Ekaterina Espinosa
Ekaterina Espinosa at Lester Glenn Subaru

Ekaterina Espinosa | Page 19

Service Advisor

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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4.9
398 Reviews
4.9

398 Reviews

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398 Reviews of Ekaterina Espinosa

November 11, 2024

Dealership Rating
Employee Rating

The staff are always very friendly. They are also very helpful and knowledgeable about their services More

by CPARKER3304
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

November 10, 2024

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Knowledgeable, friendly, and courteous. Their service center serviced my vehicle in a timely manner and got me back on the road in less time than I anticipated. More

by GEDDES.ERIC
Service Price Transparency
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Recommend Dealer
Yes

November 08, 2024

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Ekaterina in the service dept. was very helpful and efficient. She kept me apprised of how service was going and when it would be completed. My only issue was that it took almost More

by MICHAEL.LUCZKOW
Service Price Transparency
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Recommend Dealer
Yes

November 08, 2024

Dealership Rating
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Great dealership, great staff, great service,could not ask for a better experience ,NUFF SAID 👍🏻⭐️⭐️⭐️⭐️⭐️ More

by RICHARD_MCCROY
Service Price Transparency
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Recommend Dealer
Yes

November 05, 2024

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I appreciate your service I just wish you would give more details on fluid levels and brake width. When I go to Jiffy Lube they always fill all fluid levels to the max. Your service does not. Your inspect More

by RLEMUNYON2324
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Recommend Dealer
Yes

November 02, 2024

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It’s never simple! There’s always some kind of problem and a long wait to resolve it! This is why I pay to have my oil changed rather than take advantage of the free oi More

by CYNTHYFASANELLA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Nicole Damiano

Nov 05, 2024

Lester Glenn Subaru responded

Hi CYNTHYFASANELLA, Thanks for sharing your feedback with us. We’re sorry to hear about the issues with your recent visit. We have shared your review with our management team. Our team appreciates your patience while we worked to resolve the issue and ensure the repair was completed to get you back on the road. We're glad we could ultimately assist you, and we’ll continue striving to provide smoother, hassle-free service experiences in the future. Happy Driving, The Lester Glenn Subaru Team

November 02, 2024

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Employee Rating

As always I had a great experience. Ekaterina kept me informed about my car and explained everything that was happening More

by DCAPPELLA
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 05, 2024

Lester Glenn Subaru responded

Hi DCAPPELLA, Thanks for sharing your experience! We're thrilled to hear that Ekaterina kept you informed and provided great service. It's always our goal to ensure you're well taken care of throughout the process. We look forward to seeing you again! Happy Driving, The Lester Glenn Subaru Team

November 01, 2024

Dealership Rating
Employee Rating

As I always say, Lester Glenn Subaru is the best I wouldn’t go anywhere else very nice people and excellent service and the best service Advisor as far as I am concerned is Ekaterina Espinosa she is v More

by juliastanishewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2024

Lester Glenn Subaru responded

Hi juliastanishewski, Thanks for sharing your experience! We’re so glad to hear that Ekaterina continues to provide top-notch service and goes above and beyond to make sure your 2023 Outback is perfect every time! We truly appreciate your loyalty, and we’ll make sure to keep delivering the best service possible! Happy Driving, The Lester Glenn Subaru Team

November 01, 2024

Dealership Rating
Employee Rating

This app is not good but the experience was great thanks that is why I come back More

by DIANEEMASPAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Ottmer

October 31, 2024

Dealership Rating
Employee Rating

Everyone was polite and professional. They handled my car with care. It was a very smooth experience. More

by COACH_PRITCH
Recommend Dealer
Yes

Other Employees Tagged: Eric Senatore

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