Eiji Pollard
Eiji Pollard at Henry Brown Buick GMC

Eiji Pollard | Page 24

Finance Manager

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

Contact Me
4.9
288 Reviews

Dealership Experience

21 yrs, 5 mos

4.9

288 Reviews

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288 Reviews of Eiji Pollard

July 28, 2021

Dealership Rating

Great people great location friendly knowledgeable staff use them for all our service and car needs. Now I’m just running out of words Good day. More

by SELCHERTSNAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Meade, Ryan Teschke

Jul 28, 2021

Henry Brown Buick GMC responded

Thank you for your business and this review. We're happy to hear Mike and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

July 21, 2021

Dealership Rating

Kept getting handed off to differ People and info and agreements get lost in between all the handoffs. Just sloppy overall experience when buying a new vehicle More

by jkleiner0
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ben Brown, Tom Wright

Jul 27, 2021

Henry Brown Buick GMC responded

Thank you for bringing this to our attention. A customer's complete satisfaction is always our number one goal. We apologize we dropped the ball during your experience with us. We would love to be able to turn things around for you, if there is anything we can do. Would we be able to reach out to you directly?

July 18, 2021

Dealership Rating

Our experience was very refreshing, no hard sell, no pressure just a great dialogue between us and our salesman. A great way to do business More

by DVGX2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas James, Dwayne Champion

Jul 19, 2021

Henry Brown Buick GMC responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Henry Brown Buick GMC. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

July 08, 2021

Dealership Rating

Joel worked hard to get the truck I was looking for. Stayed in touch with updates and was able to locate the details I was looking for. More

by JSOMOSKOVEC
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rigo Ramirez , Joel Price

Jul 08, 2021

Henry Brown Buick GMC responded

It's great to hear that Joel and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

May 31, 2021

Dealership Rating
Employee Rating

Easiest and fastest car buying experience I've ever had. The sales team understood my needs and found the perfect car and made it easy to sign and drive. More

by Kbezin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dwayne Champion

May 31, 2021

Henry Brown Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Henry Brown Buick GMC. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

May 30, 2021

Dealership Rating
Employee Rating

Ben, Todd, and Eiji were awesome! It is not the fastest process in the world. They were all super busy the whole time, but kept checking in with us and letting us know the status. Thank you! More

by NEOSTRYDER
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Brown

May 31, 2021

Henry Brown Buick GMC responded

Thank you so much for your excellent review! We are so glad that Ben, Todd and Ejji had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle. Please don't hesitate to reach out if you need anything else. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

May 17, 2021

Dealership Rating
Employee Rating

I was referred to Butch and he made it a very simple enjoyable process. From the start to finish it was a fantastic experience. I will be recommending Butch to everyone I know. More

by hollidaym1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Butch Shearer, Tim Tracey

May 18, 2021

Henry Brown Buick GMC responded

We are very happy Butch provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

May 06, 2021

Dealership Rating

The car's interior was dusty as if it set for a week on the lot with the windows down. The tire dressing was over done and sprayed out on the drive home leaving tire dressing on the fenders. The interior More

by JLFODOR
Recommend Dealer
Yes

Other Employees Tagged: Dewight Byron, Thomas James

April 26, 2021

Dealership Rating
Employee Rating

Thank you to Henry Brown GMC for making the technical difficult situation of trading vehicles simple. I’ve been dealing with the Brown family for many years now and have always been satisfied with the wa More

by AZVISTA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Brown , Todd

Apr 26, 2021

Henry Brown Buick GMC responded

Thanks for your review! We do our best to make sure our customers leave with the car they desire, so we're thrilled to hear that our team continues to meet your vehicle needs. Always a pleasure having you at the dealership! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 20, 2021

Dealership Rating
Employee Rating

They’re amazing!! One - everyone is super friendly. There is no pressure - they show you what you ask for. Ask for Conor! He’s the best! Great price and great vehicle. They complete a safety inspection and g More

by katemwarren2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Conor Craig

Apr 20, 2021

Henry Brown Buick GMC responded

Thank you for sharing your experience with us, Kate! We're happy to hear it went well with Conor and Eiji, and hope you enjoy your new vehicle. We truly appreciate your feedback! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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