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Efrain Hidalgo

Overview Reviews (12) Inventory (135)

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Efrain Hidalgo

Parts Associate

Germain Mazda West

1345 Automall Parkway
Columbus, OH 43228

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5.0

12 Reviews

Overview Reviews (12) Inventory (135)

Dealership Experience

1 yr

Industry Experience

4 yrs

Languages Spoken

Spanish

5.0

12 Reviews

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12 Reviews of Efrain Hidalgo

July 01, 2025

Dealership Rating

Employee Rating

Easy to schedule appointments. Excellent customer service, with prompt and timely service upon arrival. Very comfortable waiting area. Excellent customer service, with prompt and timely service upon arrival. Very comfortable waiting area. More

by SCLEVENGE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jolie Carroll

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Jul 02, 2025 -

Germain Mazda West responded

Thank you for sharing your experience! We're delighted to hear that our team at Germain Mazda West provided excellent customer service and a comfortable waiting area. We look forward to serving you again in the future!

July 01, 2025

Dealership Rating

Employee Rating

Great environment. Very satisfied with the service I have received at this point. Look forward to future experiences. Very satisfied with the service I have received at this point. Look forward to future experiences. More

by JLSHAH2010

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Skyler Pollock, Ron Pineda, Jolie Carroll

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Jul 02, 2025 -

Germain Mazda West responded

Thank you for the positive feedback! We're happy to hear you're satisfied with your experience at Germain Mazda West. We look forward to serving you again in the future!

June 29, 2025

Dealership Rating

Employee Rating

Once the part was in stock, the replacement was surprisingly quick. I was expecting a day or two. surprisingly quick. I was expecting a day or two. More

by RONALDHILL

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Efrain Hidalgo

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Jul 02, 2025 -

Germain Mazda West responded

We're happy to hear that your Germain Mazda West experience was a smooth success, Ronald! Safe travels!

June 28, 2025

Dealership Rating

Employee Rating

They were friendly and fast . I will recommend some friends to try Mazda. It’s my first time using Mazda I will recommend some friends to try Mazda. It’s my first time using Mazda More

by DBAICHAH

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kyra Kanicki, Jolie Carroll

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Jul 01, 2025 -

Germain Mazda West responded

We're thrilled to hear that your first experience with Germain Mazda West was a positive one! Thank you for recommending us to your friends. Enjoy the ride!

June 28, 2025

Dealership Rating

Employee Rating

Very warm welcome and accommodating me as well. They offered free snacks and coffee while waiting for the service maintence done. Good Job! They offered free snacks and coffee while waiting for the service maintence done. Good Job! More

by JDEELANDERO

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jolie Carroll

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Jul 01, 2025 -

Germain Mazda West responded

We're delighted to hear you felt welcomed and enjoyed the amenities at Germain Mazda West. Thanks for sharing your experience with us!

June 20, 2025

Dealership Rating

Employee Rating

Nice friendly atmosphere. The representative was nice and attentive to my needs. I would recommend this dealership The representative was nice and attentive to my needs. I would recommend this dealership More

by kenneth.voris

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jolie Carroll

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Jun 23, 2025 -

Germain Mazda West responded

Thank you for recommending Germain Mazda West! We're happy to hear that our team provided a friendly and attentive experience. We look forward to serving you in the future!

June 14, 2025

Dealership Rating

Employee Rating

Had oil leaking after having it serviced. Jolie was very helpful over the phone and they even brought my car back after it was fixed. Excellent service from everyone Jolie was very helpful over the phone and they even brought my car back after it was fixed. Excellent service from everyone More

by DRLIND525

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jolie Carroll

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Jun 16, 2025 -

Germain Mazda West responded

We're delighted to hear that Jolie and the Germain Mazda West team provided excellent service and resolved your issue promptly. Thank you for sharing your experience with us!

June 14, 2025

Dealership Rating

Employee Rating

I do not have anything specific to say about this dealer in particular thank you. in particular thank you. More

by KFRAZIER67

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Conor O'Leary, Jolie Carroll

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Jun 16, 2025 -

Germain Mazda West responded

Thank you for sharing your five-star rating of Germain Mazda West!

June 12, 2025

Dealership Rating

Employee Rating

Good services, very professional and king people. I’m very happy with them, going back for sure. I’m very happy with them, going back for sure. More

by JC

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ron Pineda

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Jun 13, 2025 -

Germain Mazda West responded

Thanks so much, JC. We look forward to your next visit to Germain Mazda West!

May 28, 2025

Dealership Rating

Employee Rating

Great knowledgeable staff that go above and beyond to accommodate customers! Not limited to the presentation of Mazda West, very clean, comfortable environment. Awesome well rounded experience.! I wil accommodate customers! Not limited to the presentation of Mazda West, very clean, comfortable environment. Awesome well rounded experience.! I will highly recommend Mazda West to friends and family! More

by BARBHURT1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ron Pineda

Report | Print

May 28, 2025 -

Germain Mazda West responded

Thank you for the glowing review! We're delighted to hear that our Germain Mazda West team provided an exceptional experience in a clean and comfortable environment. We appreciate your recommendation and look forward to welcoming your friends and family!

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Efrain Hidalgo

Parts Associate

Germain Mazda West

12 Reviews of Efrain Hidalgo

Dealership Inventory (135 Vehicles)

Had a great experience?Spread the word.

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