Edward Hwang
Edward Hwang at Mercedes-Benz of Anaheim

Edward Hwang | Page 9

General Manager

Mercedes-Benz of Anaheim

5395 East La Palma Avenue
Anaheim, CA 92807

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4.7
254 Reviews
4.7

254 Reviews

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254 Reviews of Edward Hwang

July 01, 2025

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Employee Rating

Seem to be a bit short staffed. Appointment at 10:30 am, arrived at 10:15, service writer finally wrote me up at approximately 11:00 am. Other than that Mercedes staff are very prof More

by timlaskowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 04, 2025

Mercedes-Benz of Anaheim responded

Thank you for your feedback. We apologize for any delay in service and will work to ensure better efficiency in the future. We appreciate your support and are glad to hear that you found our staff to be professional and polite.

June 24, 2025

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Employee Rating

Best customer service ever and the best price as well. I went to Samia and she was very helpful and she did everything I needed before I even go to the dealership. I definitely go back when my lease is o More

by sahbabos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 25, 2025

Mercedes-Benz of Anaheim responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Anaheim. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 23, 2025

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Excellent service , Sader did a great job I am very happy with the service very honest . More

by Lfmconstructioninc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gray, Jane Dehdashti , Sader Gonzales

Jun 25, 2025

Mercedes-Benz of Anaheim responded

Hello, we're happy you found Sader to be so supportive during your experience here at Mercedes-Benz of Anaheim. Feel free to reach out to us if you need anything. Have a wonderful day.

June 21, 2025

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The service is the best, great people Will always go back Thank you for all you assistance Carlos More

by carlos Aguirre
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Lauren Soto

Jun 23, 2025

Mercedes-Benz of Anaheim responded

Hi Carlos, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 21, 2025

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Employee Rating

Had amazing experience working with the Team. Special thanks to Ian and Ben in helping us seal the deal. Fiona was friendly and helpful who got my car service done quickly. More

by Winnie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Wu, Benjamin Huang, and Fiona Jia

Jun 23, 2025

Mercedes-Benz of Anaheim responded

Hi Winnie, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Anaheim! Please don't hesitate to reach out if there's anything additional we can do for you.

June 13, 2025

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Thank you very much for taking care of my wife’s car. The communication from your company and you was great.! More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gray, Jane Dehdashti

Jun 13, 2025

Mercedes-Benz of Anaheim responded

Hi Larry, thank you so much for your positive comments about Mercedes-Benz of Anaheim! Please don't hesitate to reach out if there's anything additional we can do for you.

June 09, 2025

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Employee Rating

Sader was so helpful and knowledgeable. He walked us through the process really thoroughly. Very happy More

by Kflo63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gray

Jun 12, 2025

Mercedes-Benz of Anaheim responded

Hello, thank you for your kind review; we are happy to pass along your comments to Sader here at Mercedes-Benz of Anaheim! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 07, 2025

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Employee Rating

Excellent, everyone is very super nice. I like this dealer. It’s very nice and fast service. Thank you and see you again. More

by Tiffany Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gray, Jane Dehdashti

Jun 10, 2025

Mercedes-Benz of Anaheim responded

Hello Tiffany, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 07, 2025

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Employee Rating

I was disappointed for the first time. They replaced a tire due to a nail. It was covered against road hazard. I was told it should take an hour and a half; it ended up taking about thr More

by S. A. Coyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2025

Mercedes-Benz of Anaheim responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Eddie Hwang General Manager - Mercedes-Benz of Anaheim ehwang@group1auto.com

June 05, 2025

Dealership Rating
Employee Rating

The only thing I was not happy was they always left stuff in the car after they cleaned the car. This time they left a piece of plastic (trash) on the floor. They should have checked the car before they gave More

by Chanbr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2025

Mercedes-Benz of Anaheim responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell a bit short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Eddie Hwang General Manager - Mercedes-Benz of Anaheim ehwang@group1auto.com

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