Efrain Lopez
Efrain Lopez at Ken Garff Lexus of Santa Barbara

Efrain Lopez | Page 5

Service and Pars Manager

Ken Garff Lexus of Santa Barbara

350 Hitchcock Way
Santa Barbara, CA 93105

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4.8
51 Reviews
4.8

51 Reviews

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51 Reviews of Efrain Lopez

August 31, 2017

Dealership Rating
Employee Rating

Service experience Excellent service as always, they drove a loaner to my house all the way to Pismo Beach, repaired my car and dropped my car back washed and a full tan More

by Paris2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edward Simeon

July 23, 2017

Dealership Rating
Employee Rating

Great Service Experience Efrain went out of his way to make sure my service went smoothly and made sure I had a loaner so I wasn't stranded. When I came to pick my car up he More

by jspy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2017

Ken Garff Lexus of Santa Barbara responded

Thank you so much for the five-star review! I will be sure to pass along your compliments to Efrain and the entire service team. Thanks again for the review, and be sure to come see us again soon! Alex Ayyoub, General Manager

July 08, 2017

Dealership Rating
Employee Rating

Great Serv Would recommend DCH Lexus for all of your Lexus automotive needs. Great people and service. They were able to fit my service in with my busy schedule. More

by fr8dogjoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 13, 2017

Ken Garff Lexus of Santa Barbara responded

Thank you for the 5 star review! It is good to hear that our pickup and drop off worked for you.

July 03, 2017

Dealership Rating
Employee Rating

Getting back to Lexus ownership This was one of my best experiences in buying a new car. Yhaya was excellent to helping to pick out the car that fit out need the best. The dealersh More

by DY in AG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yhaya Harb in sales and Michel in sales and leasing

Jul 05, 2017

Ken Garff Lexus of Santa Barbara responded

Thank you for the awesome review! I am happy to hear that our entire team was able to help you find the perfect vehicle. Thanks again for the review, and enjoy your new Lexus!

April 11, 2017

Dealership Rating
Employee Rating

5 Star Sales experience was awesome but more importantly is their Service Department is also 5 Star👍 I understand that they are now offering a special Pick More

by JWinters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christian Napoles, Tony Rucker

Apr 13, 2017

Ken Garff Lexus of Santa Barbara responded

Thanks for the great feedback. We are so glad that you had a positive experience at our dealership. We appreciate your business, and look forward to seeing you next time.

March 28, 2017

Dealership Rating
Employee Rating

Service experience Excellent Service from Efrain and his team. They always take great care of my wife's Lexus and mine. We would always recommend them. They will even More

by Paris2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2017

Ken Garff Lexus of Santa Barbara responded

Thanks for the great review. We are so glad that you enjoyed working with Efrain and the rest of our team during your recent visit. Please let us know if any other automotive needs arise in the future. We are always pleased to help. Sincerely, Alex Ayyoub, General Manager

February 07, 2017

Dealership Rating
Employee Rating

Professional I heard about this dealership from a family member. As soon as I pulled in I was greeted right away with hello's and smiles. Everyone made me feel More

by Chavojz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Glauco Pergolizzi, James Porter

Feb 07, 2017

Ken Garff Lexus of Santa Barbara responded

Thank you for this excellent review! We love to hear that our staff made you feel comfortable. We appreciate your recommending us and look forward to seeing you again in the future!

January 05, 2017

Dealership Rating
Employee Rating

Purchase of 2017 Lexus GX 460 We had a great experience buying our new car at DCH Lexus of Santa Barbara. Every consideration was given to us: a great sales team, finance officer & More

by rametto137
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Bishop, Mike Courville , Tina Flores

Jan 09, 2017

Ken Garff Lexus of Santa Barbara responded

Thank you for the great feedback. We are so pleased to hear that you had a positive car-buying experience at our dealership. We appreciate your business, and look forward to seeing you next time.

December 29, 2016

Dealership Rating
Employee Rating

Superb Experience every time These guys are my go to guys when I need service for my Lexus. My service rep Phuong has always been there for me. He's fair and honest. The dealershi More

by Lexus001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2017

Ken Garff Lexus of Santa Barbara responded

Thank you for the 5-star review! Here at DCH Lexus of Santa Barbara, we strive for 100% customer satisfaction 100% of the time, so it's great to hear that we are succeeding. We agree that Phuong, Edward, Derek, and the rest of our service team members are excellent assets to our dealership. We will make sure that they know that their hard work is appreciated. We look forward to serving you for years to come!

November 19, 2016

Dealership Rating
Employee Rating

Maintenance checks The staff has been very attentive and most helpful every time I visit. It's the best car dealership in town. It's full service and I enjoy all of the More

by Ladymj822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edward Simeon, Derek Bishop, Phuong Pham , Christian Napoles, Tony Rucker

Nov 22, 2016

Ken Garff Lexus of Santa Barbara responded

Thank you for your kind words about our dealership! Come see us again soon!

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