Edwin Chan
Edwin Chan at Tom Clark Auto Park

Edwin Chan | Page 19

Assistant Service Manager

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

Contact Me
4.8
374 Reviews
4.8

374 Reviews

Write a Review

374 Reviews of Edwin Chan

August 16, 2024

Dealership Rating
Employee Rating

They were very professional in every way I most certainly will be returning for anything else I may need dome to my vehicle. More

by MS.DALIA68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear you found our team at James Wood Chevrolet Denton to be professional. We look forward to assisting you again with any future needs for your vehicle. Safe travels! Sincerely, James Wood AutoPark Management | 940-591-9663

August 14, 2024

Dealership Rating
Employee Rating

Edwin was awesome. He was able to work with my extended warranty and get the issue I was having with my truck taken care of and fixed with little hassle. More

by TONY MOUSSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2024

Tom Clark Auto Park responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Edwin at James Wood Chevrolet Denton. It's great to know he was able to assist with your extended warranty and resolve the issue with your truck smoothly. We appreciate your feedback and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 09, 2024

Dealership Rating
Employee Rating

Jarrett was very helpful and respectful! He is great with taking care of his customers! More

by trish.cheaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that Jarrett provided you with helpful and respectful service at James Wood Chevrolet Denton. We truly value our customers and appreciate your kind words. We hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

August 07, 2024

Dealership Rating
Employee Rating

Always great timely service. Wait times are minimal and the quality of service is always exceptional! More

by RUTHSJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Samantha Oliphant

Aug 12, 2024

Tom Clark Auto Park responded

Thank you so much for your wonderful review! We’re thrilled to hear that you consistently receive great and timely service at James Wood Chevrolet Denton. Our team strives to provide exceptional quality, and your feedback truly motivates us. We look forward to serving you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

August 07, 2024

Dealership Rating
Employee Rating

Rachel was my contact for an oil and filter change! She was awesome! I was able to use my Cadillac Rewards thanks to her knowledge and I received the best complimentary wash I have ever gotten! She More

by ramonavaughn2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Samantha Oliphant, Tim Wilkins, Gavynn Norris, Mike Belew , Tammy Brooks, Jared Laska, Rachel Alvey

Aug 12, 2024

Tom Clark Auto Park responded

Thank you so much for your fantastic review! We’re thrilled to hear that Rachel was able to assist you with your oil and filter change and that you had a great experience utilizing your Cadillac Rewards. We’ll be sure to pass along your compliments to her and the car wash staff for providing you with excellent service. We look forward to welcoming you back to James Wood Chevrolet Denton for your next service visit! Sincerely, James Wood AutoPark Management | 940-591-9663

August 02, 2024

Dealership Rating
Employee Rating

I am unhappy because they did not have a ride home for me. I had to wait for an hour for them to get me a ride home. When I got home they called me to say that my car was ready, so I had someone take me More

by dlbjelde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jason Gattenby, Will Lewis, Gavynn Norris, Mike Belew , Denny Aldridge, Tammy Brooks, Alex Gipson, Jeff Horn, Mike Loch

Aug 05, 2024

Tom Clark Auto Park responded

Thank you for sharing your experience with us. We understand your frustration regarding the wait times and transportation arrangements. We appreciate your feedback as it helps us to improve our services. If you would like to discuss this further or give us another chance, please reach out to us directly. We value your input and hope to serve you better in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

August 01, 2024

Dealership Rating
Employee Rating

Always good service and friendly people . Car returned as promised and sparkling clean. Great service people. More

by captaingeorge1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Samantha Oliphant, Tim Wilkins, Gavynn Norris, Mike Belew , Tammy Brooks, Jared Laska, This last time I worked with Taylor for a great outcome

Aug 02, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We at James Wood Chevrolet Denton truly appreciate your kind words about our service and our team. It's great to hear that your car was returned in such excellent condition. We look forward to seeing you again next time! Sincerely, James Wood AutoPark Management | 940-591-9663

August 01, 2024

Dealership Rating
Employee Rating

Good experience. Got me in right at 7am!! Had oil changed and tire rotation done. About 30min after I left the dealership, I got a call from the shop manager informin More

by R2SCHOOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2024

Tom Clark Auto Park responded

Thank you for your kind words! We’re thrilled to hear that you had a good experience at James Wood AutoPark. It’s great to know that our shop manager promptly addressed the situation with your lug nut key. We appreciate your understanding and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

July 20, 2024

Dealership Rating
Employee Rating

I came back after my brand new AC compressor failed 2 months later. The Service Manager was polite and very responsive in getting my vehicle serviced. The only thing that was missing was a loaner vehicle More

by andrejack07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2024

Tom Clark Auto Park responded

Thank you for your feedback and positive review! We're glad to hear that our Service Manager was able to assist you promptly with your AC compressor issue. We appreciate your understanding regarding the loaner vehicle and will take your feedback into consideration. Thank you for your continued trust in James Wood Chevrolet Denton. We look forward to serving you again. Sincerely, James Wood AutoPark Management | 940-591-9663

July 12, 2024

Dealership Rating
Employee Rating

The cashier in the service department is not very friendly. She didn't greet me when I walked up. She ignored me and let me stand there for a few minutes before she even addressed me. The serv More

by ramonray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2024

Tom Clark Auto Park responded

Thank you for your feedback. We appreciate your comments on the service department's work on your truck. We aim to provide friendly and efficient service from start to finish. Please know that we are committed to delivering a high standard of customer service at James Wood Chevrolet Denton. Your experience is important to us, and we will address your concerns. Feel free to reach out directly if there is anything further you'd like to discuss. Sincerely, James Wood AutoPark Management | 940-591-9663

...
19
...

Dealership Inventory (509 Vehicles)

new 2026 GMC Sierra EV car, priced at $68,190
2026 GMC Sierra EV
new
Thunderstorm Gray exterior
Automatic
All-wheel Drive
new 2026 GMC Sierra 1500 car, priced at $59,219
2026 GMC Sierra 1500
new
Glacier White Tricoat exterior
Automatic
Four-wheel Drive
new 2026 Buick Envision car, priced at $45,090
2026 Buick Envision
new
Ebony Twilight Metallic exterior
Automatic
All-wheel Drive
new 2026 GMC Sierra 1500 car, priced at $57,145
2026 GMC Sierra 1500
new
Sterling Metallic exterior
Automatic
Four-wheel Drive
used 2016 Chevrolet Camaro car, priced at $24,752
2016 Chevrolet Camaro
used
Silver Ice Metallic exterior
Automatic
Rear-wheel Drive
used 2023 Chevrolet Silverado 1500 car, priced at $35,455
2023 Chevrolet Silverado 1500
used
Dark Ash Metallic exterior
Automatic
Rear-wheel Drive