Edwin Thalhammer
Edwin Thalhammer at Lexus of Arlington

Edwin Thalhammer | Page 15

Service Advisor

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

Contact Me
4.4
190 Reviews
4.4

190 Reviews

Write a Review

190 Reviews of Edwin Thalhammer

March 09, 2022

Dealership Rating
Employee Rating

I like going to Lexus of Arlington They always treat me well and with respect and explain to me what is needed to be done in order to properly maintain my vehicle 🚗.I respect their judgment and usually ac More

by PAMELASUE51
Recommend Dealer
Yes

Other Employees Tagged: Marcin Ajdukiewicz, Lori Devega , Yegor Azarov, Tony Coyoc

Mar 10, 2022

Lexus of Arlington responded

Pamela, Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 06, 2022

Dealership Rating
Employee Rating

I am always impressed with the service I receive at Lexus. My service man, Ed is awesome…. Highly recommend your dealership. Dawn Fendt More

by Dawner32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 07, 2022

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Ed delivered such a great experience!

March 04, 2022

Dealership Rating
Employee Rating

Disappointed waited almost 2 hrs for an oil change with an appointment dem like the service waited so long to write up paper work More

by LOY.MAGSINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 22, 2022

Lexus of Arlington responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Mar 10, 2022

Lexus of Arlington responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

March 03, 2022

Dealership Rating
Employee Rating

Good Service Service desk people very helpful professional friendly Work done with out appointments good job More

by BOMI0818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2022

Lexus of Arlington responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

March 01, 2022

Dealership Rating
Employee Rating

Terrible service in sales and service. Staff seem to be very confused and create miscommunication within them self More

by saad hassan
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Vladamir Tanev , Tony Coyoc, Rashard Grant

Mar 01, 2022

saad hassan responded

Terrible customer service. I found the rite car but did not find the Lexus experience from anyone in the team

March 01, 2022

Dealership Rating
Employee Rating

Service is quick and efficient. Service representative are friendly, polite and knowledgeable. Waiting area is spacious with many different seating areas. More

by CELENEPH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 01, 2022

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 28, 2022

Dealership Rating
Employee Rating

Ed was great with explanation of charges and service recommendations. I would like to see more valuable coupons in the future. More

by VSELEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 01, 2022

Lexus of Arlington responded

We appreciate your business and our team looks forward to serving you again soon!

February 22, 2022

Dealership Rating
Employee Rating

Good service and service rep Ed was great. However, timeliness of the oil change could of been a bit better More

by phoonk29
Price
Recommend Dealer
Yes
Feb 22, 2022

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that Edwin had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

February 21, 2022

Dealership Rating
Employee Rating

Ed over at Lexus Arlington heights has provided the best service I’ve ever had More

by Seansmile01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 22, 2022

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ed always mets your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

February 21, 2022

Dealership Rating
Employee Rating

Great service…! I would recommend this dealership for their sales and service. They took excellent care of my car and answer all my questions. More

by barbara_levin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 22, 2022

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Barbara, and look forward to your next visit.

...
15
...

Dealership Inventory (193 Vehicles)

used 2017 Audi Q7 car, priced at $13,495
2017 Audi Q7
used
Florett Silver Metallic exterior
Automatic
All-wheel Drive
new 2026 Lexus GX 550 car, priced at $87,705
2026 Lexus GX 550
new
Atomic Silver exterior
Automatic
Four-wheel Drive
used 2022 Chevrolet Blazer car, priced at $25,995
2022 Chevrolet Blazer
used
Black exterior
Unknown
All-wheel Drive
used 2020 Chevrolet Equinox car, priced at $13,295
2020 Chevrolet Equinox
used
Chocolate Metallic exterior
Automatic
Front-wheel Drive
new 2026 Lexus RX 350 car, priced at $67,334
2026 Lexus RX 350
new
Cloudburst Gray exterior
Automatic
All-wheel Drive
used 2026 BMW X7 car, priced at $77,495
2026 BMW X7
used
Brooklyn Grey Metallic exterior
Automatic
All-wheel Drive