Edwin Thalhammer
Edwin Thalhammer at Lexus of Arlington

Edwin Thalhammer | Page 19

Service Advisor

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

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4.4
190 Reviews
4.4

190 Reviews

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190 Reviews of Edwin Thalhammer

December 02, 2021

Dealership Rating
Employee Rating

Great service ultra friendly great job loved Enjoyed the Great service ultra friendly great job loved Enjoyed the free soda and snacks what else Cann I say perfecto More

by WEND.I678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Prondzinski, Haresh Trivedi, Lori Devega, Josie Garcia, Julianna Uriostequi , Tony Coyoc, Brenda Ramirez, Elena Soriano, Dakota Younglove

Dec 03, 2021

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

December 01, 2021

Dealership Rating
Employee Rating

Friendly and helpful staff. Explained work to be completed and communicated thoroughly. Very professional and pleasant experience More

by tleoni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi, Lori Devega

Dec 01, 2021

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 20, 2021

Dealership Rating
Employee Rating

In time, very professional responding good attention nice atmosphere teams are very good and positive thanks More

by DAWNTES18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 20, 2021

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Dawn. We look forward to having you as one of our valued customers for years to come.

November 19, 2021

Dealership Rating
Employee Rating

Eddie B sold me a beautiful new Lexus last weekend! Such a great experience! Eddie was patient, supportive, and one of the best sales people I have had the pleasure of working with! More

by EWKA08
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edward Bijou, Igor Zigic , Yegor Azarov

Nov 19, 2021

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. Edward and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 14, 2021

Dealership Rating
Employee Rating

Just purchased a second vehicle from Lexus of Arlington. Both were bought from the most awesome sales person I have ever met! Eddie is such a sweetheart, is extremely patient, and really wants you to love y More

by IrenkaP
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edward Bijou , Yegor Azarov

Nov 14, 2021

Lexus of Arlington responded

Here at Lexus of Arlington, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your 2nd experience working with Edward, and it was a pleasure having you at the dealership. We appreciate your review!

November 08, 2021

Dealership Rating
Employee Rating

The car looks great and it appears to run fine. However, when I got home I noticed the hatchback area was not cleaned or vacuumed. The seats were up and that area went unnoticed. Also, I wish Peter was t More

by Mary Ann
Recommend Dealer
Yes
Nov 09, 2021

Lexus of Arlington responded

Mary Ann, We are very happy to hear Peter provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 03, 2021

Dealership Rating
Employee Rating

Everyone at this dealership is helpful and very professional. I have gotten 7 cars from this dealership More

by DSILVERSTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcin Ajdukiewicz, Mark Silverston , Emily Garcia

Nov 04, 2021

Lexus of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

November 03, 2021

Dealership Rating
Employee Rating

Great service department great staff as well as very quick The best service department in the area More

by cfigler2779
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2021

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 03, 2021

Dealership Rating
Employee Rating

I did not find my service consultation helpful. I felt like I was a disappointment because I was not a huge money maker. My service manger was very dismissive and did not listen to my needs or desires for More

by Amytvinyard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2021

Lexus of Arlington responded

Thank you for your review, Amy. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly.

November 01, 2021

Dealership Rating
Employee Rating

There service is awesome👍👍👍, I'm goin to tell to my friends about their service. More

by DBACHICAGO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Nov 02, 2021

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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