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Edwin Chan
Edwin Chan at Tom Clark Auto Park

Edwin Chan | Page 19

Assistant Service Manager

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.8
388 Reviews
4.8

388 Reviews

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388 Reviews of Edwin Chan

September 24, 2024

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Employee Rating

Very Professional EVERYTIME I have service work done at James Wood. Multiple vehicles over a decade. Edwin Chan has always been our contact. THE BEST! Always detailed in explanation and ensures I know whe More

by mephanco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 30, 2024

Tom Clark Auto Park responded

Thank you so much for your kind words! We're thrilled to hear about your positive experiences with our service team at James Wood Chevrolet Denton. Edwin truly is dedicated to providing thorough and professional service and we're glad to know he has made a lasting impression. We appreciate your loyalty over the past decade with multiple vehicles and look forward to assisting you again in the future. Safe travels! Sincerely, James Wood AutoPark Management | 940-591-9663

September 21, 2024

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Employee Rating

They may not be the cheapest option but you know you are going to have service that they will stand behind. From the general managers to the service technicians, they all seem to care about the customer. More

by CMAHONEY218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, BJ Worley, Samantha Oliphant, Mike Belew , Denny Aldridge, Russ Ellis, Jeff Horn

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Sep 24, 2024

Tom Clark Auto Park responded

Thank you so much for your thoughtful review! We truly appreciate your recognition of our commitment to quality service at James Wood Chevrolet Denton. It’s great to hear that you felt cared for by both our general managers and service technicians. We strive to provide the best experience possible and are here to support you whenever you need us. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

September 21, 2024

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Employee Rating

Edwin, service consultant was fantastic as usual. Throughly explained recall process and had vehicle completed in a timely manner. More

by JOERIVERA511
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Service Time
Service Communication
Recommend Dealer
Yes
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Sep 24, 2024

Tom Clark Auto Park responded

Thank you for your kind words, Joe! We are thrilled to hear that our service consultant provided you with excellent assistance and clearly explained the recall process. At James Wood Chevrolet Denton, we strive to complete our work in a timely manner, ensuring our customers have a great experience. We look forward to serving you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

September 18, 2024

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I am very pleased with the work done on my vehicle. Edwin was very helpful in responding to questions I had at the time about the repairs needed. More

by blancaewhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 24, 2024

Tom Clark Auto Park responded

Thank you for the wonderful review! We're thrilled to hear that you are pleased with the work done on your vehicle. It's great to know that Edwin was able to assist you with your questions about the repairs. We appreciate your feedback and look forward to seeing you at James Wood Chevrolet Denton again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

September 15, 2024

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Employee Rating

5 stars aren’t enough for this shop. I received some of the best and most professional services from Edwin Chan. More

by john@secure-mgmt.com
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Service Time
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Recommend Dealer
Yes
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Sep 24, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We truly appreciate your kind words about the exceptional service you received from Edwin at James Wood Chevrolet Denton. It's fantastic to hear you had such a positive experience. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

September 12, 2024

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Having made an appt but still waiting 2 1/2 hrs was not pleasant. I’ve traded here since 1990, customer service is not the same. Edwin was very nice, More

by dacolecchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 17, 2024

Tom Clark Auto Park responded

Thank you for your feedback. We appreciate your long-standing loyalty to James Wood Chevrolet Denton since 1990. We understand that waiting for 2 1/2 hours after having an appointment is not the experience we aim for, and we appreciate your patience. We will work to improve our service times. Thank you for recognizing our team members, and we hope to provide you with a better experience on your next visit. Please feel free to reach out if you have further concerns. Sincerely, James Wood AutoPark Management | 940-591-9663

September 05, 2024

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Employee Rating

Very efficient staff. Explain what they are doing thoroughly on your car. They don't impose any extra work on you. More

by WAINOOSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 06, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We at James Wood Chevrolet Denton are delighted to hear that you found our staff efficient and thorough in explaining the work being done on your car. We appreciate your feedback and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 30, 2024

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Employee Rating

Repair completed in the amount of time estimated at drop off. Service writer very professional and courteous. More

by KEITH_SKINNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 03, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review, Keith! We're thrilled to hear that your repair was completed within the estimated time and that our service writer left a positive impression. At James Wood Chevrolet Denton, we strive to provide exceptional service to all our customers. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 27, 2024

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Very efficient and detail orientated staff. Edwin did a great job outlining all of the applicable recalls for my vehicle. More

by broncos8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 29, 2024

Tom Clark Auto Park responded

Thank you for your kind words! We're thrilled to hear you had a great experience with our efficient and detail-oriented staff at James Wood Chevrolet Denton. It's wonderful that Edwin was able to assist you with the recalls on your vehicle. We appreciate your feedback and look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

August 24, 2024

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Employee Rating

Edwin was A fantastic service advisor. He got me in and out with my oil change and a good amount of time. He was also very friendly and helpful. More

by JUSTINPITTS157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scotty Rice

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Aug 27, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that Edwin provided you with fantastic service during your oil change at James Wood Chevrolet Denton. We appreciate your kind words and hope to see you again for your next service! Sincerely, James Wood AutoPark Management | 940-591-9663

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