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Edwin Thalhammer

Overview Reviews (190) Inventory (186)

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Edwin Thalhammer

Edwin Thalhammer | Page 14

Service Advisor

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

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4.4

190 Reviews

Overview Reviews (190) Inventory (186)

4.4

190 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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190 Reviews of Edwin Thalhammer

April 08, 2022

Dealership Rating

Employee Rating

I had a great service experience with Ed at the Lexus dealership! Highly recommend for all your service needs. dealership! Highly recommend for all your service needs. More

by dmcclaney

Verified Customer

Recommend Dealer

Yes

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Apr 10, 2022 -

Lexus of Arlington responded

Thank you for your review and kind words for Ed. We appreciate your business and our team looks forward to serving you again soon!

April 08, 2022

Dealership Rating

Employee Rating

Pre pandemic it was awesome. But seemed to be going I. The wrong direction until my last visit Haresh made it delightful! But seemed to be going I. The wrong direction until my last visit Haresh made it delightful! More

by DAWNQUIN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Haresh Trivedi, Lori Devega

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Apr 10, 2022 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad Haresh delivered such a positive experience, and we hope to see you again!

April 05, 2022

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Employee Rating

Great service department and cool amenities while you wait. Love the play place for kids ! wait. Love the play place for kids ! More

by Chase

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 06, 2022 -

Lexus of Arlington responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 04, 2022

Dealership Rating

Employee Rating

Quick, professional service was provided with timely updates. Ed was very courteous and efficient. Loaner vehicle was very clean. updates. Ed was very courteous and efficient. Loaner vehicle was very clean. More

by Dcronin123

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 05, 2022 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

March 31, 2022

Dealership Rating

Employee Rating

Great service team! I have been very well taken care of by the service team and this has helped after I had trouble with the sales team at this dealership . I have been very well taken care of by the service team and this has helped after I had trouble with the sales team at this dealership . More

by s.zirkel

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Apr 01, 2022 -

Lexus of Arlington responded

Congratulations on your new vehicle! We are so glad that Edwin had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

March 29, 2022

Dealership Rating

Employee Rating

My service guy suggested the items needed very well I was happy with service received. Thanks was happy with service received. Thanks More

by DPROSPERI

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 30, 2022 -

Lexus of Arlington responded

We appreciate your business and our team looks forward to serving you again soon!

March 22, 2022

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Employee Rating

As always, Lexus of Arlington goes the extra mile to ensure your vehicle is in top shape, and they are always helpful in providing guidance to ensure you maintain your vehicle properly! ensure your vehicle is in top shape, and they are always helpful in providing guidance to ensure you maintain your vehicle properly! More

by AaronS

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Haresh Trivedi, Kamil Wojcik, Josie Garcia , Yegor Azarov

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Mar 23, 2022 -

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 18, 2022

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Employee Rating

Service was wonderful and car was Immaculately detailed, cleaner than when I purchased vehicle. Great experience! cleaner than when I purchased vehicle. Great experience! More

by caseyswanson

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Lori Devega

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Mar 19, 2022 -

Lexus of Arlington responded

Thank you, Casey! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

March 11, 2022

Dealership Rating

Employee Rating

Very friendly and patient staff. I was in a work phone call when he wanted to confirm with me on next repair step. He waited for 10min before we could talk. I was in a work phone call when he wanted to confirm with me on next repair step. He waited for 10min before we could talk. More

by CRUZ0816

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 14, 2022 -

Lexus of Arlington responded

March 11, 2022

Dealership Rating

Employee Rating

Ed in service was incredibly patient and helpful in resolving my issues. He reviewed the history around my repair and stepped up to make it right. resolving my issues. He reviewed the history around my repair and stepped up to make it right. More

by T_aumann

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Haresh Trivedi

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Mar 14, 2022 -

Lexus of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

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