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Edward Hwang
Edward Hwang at Mercedes-Benz of Anaheim

Edward Hwang | Page 23

General Manager

Mercedes-Benz of Anaheim

5395 East La Palma Avenue
Anaheim, CA 92807

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4.8
240 Reviews
4.8

240 Reviews

Write a Review

240 Reviews of Edward Hwang

March 03, 2024

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Employee Rating

This dealerships is outrageouslyexpensive, if your shopping around Mercedes, you can get better deals in other dealerships More

by amir
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Trade-in Experience
Recommend Dealer
No
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Mar 06, 2024

Mercedes-Benz of Anaheim responded

Thank you for your feedback about this inconvenience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Edward Hwang, General Manager ehwang@mbofanaheim.com

March 01, 2024

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Employee Rating

Excellent, service manager Brian is the greatest. love working with him. He is the best in my 20 year history with MB of Anaheim. More

by wa6jjb
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Mar 03, 2024

Mercedes-Benz of Anaheim responded

We're thrilled to hear about your excellent experience and the high regard you have for the service manager, Brian. It's wonderful that you've had such a positive interaction and consider him the best in your 20-year history with Mercedes-Benz of Anaheim. We appreciate your loyalty and look forward to serving you again in the future!

February 29, 2024

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Professional, detailed, courteous, focused, and completely dedicated to the customer's needs. Its a pleasure to work with the staff. More

by joe.genova
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Mar 02, 2024

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 24, 2024

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Friendly advisor, good service on time deivery excellent consultant treasonable charges clean environment good customer caring More

by Mzeinali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 27, 2024

Mercedes-Benz of Anaheim responded

It's wonderful to hear that you had a positive experience with the friendly advisor, timely delivery, excellent consultation, reasonable charges, and a clean environment. Customer care is crucial, and it's great to know that you received good service. We're here to assist!

February 17, 2024

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Excellent customer service once we were there. Normally I receive text messages regarding the service and also the video of the inspection but this time I received a phone call All good More

by Javier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 23, 2024

Mercedes-Benz of Anaheim responded

Thank you Javier for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

February 17, 2024

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Probably won the best experiences i've ever had at a dealership Service department treated me like I was family More

by Mitchelldirnbach
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Feb 20, 2024

Mercedes-Benz of Anaheim responded

We're thrilled to hear that your experience with our service department was one of the best you've ever had at a dealership. Treating you like family is a wonderful compliment, and we appreciate your positive feedback. Thank you for choosing us, and we're here for all your automotive needs! Safe travels!

February 16, 2024

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Employee Rating

Good job Leading by Michael service mgr and my service consultant Brian Kim Thank you Mercedes Benz team serving my 8 Mercedes Benz. More

by Medhat Bechay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jane Dehdashti , Darcy Borges

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Feb 23, 2024

Mercedes-Benz of Anaheim responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 10, 2024

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Wonderful customer service! Everyone is very friendly and helpful. The moment you drive up, you are greeted with sincere respect and attention. More

by Sunshine 57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Kim

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Feb 13, 2024

Mercedes-Benz of Anaheim responded

Thank you so much for your kind words! We are delighted to hear that you had a wonderful experience with our customer service team. Providing friendly and helpful service is a top priority for us, and we are thrilled that we could meet your expectations. We appreciate your business and look forward to serving you again in the future! Safe travels!

February 05, 2024

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Very professional and polite service from everyone from when I first drove in until I got the car back More

by Bart smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gray

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Feb 09, 2024

Mercedes-Benz of Anaheim responded

Thank you for taking the time to share your positive experience with our dealership. We're delighted to hear that you received professional and polite service from our team. We appreciate your business and look forward to serving you again in the future!

February 03, 2024

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Employee Rating

Service dept and Brian were top notch. Thank you for taking care of my daughter’s car. Great communication. They did a great job. More

by Andrew Cromwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hyun Brian Kim

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Feb 08, 2024

Mercedes-Benz of Anaheim responded

We're delighted to hear that our service department, especially Brian, provided top-notch service and took care of your daughter's car. Great communication is key, and we're glad to know that we met your expectations. Thank you for choosing our dealership, and we appreciate your positive review!

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