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Ekaterina Espinosa
Ekaterina Espinosa at Lester Glenn Subaru

Ekaterina Espinosa | Page 37

Service Advisor

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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4.9
380 Reviews
4.9

380 Reviews

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380 Reviews of Ekaterina Espinosa

November 30, 2023

Dealership Rating
Employee Rating

This is my second car purchased from this Lester Glenn dealership, you receive nothing but smiles and courteous help and honesty from top to bottom. More

by RJA1220
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jamie Palazzo, Seth Leifer, Sean Hefner , Christopher Greco, Margaret Parker, Jonathan Redwood, Emily Wiggins, Maggi

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Dec 01, 2023

Lester Glenn Subaru responded

Hi RJA1220, Thank you so much for being a valued customer and for your kind words! We're thrilled to hear that you've had positive experiences with our dealership, receiving smiles, courteous help, and honesty from top to bottom! If there's anything else you need or if you have more feedback to share, feel free to let us know. We appreciate your continued support! Happy Driving, The Lester Glenn Subaru Team

November 29, 2023

Dealership Rating
Employee Rating

My car was done within 1hr 30mins. The wait wast that long. Everything was fine. More

by JONESLADYG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Mulrain

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Nov 29, 2023

Lester Glenn Subaru responded

Hi JONESLADYG, Fantastic to hear that your car was taken care of promptly within 1hr 30mins! We know time is valuable, and we're thrilled we could get you back on the road without a lengthy wait! If there's anything else you need or if you have more feedback to share, feel free to reach out! Safe travels, and thanks for choosing us! Happy Driving, The Lester Glenn Subaru Team

November 26, 2023

Dealership Rating
Employee Rating

We appreciated the timely turnaround on our oil change and the courtesy of our technician. More

by kkarol1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerry Monica, Jr., Nicole Damiano , Keith Conroy, Christopher Murdolo, Kathy Ottmer

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Nov 27, 2023

Lester Glenn Subaru responded

Hi kkarol1013, Thank you for sharing your feedback! We're glad to hear that you appreciated the timely turnaround on your oil change and the courtesy of your technician! If there's anything else you need or want to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

November 23, 2023

Dealership Rating
Employee Rating

Everyone is always helpful and makes the experience easy. Everything is explained before, during and after services are rendered. I never have to question anything. More

by pdobrolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 24, 2023

Lester Glenn Subaru responded

Hi pdobrolo, Thank you for your positive feedback! We're delighted to hear that everyone is always helpful and makes the experience easy for you! It's fantastic that everything is explained before, during, and after service, providing you with confidence in the process! If there's anything more you'd like to share or if you have further comments, feel free to let us know! Happy Driving, The Lester Glenn Subaru Team

November 22, 2023

Dealership Rating
Employee Rating

Staff members are knowledgeable and friendly. Facility is nice and clean. We also got a chance to walk around and see the new Subarus More

by BRIANBONNER235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerry Monica, Jr., Nicole Damiano , Keith Conroy, Christopher Murdolo, Kathy Ottmer

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Nov 22, 2023

Lester Glenn Subaru responded

Hi BRIANBONNER235, Thank you for your positive feedback! We're glad to hear that our team was knowledgeable and friendly and that you enjoyed the nice and clean facility. It's great that you had the opportunity to explore the new Subarus. If there's anything more you'd like to share or if you have further comments, feel free to let us know! Happy Driving, The Lester Glenn Subaru Team

Nov 22, 2023

BRIANBONNER235 responded

Thank you

May 17, 2024

BRIANBONNER235 responded

You’re welcome. Keep up the good work .

November 20, 2023

Dealership Rating
Employee Rating

They are the best, I'm so glad I bought a Subaru and found their dealership. More

by Kathleen Kocsis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerry Monica, Jr., Nicole Damiano , Keith Conroy, Christopher Murdolo, Kathy Ottmer

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Nov 21, 2023

Lester Glenn Subaru responded

Hey Kathleen, Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our team and that you're happy with your new Subaru! If you have any more comments or if there's anything else we can assist you with, feel free to let us know! Safe and happy driving! Happy Driving, The Lester Glenn Subaru Team

November 19, 2023

Dealership Rating
Employee Rating

Always a pleasant experience at Lester Glenn Subaru. Your service dept team is the best! More

by YANKEEGIRL2727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Damiano

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Nov 21, 2023

Lester Glenn Subaru responded

Hi YANKEEGIRL2727, We appreciate your kind words! It's fantastic to hear that you always have a pleasant experience with us, and our service team is thrilled to be recognized! If there's anything else you need or any way we can further assist you, please don't hesitate to let us know! Happy Driving, The Lester Glenn Subaru Team

November 17, 2023

Dealership Rating
Employee Rating

Kathy Ottman was great. Professional and very helpful. My Subaru is not new but the technicians keep it running as if it was. More

by PSIMIONE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerry Monica, Jr., Nicole Damiano , Keith Conroy, Christopher Murdolo, Kathy Ottmer

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Nov 24, 2023

Lester Glenn Subaru responded

Hi PSIMIONE7, Thank you for your positive feedback! We're thrilled to hear that Kathy was great, professional, and very helpful. It's wonderful to know that your Subaru is well taken care of by our technicians. If there's anything more you'd like to share or if you have further comments, feel free to let us know! Happy Driving, The Lester Glenn Subaru Team

November 17, 2023

Dealership Rating
Employee Rating

Waiting area comfortable, staff was friendly and polite. Work was completed in expected time frame. More

by DDEBLASIO0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 17, 2023

Lester Glenn Subaru responded

Hi DDEBLASIO0, Thank you for your positive feedback! We're delighted to hear that the waiting area was comfortable, the team was friendly and polite, and the work was completed within the expected time frame. Providing a positive and efficient experience is important to us, and we're glad we could make your visit enjoyable. If there's anything more you'd like to share or if you have further service needs in the future, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

November 16, 2023

Dealership Rating
Employee Rating

Always GREAT services ! !!!! Ekaterina Espinosa very professional & helpful. She always makes sure everything is RIGHT!!!! LOVE Lester Glenn Subaru :) More

by LILLIEPAD17
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 16, 2023

Lester Glenn Subaru responded

Hi LILLIEPAD17, Thank you for your fantastic review! We're delighted to hear that you always experience great service and that Ekaterina has been professional and helpful! Ensuring everything is right is what we strive for, and we're glad Ekaterina has consistently provided that level of service. We appreciate your loyalty, and if there's anything more you'd like to share or if you have further service needs in the future, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

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