Edwin Chan | Page 19
Assistant Service Manager
Tom Clark Auto Park
3906 I-35E South
Denton, TX 76210
374 Reviews
Write a Review374 Reviews of Edwin Chan
August 14, 2024
Edwin was awesome. He was able to work with my extended warranty and get the issue I was having with my truck taken care of and fixed with little hassle. He was able to work with my extended warranty and get the issue I was having with my truck taken care of and fixed with little hassle. More
August 09, 2024
Jarrett was very helpful and respectful! He is great with taking care of his customers! He is great with taking care of his customers! More
Other Employees Tagged: Jarrett Abel, Samantha Oliphant, Tim Wilkins, Gavynn Norris, Mike Belew , Tammy Brooks, Jared Laska
August 07, 2024
Always great timely service. Wait times are minimal and the quality of service is always exceptional! Wait times are minimal and the quality of service is always exceptional! More
Other Employees Tagged: Jarrett Abel, Samantha Oliphant
August 07, 2024
Rachel was my contact for an oil and filter change! She was awesome! I was able to use my Cadillac Rewards thanks to her knowledge and I received the best complimentary wash I have ever gotten! She She was awesome! I was able to use my Cadillac Rewards thanks to her knowledge and I received the best complimentary wash I have ever gotten! She and the car wash staff definitely earned a big whooray from me! I will definitely return for my next needed service! More
Other Employees Tagged: Jarrett Abel, Samantha Oliphant, Tim Wilkins, Gavynn Norris, Mike Belew , Tammy Brooks, Jared Laska, Rachel Alvey
August 02, 2024
I am unhappy because they did not have a ride home for me. I had to wait for an hour for them to get me a ride home. When I got home they called me to say that my car was ready, so I had someone take me me. I had to wait for an hour for them to get me a ride home. When I got home they called me to say that my car was ready, so I had someone take me to James Wood. After for waiting for another 45 minuted, I got my car and went home. Does this sound like an organization this knows what it is doing. Where else can I go for a simple oil change?? More
Other Employees Tagged: Jason Gattenby, Will Lewis, Gavynn Norris, Mike Belew , Denny Aldridge, Tammy Brooks, Alex Gipson, Jeff Horn, Mike Loch
August 01, 2024
Always good service and friendly people . Car returned as promised and sparkling clean. Great service people. Car returned as promised and sparkling clean. Great service people. More
Other Employees Tagged: Jarrett Abel, Samantha Oliphant, Tim Wilkins, Gavynn Norris, Mike Belew , Tammy Brooks, Jared Laska, This last time I worked with Taylor for a great outcome
August 01, 2024
Good experience. Got me in right at 7am!! Had oil changed and tire rotation done. About 30min after I left the dealership, I got a call from the shop manager informin Got me in right at 7am!! Had oil changed and tire rotation done. About 30min after I left the dealership, I got a call from the shop manager informing me they forgot to put my lug nut key back in my truck. Without hesitation he said he would send some to my house and stick it in the mail box . Really appreciated that !!!! More
Other Employees Tagged: Jarrett Abel, Samantha Oliphant, Tim Wilkins, Gavynn Norris, Mike Belew , Tammy Brooks, Jared Laska
July 20, 2024
I came back after my brand new AC compressor failed 2 months later. The Service Manager was polite and very responsive in getting my vehicle serviced. The only thing that was missing was a loaner vehicle months later. The Service Manager was polite and very responsive in getting my vehicle serviced. The only thing that was missing was a loaner vehicle. Keep up the good work and we'll keep coming back. More
July 12, 2024
The cashier in the service department is not very friendly. She didn't greet me when I walked up. She ignored me and let me stand there for a few minutes before she even addressed me. The serv friendly. She didn't greet me when I walked up. She ignored me and let me stand there for a few minutes before she even addressed me. The service department did a good job servicing and washing my truck. More

