Edwin Chan
Edwin Chan at Tom Clark Auto Park

Edwin Chan | Page 25

Assistant Service Manager

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.8
388 Reviews
4.8

388 Reviews

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388 Reviews of Edwin Chan

April 14, 2024

Dealership Rating
Employee Rating

I was there this past Saturday for oil change! Like always the quick turnaround was fast and relaxing while I waited in the lobby area! More

by HENRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Tom Clark Auto Park responded

Thanks for your perfect review, Henry! We're glad to hear that our team was quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, James Wood AutoPark Management | 940-591-9663

April 10, 2024

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Arranged to have my wife's BMW oil changed at James Wood AutoPark since I've had such good service on my Chevy SUV. She was initially told upon arrival that they probably did not have the oil or filter to More

by THAD6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2024

Tom Clark Auto Park responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

April 06, 2024

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Employee Rating

James Woods Auto Park is top notch! They take care of their clients and go the extra mile to ensure that you never leave unsatisfied. Thank you Chase, Chris, and the whole crew!!!! More

by Nicki Mason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2024

Tom Clark Auto Park responded

At James Wood Chevrolet Denton, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, James Wood AutoPark Management | 940-591-9663

April 05, 2024

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Employee Rating

Service is always outstanding. Edwin is a true professional. Always takes care of me, keeps me informed of progress. More

by MMESTAS6
Recommend Dealer
Yes
Apr 08, 2024

Tom Clark Auto Park responded

Thank you for writing about your visit with us! We are happy to hear that Edwin was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, James Wood AutoPark Management | 940-591-9663

April 04, 2024

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Everyone was very friendly and helpful and the oil change was completed in a timely fashion. More

by DRAKESNANA1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tim Wilkins

Apr 05, 2024

Tom Clark Auto Park responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, James Wood AutoPark Management | 940-591-9663

March 19, 2024

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Employee Rating

Yesterday was fine, only an oil change. In the past they have not told me the truth, but I did not see any of the old technicians yesterday. I was so unhappy with them I purchased tires fro More

by JILLSBRIDGES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scotty Rice, Ronnie Eison, Mike Belew , Sheldon Jeffcoat

Mar 21, 2024

Tom Clark Auto Park responded

We appreciate the time you took out of your day to provide this feedback, Jill. At James Wood Chevrolet Denton, our goal is to provide nothing short of a 5-star experience for all our customers. Please get in touch with us at your earliest convenience so we can learn more about your visit. Thank you! Sincerely, James Wood AutoPark Management | 940-591-9663

March 16, 2024

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I really appreciate that they have walk in service for oil changes. I was able to call, arrive within an hour and get my vehicle serviced. More

by ANVERLYLASTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2024

Tom Clark Auto Park responded

Thank you for the kind words, Anverly. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At James Wood AutoPark, we value our customers and we look forward to seeing you down the road. Sincerely, James Wood AutoPark Management | 940-591-9663

March 09, 2024

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Employee Rating

Good Customer service and was told an accurate time of when my car would be completed. Good friendly service More

by EDDIE122455
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 12, 2024

Tom Clark Auto Park responded

We cannot thank you enough for this glowing review of our service center, Eddie! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

March 08, 2024

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Employee Rating

Strongly recommend Edwin Chan, very professional employee. Will definately return for repairs and any other repair service we may need for our vehicles. More

by SANCHEZ LINDA
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 11, 2024

Tom Clark Auto Park responded

Linda, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing James Wood Chevrolet Denton for your vehicle needs. Sincerely, James Wood AutoPark Management | 940-591-9663

March 08, 2024

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Employee Rating

They took care of my needs in a shorter time that I thought I would have to be there. Great job More

by dhargesheimer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2024

Tom Clark Auto Park responded

We are so glad we could take care of all of your needs at James Wood Chevrolet Denton. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, James Wood AutoPark Management | 940-591-9663

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