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Ekaterina Espinosa
Ekaterina Espinosa at Lester Glenn Subaru

Ekaterina Espinosa | Page 27

Service Advisor

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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4.9
398 Reviews
4.9

398 Reviews

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398 Reviews of Ekaterina Espinosa

July 08, 2024

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Employee Rating

Had an oil change and was satisfied with the tire rotation and oil change as well as the multi point inspection. More

by THEBABYJES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Conroy

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Jul 31, 2024

Lester Glenn Subaru responded

Hey THEBABYJES, Thank you for sharing your experience! We're glad to hear you were satisfied with the tire rotation, oil change, and multi-point inspection. If you need any further assistance, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

July 07, 2024

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Employee Rating

Service is always top notch. Kat is an excellent representative for your organization. Keep up the great work! More

by jklearn15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 31, 2024

Lester Glenn Subaru responded

Hi jklearn15, Thank you for the great review! We’re thrilled to hear that Kat has consistently provided top-notch service and is an excellent representative for our team. We’ll be sure to pass along your kind words. If you need anything else, just let us know! Happy Driving, The Lester Glenn Subaru Team

July 04, 2024

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I've been in a few dealership waiting rooms, but yours was by far the best. I was met at the door by my personal assistant and made to feel very welcome. She explained everything that was about to happen More

by mtarricone2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 31, 2024

Lester Glenn Subaru responded

Hi mtarricone2, Thank you for your wonderful feedback! We’re thrilled to hear that our waiting room and personal service made your experience enjoyable! Our team strives to ensure every aspect of your visit is comfortable and informative. If you have any more needs or questions, just let us know! Happy Driving, The Lester Glenn Subaru Team

June 30, 2024

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Lester Glenn reflects Quality, courtesy, responsiveness , timeliness, keeps you updated, provides great communication and outstanding service agents that are second to none! More

by tcevans
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 31, 2024

Lester Glenn Subaru responded

Hi Tcevans, Thank you for the wonderful review! We’re thrilled to hear that you found our service to reflect quality, courtesy, and outstanding communication! Your feedback means a lot to us, and we’re grateful for your recognition. If you need anything else or have more questions, we’re here to help! Happy Driving, The Lester Glenn Subaru Team

June 28, 2024

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Employee Rating

Working with Ekaterina, has made the visits with the service dept. much better. I previously had a Subaru Forester for almost 20 years, and I dreaded going in for service. I almost didn't buy another More

by ASQUICCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 19, 2024

Lester Glenn Subaru responded

Hi ASQUICCI, We're thrilled to hear that Ekaterina has made such a positive impact on your service visits. We'll definitely recognize her for her excellent customer service. Thanks for choosing us and for your continued loyalty! Happy Driving, The Lester Glenn Subaru Team

June 27, 2024

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Employee Rating

Never a problem getting an appt. Was offered a loaner without issue. People here are very easy to work with. More

by LucyB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 19, 2024

Lester Glenn Subaru responded

Hi Lucy, Thanks for the feedback! We're thrilled to hear that you found the appointment process smooth and that our team was easy to work with. We’re here to make your experience as hassle-free as possible! Happy Driving, The Lester Glenn Subaru Team

June 26, 2024

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Employee Rating

Ekatarina is always excellent and very helpful. We appreciate her exceptional service and her friendliness. More

by LARRYHERMAN
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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Jul 19, 2024

Lester Glenn Subaru responded

Hi Larry, Thank you for your kind words! We're glad to hear that Ekatarina continues to provide excellent and friendly service. We’ll make sure to pass along your appreciation to her! If there is anything else we can help you with please do not hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

June 21, 2024

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Employee Rating

Excellent experience. The representative was prompt and courteous. We received a loaner car for the day. More

by ANDY.GEMMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 01, 2024

Lester Glenn Subaru responded

Hey ANDY.GEMMA, Thanks for sharing your excellent experience! It's fantastic to hear that our representative was prompt and courteous and that you appreciated the loaner! If you need anything else, just let us know. Enjoy your ride! Happy Driving, The Lester Glenn Subaru Team

June 21, 2024

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Employee Rating

Excellent and terrific, most importantly attentiveness to each customer. It was a very pleasant experience. More

by Domenicjp26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Bellotti, Salvatore Falcone, Nicole Damiano , Melissa Arnold, Keith Conroy

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Jul 01, 2024

Lester Glenn Subaru responded

Hey Domenicjp26, Thank you for your wonderful review! We're thrilled to hear that you had a pleasant experience and appreciated our team's attentiveness. If you ever need anything else, don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

June 20, 2024

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Employee Rating

Went above and beyond to get my car service finished prior to my vacation. My service rep and mechanic both stayed after hours to finish an unexpected break job. I am so grateful they did as we were tra More

by Jennyrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 28, 2024

Lester Glenn Subaru responded

Hey Jennyrett, We're thrilled to hear about your positive experience with our Subaru service team! It's fantastic that our team went above and beyond to ensure your car was ready for your vacation, even staying after hours to complete the unexpected brake job! Your recommendation means a lot to us. If there's anything else we can do for you in the future, just let us know! Happy Driving, The Lester Glenn Subaru Team

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