Originally from New York City, grew up in Hudson County, father of three and one English Bulldog named Lilly. Enjoy spending time with the family. Occasionally enjoy a nice cigar and a good bottle of red wine. Love what I do and I am privileged to work with such a great group of people.
Read moreDealership Experience
14 yrs, 7 mos
Industry Experience
16 yrs, 8 mos
Languages Spoken
English
Spanish
359 Reviews
Write a Review359 Reviews of Edwin Mercedes
July 31, 2018
Great experience The whole team is terrific. From the time I came in to the point of picking up my car, they made everything comfortable, and easy to navigate. No stre The whole team is terrific. From the time I came in to the point of picking up my car, they made everything comfortable, and easy to navigate. No stress and very flexible. More
Other Employees Tagged: Alex Kyriakou , Joseph Choi
July 04, 2018
Thank you I received a vehicle that I actually loved without feeling all the pressure. Marilyn also helped me with my return and made the process easy given the I received a vehicle that I actually loved without feeling all the pressure. Marilyn also helped me with my return and made the process easy given the issues I had with the prior vehicle. Thanks again you were great! More
Other Employees Tagged: Marilyn Tedesco
April 09, 2018
Great customer service Thanks to the great customer service, I was able to lease the car of my dreams. Everyone was so nice and worked with me through the process to make it Thanks to the great customer service, I was able to lease the car of my dreams. Everyone was so nice and worked with me through the process to make it as easy as possible. More
Other Employees Tagged: George Vega , Joseph Choi, Christine Pham
March 17, 2018
Excellent, Stress-Free, No-Pressure Experience We had an amazing experience at Audi Meadowlands beginning to end. Edwin and Michael in sales and Christine in finance were straightforward and knowl We had an amazing experience at Audi Meadowlands beginning to end. Edwin and Michael in sales and Christine in finance were straightforward and knowledgeable. We felt comfortable throughout the experience. Everyone listened to our needs and was kind, accommodating, and helpful. This is the epitome of a wonderful car buying experience. We wholeheartedly recommend Audi Meadowlands to everyone considering an Audi in the New York / New Jersey area. Thank you for everything! More
Other Employees Tagged: Michael Boden , Christine Pham
February 27, 2018
Return a leased vehicle and lease a new vehicle. My sales person Alex Kyriaukou is awesome! He helped me select a vehicle that was "just right" for me. He answered all of my questions and was both pr My sales person Alex Kyriaukou is awesome! He helped me select a vehicle that was "just right" for me. He answered all of my questions and was both professional and personable. All of the apprehension I felt in completing this transaction was buffered by his ability to assure me that "everything would be ok". I really appreciate the quality level of service I received. More
Other Employees Tagged: Alex Kyriakou
February 17, 2018
Amazing experience My experience was beyond my expectations. The staff is incredible. Manny was great. Here they go out of their way to help you out. We actually left wi My experience was beyond my expectations. The staff is incredible. Manny was great. Here they go out of their way to help you out. We actually left with a better deal than the one I was expecting. The managers were outstanding. I strongly recommend Meadowlands Audi More
December 28, 2017
never been disappointed in the service department Yvonne has always been extremely professional and friendly. vehicle is always done on time and returned cleaner that when I dropped it off. Great deal Yvonne has always been extremely professional and friendly. vehicle is always done on time and returned cleaner that when I dropped it off. Great dealership More
Other Employees Tagged: Yvonne Yulan
November 30, 2017
Third Time Still a Charm Have had 6 Audi's and acquired the last three through James and Edwin. Am a repeat customer for simple reason that I get a fair deal without a lot of Have had 6 Audi's and acquired the last three through James and Edwin. Am a repeat customer for simple reason that I get a fair deal without a lot of haggling, and they also have always provided insightful option/configuration advice. They don't try to sell just current inventory, like the other local Audi dealer does, but will search for the car you want or help you order it. This car was ordered and they showed a lot of patience as I anxiously awaited the car's arrival and delivery. Highly recommend this team as you will not be wasting valuable time, as I used to with the other Audi dealer. More
Other Employees Tagged: James Erlikh
November 06, 2017
Excellent Purchase Experience We were very pleased with our experience at Audi Meadowlands. Edwin Mercedes was our initial point of contact and Alex was assigned as our sales rep. We were very pleased with our experience at Audi Meadowlands. Edwin Mercedes was our initial point of contact and Alex was assigned as our sales rep. Alex was a pleasure to work with in purchasing the vehicle, as well as Annie who handled the financial end of the purchase as well as the service warranties. Every step went smoothly and our purchase was complete in no time. Both Alex and Annie were very knowledgeable and pleasant. It was well worth the one hour trip to visit this dealership -- it is an incredibly well run machine with excellent customer service being their utmost objective. More
Other Employees Tagged: Alex Kyriakou , Annie Hagenbush
September 03, 2017
Soecial Offer: Bait and switch con job I would never do business with a horrible dealership like Audi Meadolands. Total bait and switch. I loved how on Friday at 11:00 am their crack inter I would never do business with a horrible dealership like Audi Meadolands. Total bait and switch. I loved how on Friday at 11:00 am their crack internet sale rep sends me am email with the exact lease deal that I wanted and indicating that they had the car on the lot (even giving me the color) that matched the deal only for me to arrive at my stated appointment the very next morning to sign for that vehicle (less 24 hours later) to be given a line of crap by their saleswomen that somehow that vehicle was given to a 9/11 charity (nice touch there as I guess baby cancer would have seemed even more fake) and that the only vehicle available from their dealership would have to be a more expensive car with added $5,000 in lease payments. A total waste of my time in a crude insult to my intelligence. More
Other Employees Tagged: Marilyn Tedesco , Michelle Brady