Edward White

VERY impressed with my experience. They didn’t have the exact car I wanted and they brought it in from Connecticut and then went above and beyond on all of the other competent of what They didn’t have the exact car I wanted and they brought it in from Connecticut and then went above and beyond on all of the other competent of what is typically an annoying process. Atanas was fantastic! Definitely see him! Brian, Ed and Mr.Nguyen were all so helpful! 10/10! Love my new Audi Q6! More

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Atanas and Serge went above and beyond to make my experience an enjoyable and seamless one, look forward to continued business throughout the years and definitely will recommend my colleagues! experience an enjoyable and seamless one, look forward to continued business throughout the years and definitely will recommend my colleagues! More

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Ed White was instrumental in guiding me through the process of getting acclimated with the gadgets in my vehicle, he was a quintessential human being with a calm demeanor, and knowledgeable about the p process of getting acclimated with the gadgets in my vehicle, he was a quintessential human being with a calm demeanor, and knowledgeable about the product. So pleased with him!!! More

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Ed helped me today with learning about a number of features in the Audi I purchased 7 months ago but hadn't had much opportunity to drive. My previous cars didn't have many of the wonderful features features in the Audi I purchased 7 months ago but hadn't had much opportunity to drive. My previous cars didn't have many of the wonderful features the new car has, and Ed's knowledge and patience in teaching me about these features was very much appreciated. In addition to covering the items in my "questions list", he also went through a number of "useful" features I didn't even know existed, and I'm glad he had the foresight to understand how these could be overlooked, and to bring them up proactively. Leaving the dealership today, I'm much more confident and even more pleased about my decision to purchase from Audi Silver Spring. More

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Ed gave me a tech review of my Q5 yesterday and it was FANTASCIC!!! If I could give him a 10 of 10 rating I would - 5 is not high enough. His level of detail and thorough explanations gave me a good un FANTASCIC!!! If I could give him a 10 of 10 rating I would - 5 is not high enough. His level of detail and thorough explanations gave me a good understanding of the operation of my vehicle. He also helped me configure the menu options so that my car is set up the way I need it to be. One example was setting the car to that only the driver's door opens when I enter the car. I came with a list of questions and he answered them all and then some. He spent over an hour plus with me and never made me feel rushed. I could go on and on about how great he was. I'd say "he is a keeper." Sandra Smith More

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Very impressive clean dealership. Atantas, salesman very helpful. Showed all different models and service department. Sale of Vehicle was very easy. Thanks for all the help Atantas, salesman very helpful. Showed all different models and service department. Sale of Vehicle was very easy. Thanks for all the help More

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Ed was incredibly knowledgeable and helpful. I recently bought an Etron from another dealer, Ed helped me set up my app and sent me the information on the build all over the phone. He was a plea I recently bought an Etron from another dealer, Ed helped me set up my app and sent me the information on the build all over the phone. He was a pleasure to work with and saved me a drive to the dealership. More

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Ed is fantastic extremely helpful ! Ed could explain the mechanics of the auto in very simple terms- Pleasant and friendly . Thank you Ed could explain the mechanics of the auto in very simple terms- Pleasant and friendly . Thank you More

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Ed took the time to show me all of the awesome features and technology that my Audi etron GT has. I really appreciate his expertise and the detail he was able to go into - he answered all of my questions. and technology that my Audi etron GT has. I really appreciate his expertise and the detail he was able to go into - he answered all of my questions. Thanks again! More

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I recently bought a 2021 A6 from a local dealership; the sales team were unable to provide me more detailed information about the vehicle. I took the vehicle to the dealership and the staff in the service d sales team were unable to provide me more detailed information about the vehicle. I took the vehicle to the dealership and the staff in the service department greeted me and explained to me that I would have to wait for Mr. Edward White, who is their Subject Matter Expert on explaining all of the features and answer any other my questions. When I was introduced to Mr. White he explained he was helping someone right now, but I am next. When Mr. White returned to help me. He started to ask questions about me with the intent of making me feel that he was genuinely here to help me tp his fullest. In our conversation Mr. White welcome me to the Audi Family. He helped me access my key in order to establish my login on the MMI. in our conversations Mr. White asked me several questions to better understand me and my desires. In doing so he was able to provide assistance in setting up key features in the my vehicle to put me at ease. You can see and feel the enjoyment in Mr. White as he can see my excitement as he identified more and more features of the A6. As I drove off from the dealership I felt pleased and well informed. Even though I did not purchase the Audi from this dealership, the staff made me feel welcomed. Mr. White Customer Service was exceptional and made feel like I can receive that same comfort as I continue to return to the dealership for any questions or services. Thank you Mr. White for making this an enjoyable experience. Your A+ customer service should never go unrecognized. More

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