Efrain Hidalgo
Efrain Hidalgo at Germain Mazda West

Efrain Hidalgo | Page 2

Parts Associate

Germain Mazda West

1345 Automall Parkway
Columbus, OH 43228

Contact Me
4.9
33 Reviews

I’m a dedicated member of the Parts Department with five years of experience in the industry. I focus on helping customers and technicians find the right parts quickly and efficiently, with an emphasis on accuracy and dependable service.

Dealership Experience

1 yr, 10 mos

Industry Experience

4 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.9

33 Reviews

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33 Reviews of Efrain Hidalgo

November 22, 2025

Dealership Rating
Employee Rating

Checked out where my oil leak was at no cost and than made the decision not to have it fixed because of the expense. More

by richardlenyk
Recommend Dealer
Yes

Other Employees Tagged: Ron Pineda, Jo Carroll

Nov 24, 2025

Germain Mazda West responded

Richard, we're glad we could assist you with your oil leak at Germain Mazda West. Please don't hesitate to reach out if you need anything else in the future!

November 01, 2025

Dealership Rating
Employee Rating

We were kept in the loop every step of the way. They provided fair and knowledgeable service. Quick turn around. More

by nickw
Recommend Dealer
Yes

Other Employees Tagged: Ron Pineda

Nov 04, 2025

Germain Mazda West responded

Nick, we're thrilled you felt informed and well taken care of at Germain Mazda West. Thank you for your kind words!

September 29, 2025

Dealership Rating
Employee Rating

Great experience all the way through! !! I will return! Three cheers for your team at Mazda West! More

by ANEHENRICKS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Skyler Pollock, Jo Carroll

Oct 01, 2025

Germain Mazda West responded

Thank you for your confidence in Germain Mazda West, and for your business. We are grateful to have you as a customer!

August 14, 2025

Dealership Rating
Employee Rating

My best experience with Mazda was dealing with the service center at Mazda West, and Ron, along with his team. More

by Erich
Recommend Dealer
Yes

Other Employees Tagged: Ron Pineda

Aug 14, 2025

Germain Mazda West responded

Erich, thank you for sharing your experience with Ron and our service team! We appreciate your business and welcome you back to Germain Mazda West at any time. Safe travels!

August 07, 2025

Dealership Rating
Employee Rating

Always fast and great service with Germain Mazda West! Wouldn’t take my car anywhere else. More

by SPENCERSMITH0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Pineda, Jo Carroll

Aug 11, 2025

Germain Mazda West responded

Thanks so much, Spencer. We look forward to your next visit to Germain Mazda West!

August 02, 2025

Dealership Rating
Employee Rating

Good customer service, great communication. Honored my 90 day warranty when my AC went out. I will definitely recommend this dealership! More

by NUNAMTAM346
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Pineda, Eric Henry , Phill Erwin

Aug 05, 2025

Germain Mazda West responded

We’re so glad we could help at Germain Mazda West! Thanks for your recommendation!

July 27, 2025

Dealership Rating
Employee Rating

Everything was professional and l was kept informed. They all did a great job. Thank you More

by RANDGLUDWICK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Conor O'Leary, Jo Carroll

Jul 29, 2025

Germain Mazda West responded

Thanks for choosing Germain Mazda West and sharing your superb experience with our team!

July 21, 2025

Dealership Rating
Employee Rating

I always have the best experience at Germain Mazda West. They give great service and communication! More

by JCELLIOTT13
Recommend Dealer
Yes
Jul 22, 2025

Germain Mazda West responded

Thanks so much for the 5-star review of Germain Mazda West!

July 13, 2025

Dealership Rating
Employee Rating

Great service done in a timely manner. Took my car in for routine service and to investigate a clunking sound up front. They found that the bolts on the steering rack were loose. No add More

by gregory.s.blair
Recommend Dealer
Yes

Other Employees Tagged: Ron Pineda, Jo Carroll

Jul 14, 2025

Germain Mazda West responded

Gregory, we are happy to have earned your business! Thank you for choosing Germain Mazda West and for highlighting the great work of our team. See you next time!

July 06, 2025

Dealership Rating
Employee Rating

Pleasant staff, and they get you in and out in a timely manner. Would recommend More

by sdamm327
Recommend Dealer
Yes

Other Employees Tagged: Jo Carroll

Jul 07, 2025

Germain Mazda West responded

Thank you for recommending Germain Mazda West! Drive safe and take care!

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