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Ekaterina Espinosa
Ekaterina Espinosa at Lester Glenn Subaru

Ekaterina Espinosa | Page 26

Service Advisor

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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4.9
398 Reviews
4.9

398 Reviews

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398 Reviews of Ekaterina Espinosa

July 23, 2024

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Employee Rating

I always feel good about bringing my vehicle back to the dealer Lester Glenn Subaru when it is in need of service. I trust them to do the right thing for my vehicle and for me. I am greeted by Ekaterina, an More

by SammyMom07430
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
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Aug 01, 2024

Lester Glenn Subaru responded

Hi SammyMom07430, Thank you for your wonderful feedback! We’re glad to hear that you trust us with your vehicle’s service and that Ekaterina has been warm, welcoming, and informative! We appreciate your suggestion about the car wash and will take it into consideration. If you need anything else or have more questions, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

July 21, 2024

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The service department is always the friendliest atmosphere, and they always do their best to get me in and out in a timely manner, even when they are busy. Professional and courteous always. More

by J Hayden
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 01, 2024

Lester Glenn Subaru responded

Hi J Hayden, Thank you for the kind words! We’re delighted to hear that you consistently find our service department friendly and efficient, even during busy times! We strive to maintain a professional and courteous atmosphere at all times. If you need anything else or have more questions, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

July 18, 2024

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I really appreciate the communication during the visit, including the explanation of my display and brake fluid situations. The time estimates provided were excellent as well, giving me a good idea of wai More

by joelsklar
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 01, 2024

Lester Glenn Subaru responded

Hi joelsklar, Thank you for your feedback! We’re glad to hear that the communication during your visit was helpful and that the explanations and time estimates met your expectations. If you need anything else or have more questions, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

July 17, 2024

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All staff were attentive and knowledgeable and provided excellent customer service. All questions were readily answered in regard to my vehicle issue. More

by cynthia.mccourt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerry Monica, Jr., Nicole Damiano , Keith Conroy

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Aug 01, 2024

Lester Glenn Subaru responded

Hi cynthia.mccourt, Thank you for the great feedback! We’re pleased to hear that our team was attentive, knowledgeable, and provided excellent customer service! We’re glad all your questions about your vehicle issue were answered. If you need anything else, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

July 16, 2024

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Very good service have always taken my Subarus to be serviced there. Thank you for taking care of my vehicle More

by BERAUDT
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Service Communication
Recommend Dealer
Yes
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Aug 02, 2024

Lester Glenn Subaru responded

Hi BERAUDT, Thank you for your continued trust in our service! We’re glad to hear that you’ve always had good experiences bringing your Subarus to us. We appreciate your feedback and are here to take care of your vehicle anytime you need! Happy Driving, The Lester Glenn Subaru Team

July 16, 2024

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Great as usual and very easy process and not a long wait at all. Thank you More

by vlaning
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Service Time
Service Communication
Recommend Dealer
Yes
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Aug 02, 2024

Lester Glenn Subaru responded

Hi vlaning, Thank you for your feedback! We’re pleased to hear that the process was easy and that you didn’t experience a long wait! If you need anything else or have more feedback, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

July 16, 2024

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Always a pleasure getting my vehicle serviced at Lester Glenn Subaru. Very accomidating and helpful in all respects. More

by MBIRD1300
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 02, 2024

Lester Glenn Subaru responded

Hi MBIRD1300, Thank you for your positive feedback! We’re delighted to hear that you always have a great experience with us and find our team accommodating and helpful! If you need anything else or have more feedback, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

July 13, 2024

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Employee Rating

Warm and friendly. . Service was very good and the complex was sparkling clean. The management was very friendly and helpful. More

by GREYNOLDS05
Service Price Transparency
Service Time
Recommend Dealer
Yes
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Aug 02, 2024

Lester Glenn Subaru responded

Hi GREYNOLDS05, Thank you for your feedback! We’re thrilled to hear that you found our service warm, friendly, and efficient, and that our facility was sparkling clean! We appreciate your kind words about our management team. If you need anything else, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

July 11, 2024

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Employee Rating

Excellent service and waiting area. Ekaterina made the wait worthwhile with her professionalism and attention to my service. More

by ROXDAMO
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 02, 2024

Lester Glenn Subaru responded

Hey ROXDAMO, Thanks for the awesome review! We're thrilled to hear you enjoyed our service and waiting area! Ekaterina is indeed a gem, and we're glad her professionalism made your visit worthwhile! Happy Driving, The Lester Glenn Subaru Team

July 08, 2024

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Great Service. Always quick and out in no time. Only ever take my car here for service. More

by MIKEY924
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 31, 2024

Lester Glenn Subaru responded

Hi MIKEY924, Thank you for the great feedback! We're pleased to hear that you always receive quick and efficient service with us. We appreciate your loyalty and look forward to continuing to take care of your car! Happy Driving, The Lester Glenn Subaru Team

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