Efrain Lopez | Page 4

Great service and support Took car in to replace airbag and they couldn't have been nicer gave us a new car loaner and picked our car up and returned it and it was a really goo Took car in to replace airbag and they couldn't have been nicer gave us a new car loaner and picked our car up and returned it and it was a really good job...thanks again More

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DCH Lexus of Santa Barbara Overall, the dealership has shown it's commitment to excellence. We had some missing parts issue but it was resolved promptly. I hope they keep it up. Overall, the dealership has shown it's commitment to excellence. We had some missing parts issue but it was resolved promptly. I hope they keep it up. More

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The best experience I had. They came out and picked up my car and left a loaner to drive in the mean time while my car was being serviced. There professional and courteo I had. They came out and picked up my car and left a loaner to drive in the mean time while my car was being serviced. There professional and courteous and will recommend it anyway. Thank you guys! More

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Phung was above and beyond.. He was the one whose taking care of my daughters car, when he was working on another DCH. We followed him and still being treated very well. He was the one whose taking care of my daughters car, when he was working on another DCH. We followed him and still being treated very well. More

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Wonderful Service, always accommodating! DCH Lexus of SB is so great to work with. I always work with Edward and he is really one of the best. He understands my needs and is always willing DCH Lexus of SB is so great to work with. I always work with Edward and he is really one of the best. He understands my needs and is always willing to accommodate my needs. I live my cars 80 miles from the dealership and Lexus will come pick up my car and deliver, while providing a loaner. I wouldn't take my vehicles anywhere else. I would highly recommend this dealership!!! Kitty More

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Totally and Completely Satisfied When you your check engine light comes on it's time for concern .... It's also time to visit DCH Lexus of Santa Barbara .... they came out and picked When you your check engine light comes on it's time for concern .... It's also time to visit DCH Lexus of Santa Barbara .... they came out and picked up my car and left a loaner to drive in the mean time. They accurately diagnosed my vehicle and fixed it in an efficient amount of time. Upon finishing the repairs they delivered the vehicle back to my home. I am totally and completely satisfied with the repair and service visit at DCH Lexus of Santa Barbara. Jesse A Mangham Jr. More

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Great Service DHS has consistently provided great service in both the sales and service departments. Both sales and service personnel are extremely helpful and effi DHS has consistently provided great service in both the sales and service departments. Both sales and service personnel are extremely helpful and efficient. Thank you. More

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Excellent Service This service department is top notch! They always going above and beyond to help you with all you needs. I will highly recommend them to everybody. This service department is top notch! They always going above and beyond to help you with all you needs. I will highly recommend them to everybody. Radek More

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An Oldie But a Goodie." I am new to the Hitchcock Way neighborhood and had been wondering what it would be like to live on such a busy street. My friend recommended I visit t I am new to the Hitchcock Way neighborhood and had been wondering what it would be like to live on such a busy street. My friend recommended I visit the local Ford Dealership for a lease opportunity he could get me in Bakersfield! I never made it past DCH Lexus. The "Oldie but Goodie" vehicles were parked respectfully right out in front and shining like brand-new pennies. Each had been thoroughly checked and received a coat of Permaplate appearance package. My 17-year-old niece said I needed a car, well, we really didn't need a car, she just didn't want to take the bus to school. We later found out that would have been two buses and a trip to the transit center. We looked around before we stepped onto the lot, no salespeople lurking about ready to pounce. This lack of pressure led to an unexpected sale on my end. There were tons of choices for more well-heel buyers but only one for me. An Oasis Green Pearl 2005 ES 330 with cashmere interior sat in all her glory waiting for a test drive. Dre Valdivia, the Sales & Leasing Consultant, came to say hello and listened with interest as we told our personal story about needing a car. I must admit he was very knowledgeable and personable. The test drive proved the value of the car. James Porter, sealed the deal with the practical reality of needing a car, specifically a Lexus, and not needing to drive to Bakersfield,..ever! Coincidentally that is where he is from, I had never owned a Lexus and to date, the experience of being a Lexus owner continues to bring us much joy. It is further enhanced by all subsequent visits to the dealership to have my car washed and detailed once a week...on Lexus! The service department is friendly, efficient and always available. I have purchased accessories for the car and had service done to my complete satisfaction. Now I am very happy to not only be a neighbor but a new friend of the DCH Group, Congratulations all, I am not so easily won over and you did it with respect for the least of us. More

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Great Dealer. Dealer has a great service area. Quality service delivered in a professional manner. I have used other dealers for service and the experience was neg Dealer has a great service area. Quality service delivered in a professional manner. I have used other dealers for service and the experience was negative largly. More

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