the level of professionalism truly stood out. The service team made the whole pr start to finish. The communication was on point the entire time, and the level of professionalism truly stood out. The service team made the whole process smooth, efficient, and stress-free. Everything was handled with care and attention to detail, which is exactly what you expect from Mercedes-Benz. I’m very happy to be a Mercedes customer and appreciate the outstanding customer service. More
Other Employees Tagged: Jane Dehdashti, Edward Hwang, Nick Sarriedine, Tao Zhu, Kyle Gallagher-Schmi, Sam Kashani
April 27, 2026
John is an asset to the dealership! This is my second transaction using him, knows the product, understood my needs and provided excellent service! Thanks This is my second transaction using him, knows the product, understood my needs and provided excellent service! Thanks More
Other Employees Tagged: Stephanie
April 27, 2026
Faisal the sales person and farad did amazing job. .. thanks for your sincere effort to make the deal happen .. thanks for your sincere effort to make the deal happen More
Other Employees Tagged: Jane Dehdashti, Edward Hwang, Nick Sarriedine, Tao Zhu, Kyle Gallagher-Schmi, Sam Kashani
April 20, 2026
Very unprofessional my sprinter still is having the same problem they put 100 miles on my vehicle and returned it filthy dirty with grease all over the i interior and exterior and kept it for almost vine mo problem they put 100 miles on my vehicle and returned it filthy dirty with grease all over the i interior and exterior and kept it for almost vine month costing me more money plus Jonny lied about everything. More
Other Employees Tagged: Jane Dehdashti, Edward Hwang, Nick Sarriedine, Tao Zhu, Kyle Gallagher-Schmi, Sam Kashani , Jonny
April 12, 2026
John is excellent. Straight forward and pleasant to work with. The dealership's recent transition has negatively affected the transaction experience. The computer sys Straight forward and pleasant to work with. The dealership's recent transition has negatively affected the transaction experience. The computer system is extremely slow and the whole process was very cumbersome. More
Other Employees Tagged: Benjamin Huang

