Edwin Mercedes | Page 35

Straightforward no nonsense purchase I went to this dealer based on a coworkers recommendation. He referred me to Edwin. However, Edwin was on vacation... However, Edwin sent me to James. I went to this dealer based on a coworkers recommendation. He referred me to Edwin. However, Edwin was on vacation... However, Edwin sent me to James. James was terrific. Very friendly. Straightforward. Knowledgable. And fast. I leased a 2016 SQ5 for a tremendous price... Other dealers weren't even close to what they offered. I was out of there in about 2 hours. I didn't get any of the "typical" dealer tactics. Can't wait to do it again in 3 years. Thank you for a wonderful experience. I love my Audi so far. More

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Happy Happy 2 Time Customer. Audi Meadowlands is FANTASTIC! Anyone can sell you something once. The real trick is to have a customer who wants to return and buy from you again!! That is the case at Audi Meado Anyone can sell you something once. The real trick is to have a customer who wants to return and buy from you again!! That is the case at Audi Meadowlands only it’s not a trick. They do it with ease, by offering you great value, a no nonsense approach, and good old-fashioned, best in class, customer service. In 2012 Edwin Mercedes was my salesperson and he and the team at Audi Meadowlands won my business with a beautiful Q5 Premium Plus at a lease price over $100 less per month than my local Audi dealer, 30 minutes down the road. In the 3 years I owned the car Edwin and the service department were there for me when two minor challenges of my own doing presented, and they went the extra mile for me when they didn’t really have to. Fast forward 3 years later to May of 2015, and the dealership calls me in to get out of my lease 4 months early to take advantage of some great pricing and some owner loyalty offers. Edwin is now the Sales Manager, and Marilyn Tedesco is my salesperson. I walk into the dealership and I’m greeted like an old friend or a family member, and I walk out with a car with a sticker price $5,000 higher than the vehicle I brought in and my payments are LESS! On top of that, they found the car in the color combination we wanted, 400 miles away near Buffalo, NY and had the car trailered in for us at no extra charge. Oh and did I mention, just like the car I leased from them in 2012, my new car came with a FULL TANK OF GAS!! My wife and I love this dealership, and never get the feeling we’re being “sold”. The staff is genuine and they all care about the customers. A few words about Marilyn Tedesco, and Alex Kyriakou: First off, don’t be fooled by this young woman who looks like she just graduated college. She’s a car business veteran, and long time employee of Benzel Busch who knows more about cars than half the “sales guys” I’ve met at other dealerships. Sweet, helpful, and a total pleasure to deal with, she’s older and wiser than she looks and if you’re lucky enough to work with her, grab the opportunity, you wont be disappointed. Today, we met Alex Kyriakou who was covering for Marilyn who could not be at the dealership when we were picking up our car. He took care of all the paperwork, including speaking with my insurance company to add the new Q5 and deleting the old Q5 from my policy, ending my old lease, and showing us a few new features on the new vehicle. He helped us sync both my cell phone and my wife’s cell phone with the Bluetooth and Audi MMI system, and showed us how to work the new and improved Navigation. He even programming my home address and the dealerships address to get us started. Annie in the finance department made easy work of the paperwork and after about half a dozen autographs had us on our way. Quick, easy, and simple as it should be. Benzel Bush and Audi Meadowlands are a “Class Act”, and I’m thrilled to now call myself a repeat customer. More

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Great experience! Everyone at Audi Meadowlands was extremely friendly, knowledgeable and helpful. They take the time to get to know you so they can place you in the bes Everyone at Audi Meadowlands was extremely friendly, knowledgeable and helpful. They take the time to get to know you so they can place you in the best car for you for the best price possible. They are very willing to work with you and your budget and the most important thing to them is to make you happy. I would highly recommend this dealership! More

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The ultimate car buying experience I have never been so happy or well taken care of throughout the car buying process. From the minute I walked in- the lovely receptionist to the ultima I have never been so happy or well taken care of throughout the car buying process. From the minute I walked in- the lovely receptionist to the ultimate purchase of a new Audi A3. Terry is a terrific, efficient and honest salesperson and I would highly recommend anyone looking for an Audi go and meet Terry at the Secaucus location. We carefully looked at and went through all possibilities for my lifestyle and I am thrilled with my choice, my new car and will be happy to buy another Audi from Terry in the future. More

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Best Car Buying Experience I Ever Had It was a pleasure dealing with Meadowlands Audi - friendly, non-aggressive selling from well informed sales dept. The first time I ever experienced s It was a pleasure dealing with Meadowlands Audi - friendly, non-aggressive selling from well informed sales dept. The first time I ever experienced such a pleasant atmosphere from a car dealership. My entire purchase from start to finish was calm and dignified. The most professional personnel I ever has the pleasure of working with. Thomas Nehme was great. More

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BEST dealership I've ever dealt with !!! I leased a 2015 Audi A3 from Audi Meadowlands and could not be more pleased. I initially spoke to Simone Morejon, who put me in contact with salesman I leased a 2015 Audi A3 from Audi Meadowlands and could not be more pleased. I initially spoke to Simone Morejon, who put me in contact with salesman Richard Barbalat. Both were extremely professional, courteous, and knowledgeable. Prior to contacting the dealership, I had a set lease price in mind and did not want to deal with any haggling. Let me just say that I drove away in a new A3 with a feeling of confidence since I had gotten a deal that was way below what I expected to pay. If you are looking for a dealership that is straight forward and will give you the best price possible, then Audi Meadowlands is the dealership to go to !!! More

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Best I've ever dealt with I have purchased over 7 cars throughout my adult life and Audi meadowlands has perfected the experience. Edwin Mercedes and his team are far beyond an I have purchased over 7 cars throughout my adult life and Audi meadowlands has perfected the experience. Edwin Mercedes and his team are far beyond anyone else and that's why this is my second vehicle with him. You cannot go anywhere else if you want the best: More

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Best Audi Dealer in Area By Far, Shop here FIRST and last!!! Second Audi acquired from this dealer and this experience was just as fantastic as past. James Erlikh is very knowledgeable about cars and helped to Second Audi acquired from this dealer and this experience was just as fantastic as past. James Erlikh is very knowledgeable about cars and helped to finalize order. James and Edwin, my sales person 3 1/2 years ago, worked together to provide me with a very good and fair deal for both of us. James also searched and found the exact vehicle that I wanted and they were able to get it from another dealer so I didn't have to wait the 3 months for delivery. Alex did a great job in delivering my car and walking through the changes. Even their finance person was very nice to deal with. Only dealer that I have been to, twice now, that was a pleasant experience versus feeling you got taken a bit. Big difference from other Audi nearby dealer who quoted me a number higher than that on Audi's website, didn't give me Audi loyalty credit, wouldn't provide specific deal information, only let me test drive the vehicle 2 miles and not on highways, and tried to sell only their inventory telling me at least 3 months to get the car set up the way I wanted. I couldn't wait to get out of this dealership it was such a bad experience overall. More

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Great, Professional and Efficient Edwin, Yvonne and Tim – in no specific order, are all consummate professionals and a pleasure to conduct business with. It was a seamless transition Edwin, Yvonne and Tim – in no specific order, are all consummate professionals and a pleasure to conduct business with. It was a seamless transition to our new vehicle and service with a smile. Thank you again. More

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I've had the opportunity of buying several Audi vehicles and all of them have been from Audi Meadowlands. Many reasons could explain that, among them the staff at the facility are the best, nice, f vehicles and all of them have been from Audi Meadowlands. Many reasons could explain that, among them the staff at the facility are the best, nice, friendly, willing to help at any time, but the best of all is my salesperson, Edwin Mercedes whom I call him "El fuerte" which in English is translated to "The Strong", he' ll do anything is in his hands (will go further if necessary) to help you with all your needs for your Audi vehicle, from the buying process to the post acquisition, meaning that he won't stop helping you in the most friendly and honest way even after you long bought the car. He is the best at Audi and probably among all the Audi Dealers, I recommend that CEO Audi of America takes into consideration the profesionality, friendliness and capacity of this person to spread it to other Dealers so the level of quality to our brand remains at only one level, SUPERIORITY among the luxury car segment. Audi needs to keep building such high quality, design, well built, cutting edge technology with THE BEST OF THE BEST QUATTRO SYSTEM, beautiful vehicles so our brand maintains its grow the way currently is undergoing, because by combining all of those factors and many other ones, people will continuosly fall in love with AUDI. As long as I have the Opportunity I will always buy my cars at Audi Meadowlands, of course, under the leadership of Edwin Mercedes, example of what every Audi Dealer should have for the excellence. CEO, VPs, GM and all other Audi representatives please learn and keep growing as my salesperson is doing. THANKs. More

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