Efrain Lopez
Efrain Lopez at Ken Garff Lexus of Santa Barbara

Efrain Lopez | Page 3

Service and Pars Manager

Ken Garff Lexus of Santa Barbara

350 Hitchcock Way
Santa Barbara, CA 93105

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4.8
51 Reviews
4.8

51 Reviews

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51 Reviews of Efrain Lopez

February 04, 2019

Dealership Rating
Employee Rating

Outstanding service I left something in my loaner car and was pleasantly surprised that it was found and ready for me to pick up within a couple of days. Thanks for find More

by Gretchen1014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Isaiah Figueroa

Feb 05, 2019

Ken Garff Lexus of Santa Barbara responded

Thank you for leaving us a review, Gretchen! We strive to give every customer the best experience possible, and we're so glad you noticed. We hope to see you back soon!

January 12, 2019

Dealership Rating
Employee Rating

Excellent customer service! Every time I get my car serviced here I’m pleasantly surprised by the extra things I get offered. The customer service by the service department alway More

by JH123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 15, 2019

Ken Garff Lexus of Santa Barbara responded

Thank you so much for the stellar review! We pride ourselves on our customer service, so we're so happy to hear that you had a great experience with us. Hope to see you back soon!

October 26, 2018

Dealership Rating
Employee Rating

The best service in town ! Thank you so much for accommodating my needs every time. The service is always amazing and I feel like I am the only customer they have. Thanks Rade More

by Radek123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 29, 2018

Ken Garff Lexus of Santa Barbara responded

We appreciate you Radek! Thank you for taking the time to leave this feedback. We are glad you enjoyed your time with us, and we hope to see you soon!

October 21, 2018

Dealership Rating

Great Service at DCH Lexus I have owned my first Lexus for two years. I've been very happy with the car and service I receive at this Santa Barbara car dealership. The employee More

by TheresaL
Recommend Dealer
Yes
Oct 22, 2018

Ken Garff Lexus of Santa Barbara responded

Thank you for the great review! We are so proud that we continue to provide you positive experiences and incredible vehicles. We appreciate your recommendation as well. Come again soon.

October 04, 2018

Dealership Rating
Employee Rating

Great sero Great service, really willing to go that extra mile to satisfy. Very nice people there. They make you feel comfortable while trying to purchase a vehi More

by Pwr888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Glauco Pergolizzi , Sam Tokhi

Oct 05, 2018

Ken Garff Lexus of Santa Barbara responded

We appreciate the 5-star review and hope that you’ll visit us again soon!

May 26, 2018

Dealership Rating
Employee Rating

Excellent service Excellent service from the service department Phuong always helpful and make every detail is handled correctly and i say thank you to all your me More

by Jearan61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phuong Pham

May 29, 2018

Ken Garff Lexus of Santa Barbara responded

Thank you for the excellent, 5-star review!

May 15, 2018

Dealership Rating
Employee Rating

Lexus buying experience What a truly nice Lexus dealership to visit and do business with. We were greeted at the door from both the sales consultant Tony Rucker and the GM A More

by Paris2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Rucker

May 17, 2018

Ken Garff Lexus of Santa Barbara responded

Thank you for the great, 5-star review! We're so happy to hear that Tony and Alex went above and beyond to make sure you were well taken care of during your sales visit. Enjoy your new car, and we look forward to seeing you again!

April 18, 2018

Dealership Rating
Employee Rating

Outstanding Service Once again DCH Lexus of SB has been outstanding in their service. Thank you to Efrain Lopez and his team, including all the mechanics (Tony Carbajal) More

by abarca805
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Carbajal

Apr 19, 2018

Ken Garff Lexus of Santa Barbara responded

Thanks for continuing to trust DCH Lexus of Santa Barbara with your business! We truly value your loyalty and appreciate your kind words about our team. Please let us know how we can help you with any future maintenance needs as they may arise.

February 19, 2018

Dealership Rating
Employee Rating

Excellent First Impression Having just moved to Central California was not sure what to expect with our maintenance visit, was extremely impressed with the service I received fr More

by Max123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 19, 2018

Ken Garff Lexus of Santa Barbara responded

Thank you for the excellent review of our dealership! I am so pleased our team could take care of you throughout the service process.

February 13, 2018

Dealership Rating
Employee Rating

Great Service I live a thousand miles away from Santa Barbara and drive west frequently. I need a CA Lexus dealer that I can count on, and DCH Lexus is excellent. More

by SBdreaming
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phuong Pham

Feb 14, 2018

Ken Garff Lexus of Santa Barbara responded

Thank you for the excellent review! We appreciate your kind words and recommendation. We look forward to your next visit with us!

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