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Edwin Chan
Edwin Chan at Tom Clark Auto Park

Edwin Chan | Page 26

Assistant Service Manager

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.8
411 Reviews
4.8

411 Reviews

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411 Reviews of Edwin Chan

May 22, 2024

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Employee Rating

Samantha Oliphant gave me Excellent Customer Service. She took very good care of me and my 2019 Buick. More

by rosalindemilyadair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Oliphant

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May 24, 2024

Tom Clark Auto Park responded

Thank you, Rosalind, for recognizing Samantha's excellent customer service when you visited us at James Wood Chevrolet Denton. We are thrilled to hear that you had a great experience with your 2019 Buick. We look forward to welcoming you back in the future or feel free to share your positive experience with others. Sincerely, James Wood AutoPark Management | 940-591-9663

May 20, 2024

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Employee Rating

Nice waiting room and building. All surrounding areas were well and clean. Easy to schedule. More

by donaldjohnmeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wendy Deter , Sheldon Jeffcoat

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May 22, 2024

Tom Clark Auto Park responded

Thank you for sharing your positive experience with James Wood Chevrolet Denton. We appreciate your kind words about our waiting room, building, and scheduling process. We look forward to assisting you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

May 18, 2024

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Employee Rating

The service was quick and precise as I needed it . Advisor was very friendly and answered my questions that I may have had. More

by j_rowland3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Eison , Jared Laska

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May 21, 2024

Tom Clark Auto Park responded

Thank you for your kind words. We're delighted that you had a positive experience with us at James Wood Chevrolet Denton. Our team takes pride in providing quick and precise service along with friendly and informative assistance. We appreciate your feedback and look forward to serving you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

May 11, 2024

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Employee Rating

Received excellent care for my 2017 chevy spark. Waiting area was comfortable. Spark was ready as promised on time. More

by E.BOWMAN1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 14, 2024

Tom Clark Auto Park responded

Thank you for sharing your positive experience with James Wood Chevrolet Denton! We are delighted to hear that you received excellent care for your 2017 Chevy Spark and that you found our waiting area comfortable. We appreciate your feedback and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

May 10, 2024

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Employee Rating

Thank you Edwin for all your help and kindness. You are a blessing to work with. More

by mrsdlcooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 13, 2024

Tom Clark Auto Park responded

Thank you for your kind words, Mrs. Cooper! We're delighted to hear about your positive experience with Edwin at James Wood Chevrolet Denton. We appreciate your business and look forward to serving you again in the future. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

May 10, 2024

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Employee Rating

We have written personal checks for our past vehicles. We are retiring in our 70 their has to be A way to checkout personal checking. We had to get a room and stay overnight when. The wire was oked More

by e98749
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Buckhanan

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May 14, 2024

Tom Clark Auto Park responded

Thank you for sharing your experience with us. We understand that dealing with personal checks can sometimes be challenging, especially during retirement. We appreciate your feedback and want to make the process as convenient as possible for you. Please feel free to reach out to us directly so we can discuss this with you. We value your business and hope to provide you with a seamless experience in the future. Thank you for choosing James Wood Chevrolet Denton. Sincerely, James Wood AutoPark Management | 940-591-9663

May 05, 2024

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This dealership has been excellent in service and has exceeded expectations. I have no fear trusting them with all of my service needs. More

by jordanpaul.anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: BJ Worley, Gavynn Norris

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May 08, 2024

Tom Clark Auto Park responded

Thanks for this awesome review, Jordan! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, James Wood AutoPark Management | 940-591-9663

April 30, 2024

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Employee Rating

Outstanding service. ....good job Edwin chan is aways outstanding to work with . good job Edwin More

by Nlburgess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 02, 2024

Tom Clark Auto Park responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Edwin does for James Wood Chevrolet Denton and our customers. Hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

April 29, 2024

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Employee Rating

Ryan Unver was honest and efficient, along with great service from Juan Olivares, both of these individuals displayed great customer service More

by arielspits
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Unver, Juan Olivares

Print
May 02, 2024

Tom Clark Auto Park responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, James Wood AutoPark Management | 940-591-9663

May 04, 2024

arielspits responded

I dont know why it only posted 4 stars i meant for it to be 5 stars. This car buying experience was definitely a 5 star experience who needs Sewell when you have Ryan Unver on staff and Mr. Olivares. These to gentleman are a prime example of customer service at its besr. Mr. James Wood, would have been proud of these 2 representing his cimpany.

April 26, 2024

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Employee Rating

Everything went just great and it took less time than expected and I really appreciate the car wash. More

by LOUELLEN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 29, 2024

Tom Clark Auto Park responded

We are glad to hear you enjoyed your recent visit to our service department. At James Wood Chevrolet Denton we believe clean cars make happy customers and are pleased to hear you appreciated your car wash! Sincerely, James Wood AutoPark Management | 940-591-9663

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