Ekaterina Espinosa
Ekaterina Espinosa at Lester Glenn Subaru
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Ekaterina Espinosa | Page 2

Service Advisor

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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4.9
104 Reviews
4.9

104 Reviews

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104 Reviews of Ekaterina Espinosa

April 23, 2024

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Employee Rating

Everyone was great - efficient and had answers to all my questions. Will be using Lester Glenn for all my Subaru needs More

by KRETTEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2024

Lester Glenn Subaru responded

Hi KRETTEW, Thanks for your wonderful feedback! We're thrilled to hear that our team provided you with efficient service and answered all your questions! Building relationships with our customers is important to us, and we're glad to hear that you'll be choosing us for all your Subaru needs! If you ever need anything else or have more questions in the future, don't hesitate to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

April 21, 2024

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Tech staff were very professional and knowledgeable. The facility was pleasant and accommodating. Very good experience. More

by j monte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Senatore

Apr 24, 2024

Lester Glenn Subaru responded

Hi J Monte, Thank you for your review! We're delighted to hear that our tech staff provided professional and knowledgeable service during your visit! We're also glad to know that you found our facility pleasant and accommodating, contributing to a very good experience overall! If you have any further questions or need assistance, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

April 20, 2024

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My service advisor, Ekaterina Espinosa, did a great job of explaining all my service options. I was very happy with the service performed on my car and the free car was was a nice bonus. More

by WNOREN45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Lester Glenn Subaru responded

Hi WNOREN45, Thank you for your review! We're thrilled to hear that Ekaterina provided you with excellent service and explained all your service options thoroughly! It's great to know that you were happy with the service performed on your car, and we're glad you appreciated the complimentary car wash as a nice bonus! If you have any further questions or need assistance in the future, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

April 20, 2024

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Courteous friendly and professional while eager to assist customers in anyway. Informative about service and needs for your care. More

by ZAFFJ204
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Lester Glenn Subaru responded

Hi ZAFFJ204, Thank you for your review! We're delighted to hear that our team was courteous, friendly, and professional while eager to assist you in any way! Providing informative service and addressing your car's needs is important to us, and we're glad we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

April 14, 2024

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Great service. Very courteous and professional staff. Extremely happy customer who will definitely be back. More

by MICHE611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Senatore

Apr 17, 2024

Lester Glenn Subaru responded

Hi MICHE611, Thank you for sharing your positive feedback! We're delighted to hear that you had a great experience with our team! Ensuring customer satisfaction is our top priority, and we're thrilled that you're an extremely happy customer! We look forward to welcoming you back in the future! If you ever need anything else or have more feedback to share, please feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

April 14, 2024

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Confident that the job was done right, but really wish the price wasn't so high. More

by WINTER4929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2024

Lester Glenn Subaru responded

Hi WINTER4929, Thank you for your feedback. We're glad you're confident in the quality of the service you received. Regarding pricing, we understand your concerns and always aim to provide fair and competitive pricing for our services. We'll take your feedback into consideration as we strive to improve our offerings. If you have any further questions or concerns, please feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

April 11, 2024

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I stop in for a express oil change and was so impressed, that they will be getting all my business.. Ekaterina Espinosa was Great!!!! She took care of me the minute I pulled in explaining to me the whole pr More

by SCOTT220415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2024

Lester Glenn Subaru responded

Hi SCOTT220415, Thank you for your review! We're thrilled to hear that you had such a positive experience with us during your express oil change! It's fantastic to hear that Ekaterina provided you with excellent service from the moment you arrived, explaining the procedure thoroughly and keeping you informed throughout! Providing knowledgeable and attentive service is what we aim for, and we're delighted that Ekaterina exceeded your expectations! We're grateful for your support and loyalty, and we look forward to serving you again in the future! If you have any questions or need further assistance, feel free to reach out. Thanks again for choosing us! Happy Driving, The Lester Glenn Subaru Team

April 05, 2024

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Great service as always, the wait time is always on point, very expedient and efficient More

by MICHELLEPOPERT
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2024

Lester Glenn Subaru responded

Hi MICHELLEPOPERT, Thank you for your kind words! We're thrilled to hear that you had another great service experience with us! Ensuring timely and efficient service is always our goal, and we're delighted that we could meet your expectations! If you ever need anything else or have more feedback to share, don't hesitate to reach out. We appreciate your continued trust in us! Happy Driving, The Lester Glenn Subaru Team

April 05, 2024

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I always feel good about bringing my car in to Lester Glenn Subaru. I know they care as much as I do about keeping my car in good shape and I don’t feel like they’d try to sell me an unnecessary service More

by DENESEWRITES
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Recommend Dealer
Yes
Apr 10, 2024

Lester Glenn Subaru responded

Hey DENESEWRITES, Thank you for your kind words and for trusting us with your Subaru! We're thrilled to hear that you feel confident in our team's care for your car and that you appreciate our commitment to keeping your vehicle in top shape! Providing honest and reliable service is what we're all about, and we're glad it shows. If you ever have any questions or need assistance, feel free to reach out! We appreciate your loyalty! Happy Driving, The Lester Glenn Subaru Team

April 03, 2024

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Employee Rating

The associates are very friendly and keep you informed on what is happening to your car. The waiting area is very nice. More

by JOANHALL23
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 09, 2024

Lester Glenn Subaru responded

Hi JOANHALL23, Thank you for your feedback! We're delighted to hear that our associates provided you with friendly service and kept you informed about your car! We're also glad you enjoyed our waiting area. If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

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