Edwin Thalhammer
Edwin Thalhammer at Lexus of Arlington

Edwin Thalhammer

Service Advisor

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

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4.6
190 Reviews
4.6

190 Reviews

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190 Reviews of Edwin Thalhammer

September 11, 2025

Dealership Rating
Employee Rating

Worst service department and useless finance dept! I would never go back! Please buyers beware More

by Nay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

July 27, 2024

Dealership Rating
Employee Rating

It’s always a pleasure to do business with Lexus of Arlington!! And love your coffee!! More

by Charmenator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 05, 2024

Lexus of Arlington responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 14, 2024

Dealership Rating
Employee Rating

this is the best place to get away even when you're waiting for service. I can golf and watch a movie. The arcades need to be fixed but all and all I love every time I visit. More

by djdre3000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2024

Lexus of Arlington responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 04, 2024

Dealership Rating
Employee Rating

Always a pleasant experience. Professional in all aspects. Our Lexus has 150k miles and feel confident Arlington Lexus will ensure we have many more during miles. More

by hobojay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2024

Lexus of Arlington responded

Hi, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Lexus of Arlington

June 16, 2024

Dealership Rating
Employee Rating

Always treated in a professional yet friendly manner. We are a returning customer for many years. More

by bjsmitty
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

June 15, 2024

Dealership Rating
Employee Rating

Treated with courtesy and professionalism Advisor was truthful and helpful Progress of service was emailed to me and the service was completed on time. The service team was terrific from start to fini More

by Michael S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victor Aguilar , Mr Benson

May 14, 2024

Dealership Rating
Employee Rating

They were thorough in their service and the detailing was excellent. All members of the group aim to please and help communicate with you. More

by jackathy75
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

May 13, 2024

Dealership Rating
Employee Rating

Friendly and excellent customer service. Clean and comfortable environment. Nice people to do business. Thank you for your service. More

by Bayasgalan Badarch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 20, 2024

Dealership Rating
Employee Rating

Service was prompt courteous thoughtful detailed accurate. I was appraised of progress periodically. Service was completed sooner than promised. Service cost less than estimated. More

by Fuck3rdPartiesWhoWantMyEmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 12, 2024

Dealership Rating
Employee Rating

Very Polite, Clean, and on time with scheduled pick-up, and knowledgeable. Will definately be back More

by goczeski
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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