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Edwin Chan
Edwin Chan at Tom Clark Auto Park

Edwin Chan | Page 15

Assistant Service Manager

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.8
388 Reviews
4.8

388 Reviews

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388 Reviews of Edwin Chan

January 26, 2025

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Employee Rating

Always a pleasant experience at James Wood. Edwin is amazing and always makes sure I understand exactly what needs to be done. I have had the pleasure of watching him work with several people More

by lbrown76
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Recommend Dealer
Yes
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Jan 27, 2025

Tom Clark Auto Park responded

Thank you so much for your kind words! We're thrilled to hear that you always have a pleasant experience at James Wood Chevrolet Denton. Edwin is truly dedicated to providing excellent service, and we’re glad to know he has made such a positive impact during your visits. We appreciate your support and look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

January 24, 2025

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The service I requested was for an oil change and tire rotation. Unfortunately after entering the freeway I received a Tire pressure warning message. That should never have happened. A technician did not More

by SGARCIAJR1950
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Recommend Dealer
Yes
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Jan 27, 2025

Tom Clark Auto Park responded

Thank you for sharing your experience with us. We appreciate your feedback on the oil change and tire rotation service at James Wood AutoPark. Your concerns regarding the tire pressure warning and potential loose lug nuts are important, and we encourage you to contact us so we can investigate the issue further. Maintaining our high standards of service is a priority, and we want to ensure your vehicle is safe. Thank you again for your input, and we look forward to resolving this matter for you. Sincerely, James Wood AutoPark Management | 940-591-9663

January 24, 2025

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Very good service, Samantha is excellent at her job, says what she will do and does that. More

by wniverson
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Samantha Oliphant

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Jan 27, 2025

Tom Clark Auto Park responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at James Wood Chevrolet Denton. It's wonderful to know that Samantha provided you with excellent service. We appreciate your feedback and look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

January 22, 2025

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Edwin was extremely helpful and informative. I will definitely return in the future always have a good experience there More

by DAGRINCH06
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Recommend Dealer
Yes
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Jan 23, 2025

Tom Clark Auto Park responded

Thank you for your wonderful feedback! We're thrilled to hear that you found our team at James Wood Chevrolet Denton helpful and informative. We appreciate your loyalty and look forward to assisting you again in the future. Don't hesitate to share your positive experience with others! Safe travels! Sincerely, James Wood AutoPark Management | 940-591-9663

January 18, 2025

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My service adviser Edwin too care of all of my scheduled repair on a reasonable amount of time. Great service! More

by T.SWEATMAN
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Recommend Dealer
Yes
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Jan 21, 2025

Tom Clark Auto Park responded

Thank you for sharing your experience with us! We're thrilled to hear that Edwin provided great service and took care of your scheduled repairs in a timely manner. At James Wood Chevrolet Denton, we strive to ensure our customers receive the best care possible. We look forward to serving you again! Sincerely, James Wood AutoPark Management | 940-591-9663

January 18, 2025

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My contact was very nice. It would be nice if this dealership would wash and vacuum my car when serviced. My inspection performed on my car failed but I was not made aware at More

by JDCROMER
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Recommend Dealer
Yes
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Jan 22, 2025

Tom Clark Auto Park responded

Thank you for sharing your experience with us. We're glad to hear that our team member treated you well, but we understand your concerns about not being informed of the inspection results and the service details. We appreciate your feedback on vehicle wash and vacuum services as well. Please feel free to reach out directly to James Wood Chevrolet Denton, and we will ensure your concerns are addressed. We look forward to assisting you in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

January 16, 2025

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Not happy advisor handicapped and service xxxxxxxxxxx not to the work. Took to another place and they found a different result. More

by USMC166262
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Service Time
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Recommend Dealer
No
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Jan 17, 2025

Tom Clark Auto Park responded

Thank you for your feedback. We understand your concerns regarding the service you received at James Wood AutoPark. We take your experience seriously and strive to maintain high standards. We encourage you to reach out to us directly so we can address your situation and improve our service. Thank you for bringing this to our attention. Sincerely, James Wood AutoPark Management | 940-591-9663

January 16, 2025

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Very prompt with service. Called when finished to let me know. Another service gentleman Tim helped me with some questions on my dash because my service guy was at lunch. More

by jb3.mcdaniel
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Wilkins , Franklin Wood

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Jan 17, 2025

Tom Clark Auto Park responded

Thank you so much for sharing your experience! We're thrilled to hear that you received prompt service and that Tim was able to assist you with your questions. At James Wood Chevrolet Denton, we strive to provide excellent support for all our customers. We hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

January 08, 2025

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Edwin is always fantastic. Very thorough and explains things well. I always ask for him. More

by WARRENGDYER
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Recommend Dealer
Yes
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Jan 09, 2025

Tom Clark Auto Park responded

Thank you for your wonderful review! We’re delighted to hear about your positive experience with Edwin at James Wood Chevrolet Denton. Our team strives to provide thorough and clear explanations, and it’s great to know that Edwin has made such an impact on your visits. We appreciate your trust in us, and we look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

January 07, 2025

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Employee Rating

Fantastic service advisor(Edwin Chan), courteous shuttle drivers and a great service team with as promised time More

by fayrj
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Jan 08, 2025

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear you had a fantastic experience with Edwin and our service team at James Wood Chevrolet Denton. We take pride in providing courteous service and timely assistance. We look forward to seeing you again for your next service visit! Sincerely, James Wood AutoPark Management | 940-591-9663

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