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Edwin Chan

Overview Reviews (374) Inventory (498)

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Edwin Chan

Edwin Chan | Page 15

Assistant Service Manager

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.8

374 Reviews

Overview Reviews (374) Inventory (498)

4.8

374 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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374 Reviews of Edwin Chan

December 19, 2024

Dealership Rating

Employee Rating

Great customer service! My service advisor Edwin always takes care of my service needs in a fast and professional manor. My service advisor Edwin always takes care of my service needs in a fast and professional manor. More

by T.SWEATMAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 21, 2024 -

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Edwin at James Wood Chevrolet Denton. It's our goal to provide fast and professional service, and we appreciate your recognition of Edwin's efforts. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

December 16, 2024

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Employee Rating

James Wood is the only place I will take my older corvette to be repaired. They have been grate in finding and installing hard to find parts and Edwin is very easy to work with. corvette to be repaired. They have been grate in finding and installing hard to find parts and Edwin is very easy to work with. More

by carguy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 17, 2024 -

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that James Wood Chevrolet Denton is your go-to place for your older Corvette repairs. It's great to know that Edwin has made your experience smooth and easy. We appreciate you trusting us with your vehicle and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

December 12, 2024

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Employee Rating

The service as usual was excellent. The service advisor is always very professional and courtesy. Thanks to all. The service advisor is always very professional and courtesy. Thanks to all. More

by BMANFREDI55

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 13, 2024 -

Tom Clark Auto Park responded

Thank you for the wonderful review! We're thrilled to hear that you consistently receive excellent service at James Wood Chevrolet Denton. Our team works hard to provide a professional and courteous experience, and your appreciation means a lot to us. We look forward to serving you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

December 10, 2024

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Employee Rating

James Wood is the best and Edwin is awesome he always gets me in and out of the dealership quickly gets me in and out of the dealership quickly More

by deb1art

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 11, 2024 -

Tom Clark Auto Park responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience at James Wood Chevrolet Denton and that Edwin was able to assist you efficiently. We appreciate your kind words and look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

December 08, 2024

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Employee Rating

Went in for software update. Edwin said it might take up to 3 hours. Pleasantly surprised it was less than two. Like pleasant surprises 😉 Edwin said it might take up to 3 hours. Pleasantly surprised it was less than two. Like pleasant surprises 😉 More

by mark.hemingway1975

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 10, 2024 -

Tom Clark Auto Park responded

Thank you for your great review! We're thrilled to hear that your software update was completed in under the expected time. At James Wood Chevrolet Denton, we strive to provide efficient service and positive experiences for our customers. We look forward to seeing you again for your future needs! Sincerely, James Wood AutoPark Management | 940-591-9663

December 07, 2024

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Very well-run dealership. Friendly, capable, and professional. Have bought and serviced our cars here for over 20 years. Friendly, capable, and professional. Have bought and serviced our cars here for over 20 years. More

by MTURNER14

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 09, 2024 -

Tom Clark Auto Park responded

Thank you so much for your wonderful review! We’re thrilled to hear that you’ve been a loyal customer of James Wood Chevrolet Denton for over 20 years. Our team strives to provide friendly and professional service, and it means a lot to us that you've recognized our efforts. We look forward to continuing to serve you for many more years to come! Sincerely, James Wood AutoPark Management | 940-591-9663

December 06, 2024

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Employee Rating

Great service as usual. That's why I keep coming back. Edwin was great to work with. That's why I keep coming back. Edwin was great to work with. More

by revenuer_taxman

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 09, 2024 -

Tom Clark Auto Park responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with Edwin at James Wood Chevrolet Denton. Your loyalty means a lot to us, and we look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

December 04, 2024

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Employee Rating

Edwin and Doug were excellent at servicing my GMC on a Friday morning with very little wait time. Friday morning with very little wait time. More

by kenwmoore

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Doug Spivey

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Dec 05, 2024 -

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that Edwin and Doug provided excellent service while you had your GMC serviced at James Wood Chevrolet Denton. We strive to provide quick and efficient service to all our customers. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

December 02, 2024

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Employee Rating

My Suburban was damaged while the in for a new transmission and you refused to repair the damage and said the damage was there when the Suburban as brought in. Not true. The car had hail damage transmission and you refused to repair the damage and said the damage was there when the Suburban as brought in. Not true. The car had hail damage when I brought in but the hood paint was not damaged, That was damage done by your people, All you have to do is look at the depth of the hail dents in the paint damaged area and the scratches. That was done after you received the Suburban. More

by JKAB11

Verified Customer

Service Communication

Recommend Dealer

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Dec 06, 2024 -

Tom Clark Auto Park responded

Your feedback has been forwarded on to our team and we are currently looking into this matter.

November 18, 2024

Dealership Rating

Employee Rating

The management and efficiency has gone down. Electronic messages, when you receive one, does not resolve or fix the issue. Electronic messages, when you receive one, does not resolve or fix the issue. More

by thkaddatz

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Jared Laska

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Nov 21, 2024 -

Tom Clark Auto Park responded

Thank you for your feedback. We appreciate your insights regarding the management and efficiency at James Wood Chevrolet Denton. We are always looking to improve our processes and communication. Please feel free to reach out directly so we can address your concerns more effectively. Thank you for bringing this to our attention. Sincerely, James Wood AutoPark Management | 940-591-9663

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