John Gray

Steve was extremely helpful and the service was punctual. The repair happened faster than initially estimated. The repair happened faster than initially estimated. More

by NGUYEN.PHAM1996 Verified Customer Verified Customer

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Had to bring the car back 3 times for a total of 5 days. Service less than average. Tried to upsell us on tires and alignment not needed. Tried to sell us into a lease which was an absolutely stupid and irr Service less than average. Tried to upsell us on tires and alignment not needed. Tried to sell us into a lease which was an absolutely stupid and irresponsible and expensive attempt to gouge us financially for the benefit of your unethical dealership. Will never do business with you again!!!! More

by linkster460 Verified Customer Verified Customer

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Easy to set up, Quick process at the dealership, Great customer service, easy and will go back customer service, easy and will go back More

by KADIE DARLING Verified Customer Verified Customer

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BEST SALES AND SERVICE EXPERIENCE I HAVE EVER HAD. I PURCHASED OVER 10 VEHICLES FROM NICK SERRIEDINE INCLUDING MY NEW G63. NO NONSENSE DEALERSHIP, DIDN'T WASTE ANY TIME, GOT ME APPROVED AND ON THE ROA I PURCHASED OVER 10 VEHICLES FROM NICK SERRIEDINE INCLUDING MY NEW G63. NO NONSENSE DEALERSHIP, DIDN'T WASTE ANY TIME, GOT ME APPROVED AND ON THE ROAD. I WILL CONTINUE TO REFER FRIENDS AND FAMILY. A REAL PLEASURE TO DO BUSINESS WITH! 5 STARS ALL THE WAY More

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Excellent communication. On time to promised repairs. Expense affordable. Excellent service advisor. Appreciate supervisor and greeter. Appreciate car eased and returne On time to promised repairs. Expense affordable. Excellent service advisor. Appreciate supervisor and greeter. Appreciate car eased and returned cleaned. More

by DANIEL.WALKER Verified Customer Verified Customer

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Brought our EQE in for service and Sader took great care of us. What really stood out was that they send you a video walkthrough of everything they find — tires, any issues, all of it — so you actually know of us. What really stood out was that they send you a video walkthrough of everything they find — tires, any issues, all of it — so you actually know what’s going on with your car before they do anything. Super transparent process. Sader was communicative and got everything handled without any hassle. Highly recommend. More

by bassam hammoud Verified Customer Verified Customer

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The employees were all kind and super professional, especially Leo was very chill and helpful especially Leo was very chill and helpful More

by ETHANEXPINOSA Verified Customer Verified Customer

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Very helpful representative who honored my coupon. I loved the complimentary car wash. I will be coming back again! I loved the complimentary car wash. I will be coming back again! More

by SYEDAQS Verified Customer Verified Customer

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I had an excellent experience with Mercedes service from start to finish. The communication was on point the entire time, and the level of professionalism truly stood out. The service team made the whole pr start to finish. The communication was on point the entire time, and the level of professionalism truly stood out. The service team made the whole process smooth, efficient, and stress-free. Everything was handled with care and attention to detail, which is exactly what you expect from Mercedes-Benz. I’m very happy to be a Mercedes customer and appreciate the outstanding customer service. More

by ALONZO_ASTRID Verified Customer Verified Customer

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John is an asset to the dealership! This is my second transaction using him, knows the product, understood my needs and provided excellent service! Thanks This is my second transaction using him, knows the product, understood my needs and provided excellent service! Thanks More

by cathystein62 Verified Customer Verified Customer

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